Access Guide
Overview
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About
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- This is a community centre with halls, rooms, an outdoor area and a café.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lenzie.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located to the left as you enter, in the baby feed room.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 21:00.
- Wednesday 08:00 - 21:00.
- Thursday 08:00 - 21:00.
- Friday 08:00 - 21:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the left as you enter, and off the rear corridor.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located to the left as you enter.
- The male and female step-free toilet facilities are located off Multi-Purpose Room 1 (children's toilets).
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Changing Places and Changing Facilities
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- Standard changing facilities are located off the rear corridor.
- Parent and baby changing facilities are located within the standard toilets, and off Multi-Purpose Room 1.
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Washroom and Shower Facilities
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- Standard shower facilities are located off the rear corridor.
Parking
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Car Park
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- The car park is located to the right of the building.
- The car park is open air/surface.
- The car park surface consists of block paving and tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 460cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 30m from main entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 95cm.
- The width of the opening is 92cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is a second single automatic door.
- The second door is permanently held open.
- The push pad for the automatic doors is at a height of 100cm.
- The width of the opening is 92cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 100cm.
- There is step-free level access as you enter.
Entrance (Garden and Buggy Bay Area)
- This entrance is located to the rear left of the building.
- The entrance area is clearly signed.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The door has a locked extension leaf.
- The locked door can be opened on request.
- The door opens by sliding.
- The width of the opening is 137cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Reception
- The reception is located on the left as you enter.
- The distance from main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 111cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all walkways.
- There is background noise in some areas of the venue.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: armchairs.
- Lighting levels vary due to the use of large glazed walls.
Eating and Drinking (Small Talk Café)
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Location and Access
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- The Small Talk Café is located to the right as you enter.
- There is step-free level access into this area.
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Service
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- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the rear of the café.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter.
- The distance from entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens by sliding and has a medium visual contrast.
- The width of the door opening is 85cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 196cm (width) x 227cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 126cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 106cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a medium visual contrast.
- The hand dryer is 83cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The door width is restricted to 74cm by the grab rail at a hight of 84cm.
Parent and Baby Room / Feeding Room (Quiet Room / Baby Feed)
- The room surveyed is located to the left as you enter.
- The distance from main entrance is 5m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a medium visual contrast.
- There is a wash basin in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin.
- Seating available in the room includes: chairs without armrests and sofas.
- The walls and floor have a medium visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Outdoor Spaces
- The following is available in this area: a playground with play equipment and gardens.
- Outdoor areas consist of wood bark, grass, rubber tarmac and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a fenced play area with an access point over 100cm wide.
- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: fitness and social play.
