Access Guide
Overview
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About
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- This is a charity specialising in performance arts.
- Facilities available in the venue include: halls, meeting rooms, youth hub and an auditorium.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kilmarnock.
- The nearest bus station is Kilmarnock Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the stage and upper row seating in the auditorium, the first floor including a further studio, youth hub and additional male and female toilets.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground and first floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: equality training, autism awareness, Makaton.
Opening Times
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:00.
- Wednesday 09:00 - 21:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 19:30.
- Saturday 09:00 - 19:30.
- Sunday 09:00 - 21:00.
- Opening times at the weekends may be extended due to functions/events taking place.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located to the left as you enter, and off the McManus Suite.
- The male and female standard toilet facilities are located on the first floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located through to the left as you enter, off the McManus Suite.
- Standard shower facilities are located through to the left as you enter, off the McManus Suite.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 25m from the entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 500cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- There is 1 electric vehicle charging point designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 250cm (width) x 480cm (depth).
- The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
- The nearest Blue Badge charging point is 30m from the entrance.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are 3 steps with handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The door has a locked extension leaf.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead as you enter.
- The distance from the entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 109cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has a television and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the stage and the first floor of the building.
- Access throughout may include manual doors and doors permanently held open.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Seating Area
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Location and Access
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- The seating area is located to the left as you enter.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Theatre (Auditorium)
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Theatre Information
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- Advanced bookings are available.
- Concessions are available.
- Captioned performances are available.
- Signed performances are available.
- Audio described performances are not available.
- Autism friendly/relaxed performances are available.
- Sensory friendly performances are available.
- There is not a hearing assistance system.
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Auditorium
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- The most accessible route to the auditorium has step-free level access.
- There is step-free level access to a row of seating.
- The following rows have stepped access: the upper rows of the extendable seating.
- The flooring is shiny.
- Seating available includes: chairs without armrests, benches and flip-down seats without armrests.
- There are five clearly marked steps with open risers on either side of the stage offering different handrails, to the left or right.
Room (Meeting)
- The room is located to the left as you enter, beyond the seating area.
- The distance from the entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead as you enter, to the right of reception.
- There are double manual doors to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the size of the space.
- There are doors to access the stairs on the first floor only.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter.
- The distance from the entrance is 20m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 175cm (width) x 350cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 85cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 82cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Shower with Adaptations (McManus Suite)
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Location and Access
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- The shower surveyed is located through to the left of the building, off the McManus Suite.
- The distance from the building entrance is 45m.
- The most accessible route to the shower has step-free level access, manual doors, doors permanently held open and narrow walkways.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- There are grab rails and dropdown rails for the shower.
- The grab rails have a medium visual contrast.
- The dropdown rails have a medium visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The facility has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
