Access Guide
Overview
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About
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- There are 32 bedrooms.
- There is step-free level access to some of the bedrooms.
- There is 1 bedroom with adaptations.
- There is step-free level access to the bedroom.
- The bedroom has an ensuite bathroom with a wheel in shower.
- Only assistance dogs are welcomed here.
- Shared facilities include: a restaurant, bars and a spa.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Auchinleck.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the main entrance.
- There are 2 other entrances.
- 2 of the other entrances have step-free access via slope.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the jacuzzi pool within the spa.
- The following areas have step-free access via ramps: the Lochview Lounge and Function Suite.
- There are no doors to open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a shower chair and a bath mat.
- The alternative formats documents can be provided in include: large print and different languages.
- There are also 14 self-catering lodges available, where all dogs are welcome to stay.
The self-catering lodge accommodation room with adaptations was unavailable at the time of survey. - There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- The toilets with adaptations are located off the foyer, to the left of the ramp into the Lochview Function Suite Lounge, in the Glencaol Function Suite and in the spa.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located off the foyer, to the left of the ramp into the Lochview Function Suite Lounge, in the Glencaol Function Suite and in the spa.
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Changing Facilities
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- Standard changing facilities are located in the spa.
- Parent and baby changing facilities are located within the toilets with adaptations in the foyer, Lochview Lounge and the Spa.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 525cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 50m from the main entrance.
- The most accessible route from the Blue Badge parking has a steep slope.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 515cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless), with a membership/loyalty card (contactless) and via an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Main Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is sloped and stepped access at the entrance.
- The slope bypasses the steps.
- The slope has a slight gradient.
- There are 2 steps.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 103cm.
- The doors have a low colour contrast.
- There is a second, single manual door.
- The door opens both ways.
- The width of the opening is 108cm.
- The door has a low colour contrast.
Reception
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Location
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- The reception is located ahead as you enter the main entrance.
- The distance from the main entrance is 10m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 117cm.
- There is a lowered section at the desk.
- The height of the lowered section is 80cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- The flooring is patterned.
- Lighting levels vary due to the use of large glazed walls.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs, sofas and benches.
- Furniture available in this area includes: coffee tables.
Getting Around
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Access
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- There is not internal step-free access between floors.
- Step-free access to the lower ground floor is via an alternative external entrance only.
- There is step-free level access throughout the majority of walkways.
- The following areas have step-free access via ramps: the Lochview Lounge and Function Suite, and the spa.
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Circulation
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- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is patterned.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: sofas.
- Lighting levels vary due to the size of the space.
Bedroom and Ensuite with Adaptations (Room 19)
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Bedroom Access
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- The bedroom surveyed is located round to the right from the main entrance.
- The distance from the main entrance is 40m.
- The most accessible route to the bedroom has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 115cm.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 86cm.
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Bedroom Features
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- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 55cm from the floor.
- The space under the bed is 4cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed.
- The flooring is patterned.
- Seating available in the bedroom includes: a chair without armrests and an armchair.
- Furniture available in the bedroom includes: a desk.
- The following is also available in this bedroom: TV with subtitles.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- This bedroom does not have an adjoining room.
- There is a terrace, which is accessed via a manual door.
- The width of the terrace door opening is 81cm.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium colour contrast.
- The width of the opening is 88cm.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 215cm (width) x 212cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 125cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 65cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is not a soap dispenser.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The ensuite has a wheel in shower.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 41cm from the floor.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
Eating and Drinking (The Afton Restaurant Bar Lounge)
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Location and Access
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- The bar and restaurant are located to the left as you enter through the main entrance.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 104cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The width of the opening is 105cm.
- The door has a medium colour contrast.
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Order and Payment
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- This area has a bar where drinks can be ordered.
- The bar was surveyed.
- The bar is located to the right as you enter.
- There is step-free level access to the bar.
- The height of the bar is 115cm.
- There is not a lowered section at the bar.
- The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menu types include: handheld and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is step-free access by slope to the rear seating areas beyond the bar.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is patterned.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables, high tables, booths and picnic tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Eating and Drinking (Glencaol Function Suite)
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Location and Access
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- The Glencaol Suite is located to the right as you enter through the main entrance.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into this area.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located to the left as you enter the function suite.
- There is step-free level access to the bar.
- The height of the bar is 119cm.
- There is not a lowered section at the bar.
- The bar has screens, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menu types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is patterned.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to there being different types of lights in the space.
Eating and Drinking (Lochview Lounge and Function Suite)
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Location and Access
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- The Lochview Lounge and Function Suite are located through to the rear as you enter.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient.
- There are level resting areas along the ramp.
- There is a handrail on the right going down.
- There are 4 steps into this area.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 145cm.
