Access Guide
Opening Times
- The venue is open 24hrs.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Station Road.
- The car park type is open air/surface.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 580cm (9ft 10in x 19ft).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the platform 1 entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the platform 1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The small parking area with the designated bays near the ticket office only offers a few standard bays.
- Beyond the designated bays is a separately run Pay & Display car park.
- The main car park with standard parking for the station is further down Station Road, beyond The Station Bar and Restaurant.
Access Point (Platform 1)
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Access Point
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- This information is for the access point located between The Station Bar and the ticket office.
- There is an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located leading from the small car park.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Access Point (Main Car Park)
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Access Point
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- This information is for the access point located off the main car park to the right of Platform 1.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
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Ramp/Slope
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- The ramp/slope is located leading up from the car park.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Access Point (Platform 2)
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Access Point
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- This information is for the access point located at the Ledcameroch Road junction with Drymen Road.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is no gate at this access point.
- The width of the gap is 155cm.
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Ramp/Slope
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- The ramp/slope is located leading down to Platform 2.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 145cm (4ft 9in).
Outside Access (Ticket Office/Waiting Room Entrance)
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Entrance
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- This information is for the entrance located on Platform 1.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Ticket Office)
- The desk/counter is 3m (3yd 10in) from the ticket office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
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Comments
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- There is also a ticket machine outside the rear of the ticket office.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The station is not staffed between 15.00-07.00.
- This office is located within the waiting room.
- There is a ticket office.
- The ticket office is located on Platform 1.
- The ticket office is 10m (10yd 2ft) from the Platform 1 entrance.
- The train companies operating from within this station are ScotRail.
- Please click here for access information for ScotRail.
- There is a taxi rank at the station.
- The taxi rank is located adjacent to the car park.
- The taxi rank is 100m (109yd 1ft) from the Platform 1 entrance.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1, 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
Level Change (Platform Bridge)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the platforms.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
