You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Balmoral Road Day Centre.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 16:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Kilmarnock.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kilmarnock.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 10 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 500cm x 350cm (16ft 5in x 11ft 6in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The designated bays are located at the front of the building and the main car park is at the rear.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 142cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 112cm.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 4m (4yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • This reception near the entrance is mainly used as a staff office, although assistance is generally available.

You are on Reception (Day Centre). Skip to the next section.

Reception (Day Centre)

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is located to the right as you enter.
  • The facility is approximately 10m (10yd 2ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • There is a medium colour contrast between the external door and wall .
  • There is a medium colour contrast between the internal door and wall.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 86cm (2ft 10in).
  • The dimensions of the facility are 350cm x 360cm.
  • The ceiling height is not at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the left as you face the toilet is 200cm (6ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the left.
  • There is a medium colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet the vertical grab rail is on the left.
  • There is a medium colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
  • There is a medium colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a lever flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 101cm.
  • The toilet has a backrest.
  • There is a low colour contrast between the toilet seat and pan.
  • There is not an emergency alarm for the toilet.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is hand held.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 75cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on the left.
  • There is a medium colour contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 99cm.
  • Wide tear off paper roll is not available.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 100cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are non-infectious waste and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a coat hook.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
• Comments View
  • There is a further Changing Places facility further round, shown in photographs 5 to 8.
  • The hoist covers the toilet and changing bench only there.

You are on Toilet with Adaptations (Male). Skip to the next section.

Toilet with Adaptations (Male)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located on the left as you enter, at the rear of the reception foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • There are separate female and male toilets.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 196cm x 210cm (6ft 5in x 6ft 11in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 79cm.
  • The lateral transfer space on the right is 80cm.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 108cm (3ft 7in).
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Comments View
  • There are identical accessible toilet cubicles within both the standard female and male toilets.
  • The male toilet is shown in photograph 1.
  • The female toilet is shown in photograph 2.
  • There is a further accessible toilet in the Day Centre to the right of the building, with transfer space on the left as shown in photographs 3 and 4.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the left as you enter.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the left as you enter.
  • The male toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard toilets.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.