- The doors have a medium colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- The width of the opening is 148cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
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Order and Payment
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- This area has a bar where drinks can be ordered.
- The bar was surveyed.
- The bar is located to the right of the function suite.
- There is step-free level access to the bar.
- The height of the bar is 109cm.
- There is not a lowered section at the bar.
- The bar has screens, mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available.
- Menu types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Stairs (First Floor)
- The stairs are located off the entrance foyer.
- The ground and first floors can be accessed by these stairs.
- There is a handrail on the right going up.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Lower Ground Floor)
- The stairs are located round to the right as you enter through the main entrance.
- The ground and lower ground floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Entrance (Lower Ground Floor)
- This entrance is located down to the right of the main entrance, at the side of the car park.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
Spa (Lower Ground Floor)
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About
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- The spa is located on the lower ground floor, with step-free access via the external lower ground floor entrance.
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Getting Around
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- There is not step-free level access throughout.
- The following areas have stepped access: the jacuzzi pool.
- The following areas have step-free access via ramps: the spa reception.
- Some flooring is patterned.
- There is background noise.
- Seating available in the building includes: armchairs, benches and sun loungers.
- Lighting levels vary due to there being different types of lights in the space.
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Reception
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- There is step-free access via a slope to reception.
- The slope has a slight gradient.
- The height of the reception desk is 111cm.
- There is a lowered section at the desk.
- The height of the lowered section is 86cm.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to there being different types of lights in the space.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs, sofas and stools.
- Some seating is fixed.
- Furniture available in this area includes: coffee tables.
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Sauna
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- The sauna is located through the standard changing rooms, to the right of the jacuzzi pool.
- The most accessible route to the sauna has step-free level access.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 89cm.
- The door has a medium colour contrast.
- There is no emergency alarm.
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Steam Room
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- The steam room is located through the standard changing rooms, to the left of the jacuzzi pool.
- The most accessible route to the steam room has step-free level access.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the steam room.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 86cm.
- The door has a medium colour contrast.
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Treatment Room
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- There is step-free level access into the treatment room.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 78cm.
- The door has a low colour contrast.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- There is no emergency alarm.
- The walls and floor have a low colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 190cm.
- Seating available in this room includes: armchairs and stools.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
Changing Area (Spa - Lower Ground Floor)
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Changing Area
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- The male changing area was surveyed.
- The changing area surveyed is located through to the left of the spa on the lower ground floor.
- The distance from the lower ground floor entrance is 25m.
- The most accessible route to the changing area has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 85cm.
- The door has a medium colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: toilets, showers and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- Ambulant toilet facilities are not available.
- Hand washing facilities include: a wall mounted soap dispenser.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Toilet with Adaptations (Foyer - Left Hand Transfer)
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Location
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- The toilet surveyed is located off the foyer as you enter via the main entrance, opposite the first floor stairs.
- The distance from the main entrance is 15m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 81cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 143cm (width) x 167cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 75cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 67cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 93cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a low colour contrast.
- The hand dryer is 85cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a low colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Lochview Lounge - Right Hand Transfer)
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Location
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- The toilet surveyed is located round to the right from the ramp down into the Lochview Lounge.
- The distance from the main entrance is 55m.
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Route
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- The most accessible route to the toilet has a steep ramp.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 245cm (width) x 235cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 150cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a low colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Glencaol Function Suite - Left Hand Transfer)
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Location
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- The toilet surveyed is located through to the right as you enter, to the left of the bar in the Glencaol Suite.
- The distance from the main entrance is 25m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 84cm.
- The door has a locking handle.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 250cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 74cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 81cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- There is a vertical grab rail on the right side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 115cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Spa - Lower Ground Floor - Right Hand Transfer)
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Location
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- The toilet surveyed is located on the lower ground floor, round to the right as you enter the spa reception area.
- The distance from the lower ground floor entrance is 40m.
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Route
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- The most accessible route to the toilet has a slight slope.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The width of the opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 210cm (width) x 200cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 150cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a low colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 123cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 90cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Outdoor Spaces
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About
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- The following is available in this area: gardens, walkways and grounds.
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Getting Around
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- There are surfaced footpaths throughout.
- Surfaced footpaths consist of: block paving and paving slabs.
- The majority of the surfaced footpaths are wide enough for wheelchair users.
- There is no signage in this area.
- There are some seats situated along the paths for people to rest.
- There is not step-free level access throughout.
- The following areas have stepped access: a lowered patio area.
- The following areas have step-free access via slopes: some of the paving beside the hotel, and the further paths around the grounds.
- The further paths around the grounds have a surface of loose chippings. Some of the paths leading to the grounds have narrow 'stepping stone' styled paving.
