Access Guide
Overview
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About
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- This is a mental health resource centre.
- Facilities available in the venue include: meeting rooms and clinics.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Lenzie.
- For the latest travel options and information you can plan your travel usinghttps://www.google.com/maps/search/Woodlands Meantal Health Resource Centre (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: different languages (on request), large print (on request), audio (on request), Braille (on request), voice recognition CD (on request) and Makaton (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi and phone charging points.
- Staff receive the following training: equality training.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located through to the right as you enter.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located to the left as you enter.
- The shared step-free toilet facilities are located to the left as you enter.
- The male and female step-free toilet facilities are located through to the right as you enter.
Parking
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Car Park
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- The car park is located in front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 490cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 35m from entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with handrails on both sides.
- There is an intercom at a height of 146cm.
- There is a bell at a height of 149cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 80cm.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors are permanently held open.
- The width of the opening is 143cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left as you enter.
- The distance from entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 118cm.
- There is a lowered section at the desk.
- The height of the lowered section is 72cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located through to the right as you enter.
- The distance from entrance is 10m.
- The most accessible route to the toilet has manual doors.
- There is step-free level access into the facility.
- There is dementia friendly, pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 153cm (width) x 276cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 134cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Courtyard)
- The following is available in this area: gardens.
- Outdoor areas consist of paving slabs and grass.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the rear corridor garden entrance.
- There are seats situated along the paths for people to rest.
- There is step-free access to the garden via the double doors located through to the right as you enter.
