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Lochside House Hotel

Lochside Hotel Lodges and Spa, by New Cumnock, KA18 4PN

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Access Guide

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Overview

  • About View
    • There are 32 bedrooms.
    • There is step-free level access to some of the bedrooms.
    • There is 1 bedroom with adaptations.
    • There is step-free level access to the bedroom.
    • The bedroom has an ensuite bathroom with a wheel in shower.
    • Only assistance dogs are welcomed here.
    • Shared facilities include: a restaurant, bars and a spa.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight slope at the main entrance.
    • There are 2 other entrances.
    • 2 of the other entrances have step-free access via slope.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the jacuzzi pool within the spa.
    • The following areas have step-free access via ramps: the Lochview Lounge and Function Suite.
    • There are no doors to open along circulation routes.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a shower chair and a bath mat.
    • The alternative formats documents can be provided in include: large print and different languages.
    • There are also 14 self-catering lodges available, where all dogs are welcome to stay.
      The self-catering lodge accommodation room with adaptations was unavailable at the time of survey.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: equality training.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located off the foyer, to the left of the ramp into the Lochview Function Suite Lounge, in the Glencaol Function Suite and in the spa.
    • The transfer space varies between toilets with adaptations.
    • Female and male step-free standard toilet facilities are located off the foyer, to the left of the ramp into the Lochview Function Suite Lounge, in the Glencaol Function Suite and in the spa.
  • Changing Facilities View
    • Standard changing facilities are located in the spa.
    • Parent and baby changing facilities are located within the toilets with adaptations in the foyer, Lochview Lounge and the Spa.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 525cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 50m from the main entrance.
    • The most accessible route from the Blue Badge parking has a steep slope.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 515cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless), with a membership/loyalty card (contactless) and via an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Main Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is sloped and stepped access at the entrance.
  • The slope bypasses the steps.
  • The slope has a slight gradient.
  • There are 2 steps.
  • There are no handrails for the steps.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 103cm.
  • The doors have a low colour contrast.
  • There is a second, single manual door.
  • The door opens both ways.
  • The width of the opening is 108cm.
  • The door has a low colour contrast.

Reception

  • Location View
    • The reception is located ahead as you enter the main entrance.
    • The distance from the main entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 117cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 80cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • The flooring is patterned.
    • Lighting levels vary due to the use of large glazed walls.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs, sofas and benches.
    • Furniture available in this area includes: coffee tables.

Getting Around

  • Access View
    • There is not internal step-free access between floors.
    • Step-free access to the lower ground floor is via an alternative external entrance only.
    • There is step-free level access throughout the majority of walkways.
    • The following areas have step-free access via ramps: the Lochview Lounge and Function Suite, and the spa.
  • Circulation View
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is patterned.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: sofas.
    • Lighting levels vary due to the size of the space.

Bedroom and Ensuite with Adaptations (Room 19)

  • Bedroom Access View
    • The bedroom surveyed is located round to the right from the main entrance.
    • The distance from the main entrance is 40m.
    • The most accessible route to the bedroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • Entry to the room is by a key card reader.
    • The height of the key card reader is 115cm.
    • The door opens inwards and has a high colour contrast.
    • The width of the opening is 86cm.
  • Bedroom Features View
    • The bedroom has a super king bed which can be split into two singles.
    • The top of the mattress is 55cm from the floor.
    • The space under the bed is 4cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed.
    • The flooring is patterned.
    • Seating available in the bedroom includes: a chair without armrests and an armchair.
    • Furniture available in the bedroom includes: a desk.
    • The following is also available in this bedroom: TV with subtitles.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.
    • There is a terrace, which is accessed via a manual door.
    • The width of the terrace door opening is 81cm.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a medium colour contrast.
    • The width of the opening is 88cm.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 215cm (width) x 212cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 65cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is not a soap dispenser.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The ensuite has a wheel in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 41cm from the floor.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Eating and Drinking (The Afton Restaurant Bar Lounge)

  • Location and Access View
    • The bar and restaurant are located to the left as you enter through the main entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door opens towards you.
    • The width of the opening is 104cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
    • There is a second, single manual door.
    • The door opens towards you.
    • The width of the opening is 105cm.
    • The door has a medium colour contrast.
  • Order and Payment View
    • This area has a bar where drinks can be ordered.
    • The bar was surveyed.
    • The bar is located to the right as you enter.
    • There is step-free level access to the bar.
    • The height of the bar is 115cm.
    • There is not a lowered section at the bar.
    • The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is partially covered.
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by slope to the rear seating areas beyond the bar.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, coffee tables, high tables, booths and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Eating and Drinking (Glencaol Function Suite)

  • Location and Access View
    • The Glencaol Suite is located to the right as you enter through the main entrance.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 170cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Order and Payment View
    • This area has a bar where food and drink can be ordered.
    • The bar was surveyed.
    • The bar is located to the left as you enter the function suite.
    • There is step-free level access to the bar.
    • The height of the bar is 119cm.
    • There is not a lowered section at the bar.
    • The bar has screens, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is patterned.
    • Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to there being different types of lights in the space.

