Access Guide
Overview
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About
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- This is a community education centre offering a gym hall, rooms, a kitchen and café area.
- Services available in the venue include: Milngavie Library.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Milngavie.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the lower ground floor .
- Access throughout may include manual doors.
- Ground, upper ground and lower ground floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality training.
- Related Access Guides View
Opening Times
- Monday 08:00 - 22:00.
- Tuesday 08:00 - 22:00.
- Wednesday 08:00 - 22:00.
- Thursday 08:00 - 22:00.
- Friday 08:00 - 22:00.
- Saturday 08:00 - 17:00.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the upper ground floor, through to the rear from the main entrance foyer lift.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located on the upper ground floor, through to the rear from the main entrance foyer lift.
- The male and female step-free toilet facilities are located off the gym hall, to the right as you enter.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 490cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 15m from main entrance .
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 3 hours.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance - Ground Floor)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 118cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Rear Entrance - Lower Floor)
- This entrance is located at the rear of the building, near the pond.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 65cm.
- There is step-free level access as you enter.
- There are double, manual 152cm wide gates to access this area. The approach to the lower pond side level from the car park has an easy slope which bypasses 5-12 steps without handrails.
Lift (Main Entrance Foyer)
- The lift surveyed is located to the left as you enter.
- This lift is a platform lift.
- The distance from the main entrance is 5m.
- The most accessible route to the lift has step-free level access.
- Ground and Upper Ground floors are accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 77cm (width) x 98cm (depth).
- The internal lift control buttons have a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels were even at the time of the survey.
- The lift was awaiting repair at the time of survey in July 2025.
Reception (Enquiries Office - Upper Ground Floor)
- The reception is located on the upper ground floor, to the left from the main entrance foyer lift.
- The distance from main entrance foyer lift is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the lower ground floor.
- Access throughout may include manual doors and narrow openings.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Café - Upper Ground Floor)
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Location and Access
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- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The doors open towards you.
- The width of the opening is 70cm.
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Service
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- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left as you enter the café.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- The following areas have stepped access: the sternal balcony.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Some chairs are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- The café is for hire use.
Kitchen (Upper Ground Floor)
- The kitchen is located on the upper ground floor, through to the left from the main entrance foyer lift.
- There is step-free level access into the kitchen.
- There is a single manual door with a medium visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 69cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- The work surface is 94cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 91cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a toaster, a dishwasher, a fridge, a kettle, a microwave and a freezer.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Quiet Room - Upper Ground Floor)
- The room is located through to the left from the main entrance foyer lift.
- The distance from the main entrance foyer lift is 30m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text, Braille and tactile signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The width of the opening is 70cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- This room adjoins the Girls Room which offers wash basins and can be separated via partition. There are several rooms available on the upper ground floor.
Stairs (Lower Ground Floor)
- The stairs surveyed are located through to the rear of the upper ground floor.
- There are double manual doors to access the stairwell.
- Upper ground and lower ground floors can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrail is easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the upper ground floor, through to the rear from the main entrance foyer lift.
- The distance from main entrance foyer lift is 10m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is written text, pictorial and tactile signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 233cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 165cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a nappy/incontinence items bin and a waste bin.
- There is one coat hook.
- The coat hook is 159cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Outdoor Spaces (Rear Entrance Play Area)
- The following is available in this area: a playground with play equipment.
- Outdoor areas consist of paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
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Playground
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- There is a fenced play area with an access point over 100cm wide.
- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: sensory (visual, audible, or tactile), social play and viewing.
