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Restaurant

Accrington Victoria Hospital, Haywood Street, Accrington, Lancashire, BB5 6AS

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Access Guide

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Getting To The Hospital

  • By Road View
    • From the M65

      Take the M65 to Junction 7.
      At the roundabout, take the exit on to Dunkenhalgh Way/A6185.
      Turn left on to Manor Place/B6231.
      Continue to follow B6231.
      At the roundabout, take the second exit on to Queens Road West.
      Turn right onto Haywood Road.
      The hospital will be on the right.

      From The Town Centre

      From Blackburn Road turn left on to King Street.
      At the roundabout, take the third exit on to Milnshaw Lane.
      Continue on Whalley Road/A680 to Haywood Road.
      Turn right at the first cross street on to Haywood Road.
      The hospital will be on the right.
    • There is a car park with standard and Blue Badge parking available at the hospital.
  • By Bus View
    • The nearest bus stops are on the A680 Whalley Road
      Buses that stop here include numbers 1, 6, 6b, 9,14, 15, 59c, 530, 547, 800, 867, 870, 907.
      The bus companies that operate the busses are Holmeswood Coaches, Lancashire Buses and Stagecoach Buses.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Accrington Railway Station
      It is located just over 700m from the hospital, in the town centre.
      The station has step free access to all platforms.
      Taxis are available to take you to the hospital.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters cannot be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Comments View
    • There is a Customer Relations Team.
    • The Customer Relations Team is not located within the hospital.
    • It is located at Park View Offices, Royal Blackburn Teaching Hospital, Haslingden Road Blackburn BB2 3HH.
    • The telephone number for the Customer Relations Team is 0800 587 2586.
    • The email address for patient advice, concerns and complaints is [email protected]
    • The email address for general enquiries is [email protected].

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 600cm (7ft 7in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located by the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located by the main entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the main entrance.
  • Comments View
    • There are 3 drop off points by the main entrance.
    • Two of them allow waiting for 20 minutes the other is for 10 minutes.
    • There is a further drop off point by the Outpatients entrance.
    • The pay and display machine is located by the main entrance.
    • It has a slight slope in front of it.
    • The cash slot to the pay and display machine is 107cm high.
    • The buttons of the pay and display machine are 130cm high.

Getting To (the Restaurant)

  • The restaurant is/are located on the ground floor of the hospital.
  • Access to the restaurant is via the main entrance.
  • Enter the main entrance and turn right.
    Follow the corridor and the restaurant is on the right.
  • There is ramped/sloped access to the restaurant.
  • The restaurant is approximately 30m from the main entrance.
  • There is a/are manual, heavy, double door(s) between the entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the carpark on the left.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The minimum width between the bollards/wall is 200cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 117cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) is/are deep (18cm+).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).

Eating and Drinking (Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located ahead and to the right as you enter the main entrance.
    • There is step-free access to the restaurant.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a buffet counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • The height of the tray counter/rail is 85cm.
    • The type of flooring in this area is laminate.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 68cm.
    • The distance between the floor and the underside of the highest dining table is 71cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • Comments View
    • The nearest accessible toilet is located within the physiotherapy department.

Standard Toilet(s)

  • The nearest standard toilet is located within the physiotherapy department.

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