Access Guide
Introduction
- Services / facilities within the building include reception, function room, restaurant and bar lounge and hotel accommodation.
- Related link Glaisnock Street Guide.
- Https://www.accessable.co.uk/venues/glaisnock-street-guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Cumnock.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Cumnock.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There are also on-street Blue Badge bays and standard parking at the front of the building.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 140cm (4ft 7in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 168cm.
-
Comments
View
- There is a second door to access the lounge to the left as you enter.
- The door to the lounge is 85cm wide and permanently held open.
Outside Access (Rear Entrance)
-
Entrance
View
- This information is for the entrance located at the rear of the building leading into the bar/restaurant.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 132cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 134cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the lounge.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the restaurant/bar.
- The restaurant is located to the left as you enter.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- There is 1 medium step without handrails to access a raised seating area.
- There is a further restaurant area on the first floor accessed via 3 shallow steps from the lift.
- The 3 steps are clearly marked and do not offer handrails.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left beyond reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 95cm x 132cm (3ft 1in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
-
Comments
View
- There is a slight slope in the corridor near the lift on the first floor.
Room
-
General Information
View
- The Tourist Board rating is 3*.
- There are 14 rooms in total.
- There are 0 standard ground floor rooms.
- There are 13 standard rooms on other floors.
-
Accessible Rooms
View
- There are accessible ensuite facilities.
- There is / are 1 room(s) which has / have accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
-
Location and Access
View
- The accessible room viewed is 15m (16yd 1ft) from the lift.
- There is level access from an accessible entrance.
- This is by lift.
- No accessible rooms are located in a separate building from the main hotel.
-
Accessible Room
View
- The room number or room name viewed was 10.
- The width of the door is 86cm (2ft 10in).
- The height of the bed is 65cm (2ft 2in).
- The measurement between the bed base and floor is 4cm (2in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
-
Accessible Ensuite
View
- The width of the door to the ensuite is 86cm (2ft 10in).
- The door opens inwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 188cm x 245cm (6ft 2in x 8ft).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is no dropdown rail for the toilet.
- There is a flush.
- Wall mounted grab rails are not available for the toilet.
- The toilet seat is 41cm (1ft 4in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 71cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm available in the ensuite.
- Disposal facilities are not available.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
-
Bath and Shower
View
- There is not a bath.
-
Wheel In Shower
View
- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip-down or fixed seat height is 51cm (1ft 8in).
- There are not handrails available for the shower.
-
Signage, colour contrast and lighting in accessible rooms
View
- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is fair.
- The colour contrast between the walls and floor is fair.
- The colour contrast between the internal hotel room door and wall is fair.
- The colour contrast between the external ensuite door and wall is fair.
- Lighting levels in the room are adjustable.
-
Colour contrast and lighting in accessible ensuite
View
- The colour contrast between the internal ensuite door and wall is fair.
- The colour contrast between the walls and floor in the ensuite is fair.
- Lighting levels in the ensuite are moderate to good.
-
Auxiliary Aids - General
View
- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles.
- The hotel does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 1.
-
Standard Rooms on Other Floors
View
- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are not available.
Level Change (First Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the left as you exit the lift on the first floor.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 130cm (4ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you exit the lift.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- The ramp/slope does not bypass the step(s).
-
Comments
View
- The ramp leads to the accessible en-suite room and several standard rooms.
- The steps lead to the majority of standard rooms.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located to the rear as you enter.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located to the rear as you enter.
- The male toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
-
Comments
View
- There are further standard toilets on the first floor with step-free access from the lift.
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located to the rear as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 236cm x 155cm (7ft 9in x 5ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 139cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.