Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest step-free train station is Kilmarnock.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print, Makaton, different languages, voice recognition CD (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality training and various other additional support needs training.
- Related Access Guides View
Opening Times
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located through to the left as you enter the centre.
- The toilet with adaptations has a right hand transfer space.
- The gender inclusive step-free standard toilet facilities are located through to the left as you enter the centre.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left as you enter the main entrance, opposite the ECC entrance.
- Parent and baby changing facilities are located through to the left as you enter the centre.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 500cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 40m from the entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located through the gate at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 135cm.
- There are double manual gates at this entrance, however one gate is locked or bolted.
- The locked gate can be opened on request.
- The gate opens towards you.
- The width of the opening is 150cm.
- The gates have a low visual contrast.
- There is a second set of double automatic doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second door opens towards you.
- The push pad for the automatic doors is at a height of 110cm.
- The width of the opening is 96cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception (Main)
- The reception is located to the right as you enter the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 78cm.
- There is not a lowered section at the desk.
- The reception has glazed screens and patterned/distracting backgrounds.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There may be background noise in this area.
- Some flooring is patterned.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
Entrance (ECC)
- This entrance is located to the left as you enter the main entrance.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 128cm.
- The intercom has a hearing loop built-in.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- There is a push pad at a height of 90cm.
- The width of the opening is 87cm.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 150cm.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is deep pile carpet in some areas.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests, armchairs, sofas and stools.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Changing Places (Hygiene Room G027 - Entrance Foyer - Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located to the left as you enter the main entrance, opposite the ECC entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance is 15m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is written text and numbered signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 280cm (width) x 405cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet.
- The transfer space on the right as you face the toilet is 210cm.
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 102cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 85cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 141cm from the floor.
- A privacy screen is not available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- There is also a portable hoist available.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located through to the left as you enter the centre.
- The distance from the centre entrance is 20m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 77cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 88cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Outdoor Spaces
- The following is available in this area: a playground with play equipment.
- Outdoor areas consist of concrete or tarmac, rubber tarmac and rubber matting.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sliding, climbing, balancing, viewing, sensory (visual, audible, or tactile), fitness and social play.
