You are on Overview. Skip to the next section.

Overview

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• About View
  • This is an entertainment complex with multiple services available.
  • Services available in the venue include: ten-pin bowling, arcade amusements, Trackman sports simulator/private cinema/karaoke room, adventure golf, go karting, café, bar and restaurant and function suite.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest step-free train station is Kilmarnock.
  • The nearest bus station is Kilmarnock.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is ramped and stepped access at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: the 10-pin bowling lanes, lower floor adventure golf area, and simulator room.
  • The following areas have stepped access: all holes throughout adventure golf, the upper floor adventure golf level, the first floor go karts area, and the second floor function suite.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The ground, first and second floors can be accessed via stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilet with adaptations is located within the standard toilets.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free standard toilet facilities are located to the left as you enter.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located through the tunnel to the left of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.
  • The signed bays for The Garage customers are located to the right of the car park.
  • There is a designated Blue Badge bay to the left of the car park owned by Buzzworks which is likely to be left unused by their staff at weekends.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building, on the left.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going up.
• The ramp bypasses the steps.
• There are 4 steps with a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is between 30cm and 45cm.
• There are double manual doors at this entrance.
• The doors open both ways.
• The width of the opening is 112cm.
• The doors have a medium visual contrast.
• There is a second set of double manual doors.
• The second set of doors open both ways.
• The width of the opening is 109cm.
• The second set of doors have a medium visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located on the right as you enter.
• The distance from the entrance is 5m.
• There is step-free level access to the reception.
• The height of the reception desk is 114cm.
• There is not a lowered section at the desk.
• The reception has a television, glazed screens and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Getting Around. Skip to the next section.

Getting Around

• The following areas have step-free access via ramps or slopes: the 10-pin bowling lanes, lower floor adventure golf area, and simulator space .
• The following areas have stepped access: all holes throughout adventure golf, the upper floor adventure golf level, the first floor go-karts area, and the second floor function suite.
• Access throughout may include manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny and patterned.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise.
• Wayfinding signage is provided.
• Some signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available in the walkways includes: benches and high stools.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Area (Ten Pin Bowling). Skip to the next section.

Area (Ten Pin Bowling)

• The ten-pin bowling lanes are located down to the right as you enter.
• There is step-free access via slope into this area.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with no handrails.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• Facilities available in this area include: ten pin bowling lanes and sunken seating areas where food and drinks can be ordered.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the ten-pin bowling lanes.
• The following areas have stepped access: the sunken seating areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a medium visual contrast.
• Seating available in this area includes: benches.
• Furniture available in this area includes: coffee tables.
• The seating is fixed.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

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• Location and Access View
  • The bar is located to the right as you enter, beyond the reception counter.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • There are double manual doors with a high visual contrast.
  • The doors open both ways.
  • The width of the opening is 160cm.
• Service View
  • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld and online.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located to the right as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 117cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors, glazed screens and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests, benches and high stools.
  • Furniture available in this area includes: tables, high tables and booths.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

You are on Eating and Drinking (Wimpy). Skip to the next section.

Eating and Drinking (Wimpy)

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• Location and Access View
  • Wimpy is located to the left as you enter beside the ten-pin bowing lanes.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 220cm.
• Service View
  • This area has a counter where food and drink can be ordered, a touchscreen ordering service, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted, digital and available on a touchscreen.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the rear of the seating area.
  • There is step-free level access to the counter.
  • The height of the counter is 112cm.
  • There is not a lowered section at the counter.
  • The counter has a television and patterned/distracting backgrounds.
  • The height of the touchscreen display ranges from 103cm to 162cm from the floor.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables and booths.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Area (Adventure Golf). Skip to the next section.

Area (Adventure Golf)

• The adventure golf area is located through to the left as you enter, off the stairwell.
• There is pictorial and written text signage on or near the door.
• There is ramped and stepped access into this area.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There are 4 steps with a handrail on the right going down.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• There is a single manual door with a medium visual contrast.
• The door is permanently held open.
• The width of the opening is 83cm.
• Facilities available in this area include: a 9-hole adventure golf area on the lower floor, accessible via lift and a further 9 holes on the upper floor accessed via steps.
• The following areas have step-free access via ramps or slopes: some holes.
• The following areas have stepped access: all holes and the upper floor area.
• Access throughout the area may include narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• Furniture available in this area includes: high tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.

You are on Lift (Adventure Golf - Lower Floor). Skip to the next section.

Lift (Adventure Golf - Lower Floor)

• The lift surveyed is located ahead as you enter the adventure golf area.
• This lift is a platform lift.
• The distance from the entrance is 10m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground and lower ground floors are accessed by this lift.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 78cm (width) x 99cm (depth).
• Internally the lift has: a separate door to exit.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.
• The lift is operated by a member of staff.
  The lift bypasses the steps.

You are on Stairs (Adventure Golf - Upper Floor). Skip to the next section.

Stairs (Adventure Golf - Upper Floor)

• The stairs surveyed are located to the right from the lift on the lower floor.
• The lower ground and upper ground floors can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• The 9 holes on the lower floor can be played twice by anyone unable to make it up these stairs to the final 9 holes.

You are on Stairs (Main). Skip to the next section.

Stairs (Main)

• The stairs surveyed are located through to the left as you enter.
• There is a permanently held open door to access the stairwell.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 19cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are slopes to be aware of leading to the stairs on the ground floor, and on the first floor.

You are on Area (Go Karting - First Floor). Skip to the next section.

Area (Go Karting - First Floor)

• The go karts are located ahead from the stairs on the first floor.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There are double manual doors with a medium visual contrast.
• The doors open away from you.
• The width of the opening is 96cm.
• Facilities available in this area include: a changing area, briefing room, seating and winners' podium area, and the track.
• The following areas have stepped access: the seating area and track.
• Access throughout the area may include manual doors and doors permanently held open.
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• There is not a hearing assistance system.
• There is background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Eating and Drinking (The Studio - Function Suite - Second Floor). Skip to the next section.

Eating and Drinking (The Studio - Function Suite - Second Floor)

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• Location and Access View
  • The studio is located ahead from the stairs on the second floor.
  • The most accessible route has steps and doors permanently held open.
  • There is step-free level access into this area.
  • There is a single manual door with a medium visual contrast.
  • The door opens towards you.
  • The width of the opening is 87cm.
• Service View
  • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located to the rear of the seating area.
  • There is step-free level access to the counter.
  • The height of the counter is 123cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors, glazed screens and patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests, armchairs and high stools.
  • Furniture available in this area includes: tables.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

You are on Toilet with Adaptations (Ground Floor - Female - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Female - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left as you enter, within the female toilets.
  • The distance from the entrance is 15m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 71cm.
  • The door has a sliding bolt lock.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 166cm (width) x 115cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a wall sensor flush on the transfer side.
  • There is a horizontal grab rail on the transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 89cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 171cm from the floor.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The baby change in the female toilet table requires a code to unlock, which is available from staff.
  • There is a smaller toilet with adaptations cubicle within the male toilet which does not offer a transfer space.
  • The baby changing table in the male toilet does not require a code.