Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Auchinleck.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the rear side of the walled garden.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 31m (33yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The parking area over the bridge is restricted for Blue Badge holders only.
- There is standard parking in front of the visitor centre, around 300m from the arboretum entrance after the bridge.
Outside Access (Main Entrance)
- This information is for the entrance located at the rear side of the walled garden.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 165cm (5ft 5in).
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Comments
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- There is a similar gate entrance to the rear of the walled garden before the education centre.
Outside Access (Function Suite Cafe Entrance)
- This information is for the entrance located near the main entrance.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are light.
- The width of the door opening is 87cm (2ft 10in).
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Second set of doors
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- There is a small raised threshold in the doorway.
Outside Access (Walled Garden Building Entrance)
- This information is for the entrance located at the front of the building, to the left beyond the main entrance.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 136cm (4ft 6in).
Outside Access (Walled Garden Greenhouse Entrance)
- This information is for the entrance located at the side of the greenhouse.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 76cm (2ft 6in).
Outside Access (Glasshouse Entrance)
- This information is for the entrance located at the front of the central walled garden glasshouse.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 150cm (4ft 11in).
Level Change (Glasshouse Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up towards the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Walled Garden Arboretum Entrance)
- This information is for the entrance located between the arboretum and lower walled garden.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 150cm (4ft 11in).
Outside Access (Maguire Arboretum Building Entrance)
- This information is for the entrance located at the front of the building in the arboretum.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Outside Access (Arboretum Entrance)
- This information is for the entrance located at the front of the arboretum just over the bridge.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 200cm (6ft 7in).
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Comments
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- There are similar paths at either side of the road.
Level Change (Arboretum Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading down to and beyond the entrance.
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Comments
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- There is a moderate slope leading from the visitors centre and over the bridge.
Inside Access
- There is not level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- There are some easy to moderate slopes throughout the arboretum, particulary towards the river by the bridge.
Level Change (Walled Garden)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading around the rear of the walled garden.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the rear of the garden to the glasshouse.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Eating and Drinking (Function Suite Cafe)
- The following information is for the cafe/bar.
- The cafe/bar is located on the rear wall, near the main entrance and car park.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the function suite cafe entrance.
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Inside Access (Greenhouse/Glasshouse)
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- Some paths in the greenhouse and glasshouse may be slightly restricted for space depending on the time of season.
Level Change (Lower Walled Garden)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up from the arboretum level to the central walled garden.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up towards the fountain.
- There is/are 8 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Toilet with Adaptations (Function Suite Cafe)
- There are accessible toilet facilities within this venue.
Standard Toilet(s) (Function Suite Cafe)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 10m (10yd 2ft) from the function suite cafe entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Comments
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- There are further standard toilets available in various buildings throughout the estate including the visitor centre.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.