Access Guide
Overview
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About
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- This is a council office building, with meeting rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lenzie.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and narrow openings.
- Ground, first and second floors can be accessed via stairs and a standard lift.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in the quiet rooms.
- There is not a water bowl available for assistance dogs.
- Staff receive the following training: equality training.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the ground floor reception lobby, first floor lobby and second floor ICT corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- The first floor toilet with adaptations has a 67cm wide door.
- The male and female step-free toilet facilities are located on all floors.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 290cm (width) x 490cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 25m from the entrance.
- The most accessible route from the Blue Badge parking has steep ramps or slopes, a very easy slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- There are more than 20 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 265cm (width) x 490cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located opposite the building car park.
- The name of the car park is Southbank Business Park Visitor Car Park.
- Designated Blue Badge parking bays are not available in the car park.
Entrance
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is an intercom at a height of 114cm.
- The intercom is located to the left of the second door.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 102cm.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 89cm.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 101cm.
- The minimum width between the bollards is 190cm.
- There is step-free level access as you enter.
Reception
- The reception is located on the right as you enter.
- The distance from entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television and windows.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and narrow openings.
- There is a low visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: benches.
- Lighting levels were even at the time of the survey.
Room (Quiet Room G1)
- The room is located ahead as you enter, to the right of the stairs.
- The distance from the entrance is 10m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- There is a similar room on the floor above.
Room (Meeting Room G1)
- The room is located through to the right as you enter.
- The distance from entrance is 15m.
- The most accessible route to the room has manual doors and step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- There are 7 meeting rooms of varying sizes in this area.
Room (Meeting Room G4)
- The room is located on the ground floor.
- The distance from the main entrance is 25m.
- The most accessible route to the room has manual doors and step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
- There are 7 meeting rooms of varying sizes in this area.
Lift
- The lift surveyed is located to the left as you enter.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floors are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a medium visual contrast and Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 91cm (width) x 154cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer, a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead as you enter.
- Ground, first and second floors can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor to the left as you enter.
- The distance from entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 230cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 184cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 91cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 104cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin, a nappy/incontinence items bin and a waste bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels vary due to the use of large glazed walls.