Eating and Drinking (Lochview Lounge and Function Suite)

  • Location and Access View
    • The Lochview Lounge and Function Suite are located through to the rear as you enter.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free access via ramp into this area.
    • The ramp has a steep gradient.
    • There are level resting areas along the ramp.
    • There is a handrail on the right going down.
    • There are 4 steps into this area.
    • There are handrails on both sides.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The handrails do not extend horizontally beyond the first and last step.
    • The steps are unmarked.
    • The height of the steps is between 15cm and 18cm.
    • The height of the highest step is 18cm.
    • The depth of the steps is between 30cm and 45cm.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 145cm.
    • The doors have a medium colour contrast.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 148cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Order and Payment View
    • This area has a bar where drinks can be ordered.
    • The bar was surveyed.
    • The bar is located to the right of the function suite.
    • There is step-free level access to the bar.
    • The height of the bar is 109cm.
    • There is not a lowered section at the bar.
    • The bar has screens, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available.
    • Menu types include: handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is partially covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Stairs (First Floor)

  • The stairs are located off the entrance foyer.
  • The ground and first floors can be accessed by these stairs.
  • There is a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Stairs (Lower Ground Floor)

  • The stairs are located round to the right as you enter through the main entrance.
  • The ground and lower ground floors can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Entrance (Lower Ground Floor)

  • This entrance is located down to the right of the main entrance, at the side of the car park.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Spa (Lower Ground Floor)

  • About View
    • The spa is located on the lower ground floor, with step-free access via the external lower ground floor entrance.
  • Getting Around View
    • There is not step-free level access throughout.
    • The following areas have stepped access: the jacuzzi pool.
    • The following areas have step-free access via ramps: the spa reception.
    • Some flooring is patterned.
    • There is background noise.
    • Seating available in the building includes: armchairs, benches and sun loungers.
    • Lighting levels vary due to there being different types of lights in the space.
  • Reception View
    • There is step-free access via a slope to reception.
    • The slope has a slight gradient.
    • The height of the reception desk is 111cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 86cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Some flooring is patterned.
    • Lighting levels vary due to there being different types of lights in the space.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: armchairs, sofas and stools.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
  • Sauna View
    • The sauna is located through the standard changing rooms, to the right of the jacuzzi pool.
    • The most accessible route to the sauna has step-free level access.
    • There are manual doors along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door.
    • The door opens towards you.
    • The width of the opening is 89cm.
    • The door has a medium colour contrast.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room is located through the standard changing rooms, to the left of the jacuzzi pool.
    • The most accessible route to the steam room has step-free level access.
    • There are manual doors along the most accessible route.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door.
    • The door opens towards you.
    • The width of the opening is 86cm.
    • The door has a medium colour contrast.
  • Treatment Room View
    • There is step-free level access into the treatment room.
    • There is a single manual door.
    • The door opens away from you.
    • The width of the opening is 78cm.
    • The door has a low colour contrast.
    • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
    • There is space for an assistance dog to rest.
    • There is no emergency alarm.
    • The walls and floor have a low colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 190cm.
    • Seating available in this room includes: armchairs and stools.
    • There is not a hearing assistance system.
    • There is background noise in this room.
    • Lighting levels vary due to there being different types of lights in the space.
    • Lighting levels are adjustable.

Changing Area (Spa - Lower Ground Floor)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located through to the left of the spa on the lower ground floor.
    • The distance from the lower ground floor entrance is 25m.
    • The most accessible route to the changing area has step-free level access.
    • There is a manual door along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The width of the opening is 85cm.
    • The door has a medium colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: toilets, showers and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • Ambulant toilet facilities are not available.
    • Hand washing facilities include: a wall mounted soap dispenser.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.

Toilet with Adaptations (Foyer - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located off the foyer as you enter via the main entrance, opposite the first floor stairs.
    • The distance from the main entrance is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The width of the opening is 81cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 167cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 75cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 67cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 85cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Lochview Lounge - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located round to the right from the ramp down into the Lochview Lounge.
    • The distance from the main entrance is 55m.
  • Route View
    • The most accessible route to the toilet has a steep ramp.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 245cm (width) x 235cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 150cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 86cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 94cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Glencaol Function Suite - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located through to the right as you enter, to the left of the bar in the Glencaol Suite.
    • The distance from the main entrance is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 84cm.
    • The door has a locking handle.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 250cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 115cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Spa - Lower Ground Floor - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located on the lower ground floor, round to the right as you enter the spa reception area.
    • The distance from the lower ground floor entrance is 40m.
  • Route View
    • The most accessible route to the toilet has a slight slope.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 210cm (width) x 200cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 150cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a low colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 123cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Outdoor Spaces

  • About View
    • The following is available in this area: gardens, walkways and grounds.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: block paving and paving slabs.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There is no signage in this area.
    • There are some seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have stepped access: a lowered patio area.
    • The following areas have step-free access via slopes: some of the paving beside the hotel, and the further paths around the grounds.
    • The further paths around the grounds have a surface of loose chippings. Some of the paths leading to the grounds have narrow 'stepping stone' styled paving.