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Nuffield Health

Strathblane Road, Milngavie, East Dunbartonshire, G62 8HJ

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Access Guide

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Introduction

  • Services / facilities within the building include a health centre including fitness suite, swimming pool, beauty suite, café, golf shop and child care area.
  • Services / facilities within the grounds include tennis courts, putting green and golf course.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Milngavie.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Milngavie.

COVID-19 Information

  • There are external queuing points.
  • The external queuing points are clearly marked/signed.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • There is a limited number of people allowed inside.
  • There is a one-way system throughout.
  • The one-way system is clearly marked/signed.
  • There is clear signage inside to help with social distancing.
  • There are protective clear screens located at tills/counters.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Times

  • Monday 06:30 - 22:00.
  • Tuesday 06:30 - 22:00.
  • Wednesday 06:30 - 22:00.
  • Thursday 06:30 - 22:00.
  • Friday 06:30 - 22:00.
  • Saturday 07:30 - 21:00.
  • Sunday 07:30 - 21:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 340cm x 460cm (11ft 2in x 15ft 1in).
    • The nearest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 22m (24yd 2in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 120cm (3ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building, to the lower floor.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 80cm.
  • Comments View
    • This entrance provides access to the tennis courts and putting green and can be used for the golf course.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Reception (Beauty Suite)

  • The desk/counter is 30m (32yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • Comments View
    • There is also a hairdressers adjacent to this area although it is privately leased.

Golf Course

  • There is an 18 hole golf course located to the rear right of the building.
  • The course has some slight to steep slopes throughout.
  • There are some steep slopes with a surface of loose chippings leading to the course.
  • There are practice nets on the route to the course.
  • Golf buggies are available to hire via reception.
  • There is a putting green to the rear of the building.
  • The golf shop is located on the lower floor, to the left as you enter the rear entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Restaurant Bar Internal

  • The following information is for the restaurant.
  • Once inside, there is not level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 20m (21yd 2ft) from the main entrance.
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.
  • Comments View
    • There are 2 clearly marked steps to access a raised seating area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located off the rear corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G.
  • The lift is approximately 18m (19yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 106cm x 140cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the lower ground floor.
    • The fitness suite is 40m (43yd 2ft) from the entrance.
    • There is level access to the fitness suite.
    • Level access is by lift.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level three.
    • A number of staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: treadmill, upright cycle, recumbent cycle, leg curl, leg extension, upper body multi-station and small equipment package.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Accessible Changing Room (Male)

  • There are accessible changing rooms available.
  • The accessible changing room is located within the standard changing rooms.
  • There is an identical facility in the female changing room.
  • The facility is 26m (28yd 1ft) from the lift.
  • The door opens outwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 182cm x 305cm (5ft 12in x 10ft).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 71cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is not a locker within the accessible changing room.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are handrails and a shower chair.
  • Comments View
    • There are baby changing facilities available within the accessible changing room.
    • The height of the baby change table once extended is 108cm.
  • Comments View
    • There are baby changing facilities available within the accessible changing room.
    • The height of the baby change table once extended is 108cm.
  • Comments View
    • There are baby changing facilities available within the accessible changing room.
    • The height of the baby change table once extended is 108cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to the left of the corridor leading to the restaurant.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 144cm x 267cm (4ft 9in x 8ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste, sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 102cm (3ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 106cm (3ft 6in).
  • Comments View
    • There is a similar accessible toilet and baby change facilities within the children's area to the left beyond reception.
    • There is a further toilet offering alternative transfer space on the lower floor.

Standard Changing Room (Male - Wet Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the lift.
  • The standard changing room(s) is/are approximately 15m (16yd 1ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located on the lower floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There is a similar female changing room adjacent to this.
    • There are similar changing rooms for the fitness suite.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located around golf course & extensive grounds around venue.
  • A member of staff trained in BSL skills is not normally on duty.