You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a community hub with multiple services available.
  • Services available in the venue include: Council services, Citizen's Advice Bureau, a community room, GP surgeries and a library.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street Blue Badge Bay parking and on-street standard parking.
  • The nearest train station is Lenzie.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • Lower ground, ground and first floors can be accessed via stairs and a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is not a water bowl available for assistance dogs.
  • Additional facilities/services include: Wi-Fi.
• Related Access Guides View
  • View information on Lennoxtown Library (opens new tab) .

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 20:00.
• Tuesday 08:30 - 18:00.
• Wednesday 08:30 - 20:00.
• Thursday 08:30 - 18:00.
• Friday 08:30 - 18:00.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground and first floors, near the lifts.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The shared step-free toilet facilities are located on the ground and first floors, near the lifts.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the ground floor, through to the right as you enter.
  • Parent and baby changing facilities are located within the toilets with adaptations.
  • There is also a breastfeeding room on the first floor, near the lifts.
• Washroom and Shower Facilities View
  • Standard shower facilities are located on the lower ground floor, in the staff area.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the rear of the building.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 490cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 5m from the rear entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located Main Street.
  • The Blue Badge bays are signposted and have markings which are faded.

You are on Entrance (Main - Ground Floor). Skip to the next section.

Entrance (Main - Ground Floor)

• This entrance is located at the front of the building.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• The width of the opening is 100cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a second single automatic door.
• The second door is permanently held open.
• The width of the opening is 132cm.
• There is a small lip on the threshold of the opening.
• The second door has a low visual contrast.

You are on Entrance (Rear - Lower Floor). Skip to the next section.

Entrance (Rear - Lower Floor)

• This entrance is located at the rear of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is an intercom at a height of 119cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 100cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 102cm.

You are on Reception (Customer Services - Ground Floor). Skip to the next section.

Reception (Customer Services - Ground Floor)

• The reception is located ahead as you enter.
• The distance from main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• Some seating is fixed.

You are on Opening Times (Customer Services). Skip to the next section.

Opening Times (Customer Services)

• Monday 09:00 - 20:00.
• Tuesday 09:00 - 20:00.
• Wednesday 09:00 - 18:00.
• Thursday 09:00 - 20:00.
• Friday 09:00 - 17:00.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• There is a high visual contrast between the walls and floor in all walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests.
• Lighting levels vary due to the use of large glazed walls.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right as you enter.
• The distance from main entrance is 15m.
• The most accessible route to the lift has step-free level access.
• Lower ground, ground and first floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 110cm.
• The internal dimensions of the lift are 135cm (width) x 143cm (depth).
• The internal lift control buttons have a medium visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, an audible announcer and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right as you enter the main entrance.
• Ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Stairs (Staff Area). Skip to the next section.

Stairs (Staff Area)

• The stairs surveyed are located through to the right from the main entrance.
• There is a single manual door to access the stairwell.
• Lower ground, ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Reception (Library - Ground Floor). Skip to the next section.

Reception (Library - Ground Floor)

• The reception is located on the ground floor, round to the left as you enter the main entrance.
• The distance from main entrance is 9m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 77cm.
• The reception has windows and patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Opening Times (Library). Skip to the next section.

Opening Times (Library)

• Monday 10:00 - 20:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.

You are on Library (Ground Floor). Skip to the next section.

Library (Ground Floor)

• There is step-free level access throughout the library.
• Access throughout the library may include manual doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• The walls and floor have a medium visual contrast.
• Seating available in the library includes: sofas, chairs without armrests, high stools, benches, stools and armchairs.
• Furniture available in the library includes: coffee tables, tables, high tables and desks.
• Some seating is fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• Lighting levels vary due to the use of large glazed walls.
• This library is able to provide material in the following formats: ebook and large print.
• Auxiliary aids available in this library include: large key keyboards, headsets, handheld magnifiers, CCTV/video magnifiers, ergonomic chairs, a trackball mouse and high visibility/contrast keyboards.

You are on Reception (NHS Lennoxtown/Peel View Medical Practices - First Floor). Skip to the next section.

Reception (NHS Lennoxtown/Peel View Medical Practices - First Floor)

• The reception is located on the first floor, to the right from the lift.
• The distance from lift is 14m.
• There is step-free level access to reception.
• The height of the reception desk is 109cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.

You are on Opening Times (NHS Lennoxtown Medical Practice). Skip to the next section.

Opening Times (NHS Lennoxtown Medical Practice)

• Monday 08:30 - 19:00.
• Tuesday 08:30 - 18:00.
• Wednesday 08:30 - 18:00.
• Thursday 08:30 - 18:00.
• Friday 08:30 - 18:00.

You are on Toilet with Adaptations (Left Hand Transfer - Ground Floor). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Ground Floor)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the main entrance.
  • The distance from main entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 94cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 183cm (width) x 177cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 101cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 115cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 99cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 99cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 144cm from the floor.
  • The height of the baby change facility when in use is 99cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Right Hand Transfer - First Floor). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer - First Floor)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the right from the lift.
  • The distance from lift is 5m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 95cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 110cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 102cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 153cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin, a nappy/incontinence items bin, a sanitary bin, a waste bin and a clinical waste bin.
  • There is one coat hook.
  • The coat hook is 143cm from the floor.
  • The height of the baby change facility when in use is 84cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Changing Places (Right Hand Transfer - Ground Floor). Skip to the next section.

Changing Places (Right Hand Transfer - Ground Floor)

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• Location and Access View
  • The Changing Places facility surveyed is located on the ground floor, through to the right from the main entrance.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from main entrance is 30m.
  • The most accessible route to the Changing Places facility has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is Braille, tactile and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 218cm (width) x 492cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the right as you face the toilet.
  • The transfer space on the right as you face the toilet is 142cm.
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 99cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 185cm.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.
  • There is a grab rail for the shower.
  • The shower grab rail has a medium visual contrast.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 112cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 106cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The facility has a nappy/incontinence items bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 144cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.