You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • There are 32 bedrooms in total.
  • There is step-free level access to some of the bedrooms.
  • There is 1 bedroom with adaptations.
  • There is step-free level access to the bedroom with adaptations.
  • The bedroom with adaptations does not have an adjoining room.
  • The bedroom with adaptations has an ensuite with a wheel-in shower.
  • All dogs are welcome in the bar area.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Kilmarnock.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: the first floor, and some further rooms along the first floor corridor.
  • Access throughout may include manual doors, narrow walkways and narrow openings.
  • The ground and first floors can be accessed via stairs.
  • The upper ground floor can be accessed via platform lift or steps.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: shower chairs and mobility scooter charging facilities.
  • The alternative formats documents can be provided in include: Braille (on request), Large print (on request), different languages (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Opening Times. Skip to the next section.

Opening Times

• 24h access, 7-10.
• The venue is open 24hrs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the right from the lift on the upper ground floor, and through to the rear left in the function suite.
  • All toilets with adaptations have a left hand transfer space.
  • The male and female step-free standard toilet facilities are located to the right from the lift on the upper ground floor off the bar, off the Orrerry room, and through to the rear left in the function suite.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations on the upper ground floor.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 110cm.
  • The nearest designated bay is 20m from the entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the right going up.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• There is a bell at a height of 173cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open towards you.
• The width of the opening is 87cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located on the right as you enter.
• The distance from the entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 116cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: coffee tables.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have stepped access: the first floor, and further rooms along the first floor corridor to the left of the building.
• Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
• Some flooring is patterned.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: armchairs.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Bedroom and Ensuite with Adaptations (Room 6). Skip to the next section.

Bedroom and Ensuite with Adaptations (Room 6)

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• Bedroom Access View
  • The bedroom surveyed is located through to the right of the building on the ground floor.
  • The distance from the entrance is 35m.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is tactile and numbered signage on or near the door.
  • The key lock is at a height of 98cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 77cm.
• Bedroom Features View
  • The bedroom has a super king bed which can be split into two singles.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 5cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 69cm.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 195cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 144cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the non-transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is not a wall mounted toilet roll holder.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 81cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a bar of soap.
  • There is no emergency alarm.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The ensuite has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a shower seat.
  • The shower seat is 48cm from the floor.
  • There is a grab rail for the shower.
  • The shower grab rail has a high visual contrast.

You are on Lift (Upper Ground). Skip to the next section.

Lift (Upper Ground)

• The lift surveyed is located to the left as you enter.
• This lift is a platform lift.
• The distance from the entrance is 5m.
• The most accessible route to the lift has a steep ramp or slope.
• The ground and upper ground floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 87cm.
• The internal dimensions of the lift are 81cm (width) x 145cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels vary due to the size of the space.

You are on Eating and Drinking (Restaurant - Upper Ground). Skip to the next section.

Eating and Drinking (Restaurant - Upper Ground)

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• Location and Access View
  • The restaurant is located to the left as you enter on the upper ground floor.
  • The most accessible route has step-free level access and a platform lift.
  • There is step-free level access via lift into this area.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm .
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
• Service View
  • This area has staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: a raised seating area to the rear.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas and benches.
  • Furniture available in this area includes: tables and booths.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

You are on Room (Orrery - Upper Ground). Skip to the next section.

Room (Orrery - Upper Ground)

• The room is located off the restaurant on the upper ground floor.
• The distance from the platform lift is 20m.
• The most accessible route to the room has step-free level access and a platform lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The doors open away from you.
• The width of the opening is 152cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Eating and Drinking (The Opulent Oak - Upper Ground). Skip to the next section.

Eating and Drinking (The Opulent Oak - Upper Ground)

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• Location and Access View
  • The bar is located on the upper ground floor, round to the right from the platform lift.
  • The most accessible route has step-free level access and a platform lift.
  • There is step-free level access via lift into this area.
  • There are 3 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm .
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
• Service View
  • This area has a bar where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is available.
  • Menus are handheld, online and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 113cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: armchairs and sofas.
  • Furniture available in this area includes: tables and booths.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

You are on Room (The Orion). Skip to the next section.

Room (The Orion)

• The room is located to the right as you enter, beyond reception.
• The distance from the entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: long tables and desks.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is no (or very little) background noise in this room.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located through to the right as you enter, to the right of reception.
• There is a single manual door to access the stairwell.
• The ground and first floors can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are unmarked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer - Upper Ground). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Upper Ground)

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• Location and Access View
  • The toilet surveyed is located on the upper ground floor, round to the right from the platform lift through the Opulent Oak bar.
  • The distance from the platform lift is 20m.
  • The most accessible route to the toilet has step-free level access and narrow openings.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 156cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 95cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 92cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 93cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Eating and Drinking (Function Suite). Skip to the next section.

Eating and Drinking (Function Suite)

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• Location and Access View
  • The function suite is located to the rear of the building, on the left beyond reception.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 154cm.
• Service View
  • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are online and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 112cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 86cm.
  • The counter has mirrors and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

You are on Toilet with Adaptations (Function Suite - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Function Suite - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located through to the rear left of the function suite.
  • The distance from the entrance is 65m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 156cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 86cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is not a toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 103cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 87cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 156cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.