You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is signposted from both the town centre and the motorway. Follow the A682 (Colne Road). The hospital is located on the A6114 (Casterton Avenue). The postcode to use for a sat-nav is BB10 2PQ.
  • All external visitors to the hospital are encouraged to park in the 6 designated 'Pay & Display' car parks around the hospital. Car Park 1 is opposite the Victoria Wing. Car Park 2 is opposite the UCLan building. Car Park 3 is outside the Lancashire Women and Newborn Centre. Car Park 4 is on Casterton Avenue opposite the Fairhurst Building. Car Park 5 is opposite the main Outpatients Department. Car Park 6 is opposite the Main Hospital Entrance Area 7.
• By Bus View
  • There is a bus stop located close to both of the entrances on Casterton Avenue and Briercliffe Road. You can use Travelines online journey planner to start to plan your journey by bus. The Hospital Trust has made a commitment to provide free transport between Burnley General Teaching Hospital and Royal Blackburn Teaching Hospital for patients and visitors. The service operates from 06:15 to 21:30 Monday to Friday. A reduced service will operate on weekends and bank holidays.
• By Train View
  • Burnley Central Station is 1.5 miles away. Brierfield Station is 1.5 miles away. There are good bus connections from both stations with short walking distances.
• Useful Links View
  • Traveline Journey Planner.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from Burnley Central Station on Google Maps.
  • To view the web page described above click here (opens in new tab).
  • East Lancashire Hospitals NHS Trust Transport Service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the Main Hospital Entrance Area 7 reception, the Customer Relations desk at the main outpatients entrance Area 1, and by the entrance to The Fairhurst Building.
• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the grass areas around the hospital buildings.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff at reception.
• Other languages, documents and interpreters can be requested in advance.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • There is a Customer Relations Team located within the hospital.
  • The Customer Relations Team is located in the corridor, to the right as you enter the Main Hospital Entrance Area 7.
  • The telephone number for the Customer Relations Team is 0800 587 2586.
  • The email address for patient advice, concerns and complaints is [email protected]
  • The email address for general enquiries is [email protected].

You are on Hospital Parking (Lancashire Women & Newborn Centre - Area 5). Skip to the next section.

Hospital Parking (Lancashire Women & Newborn Centre - Area 5)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Lancashire Women & Newborn Centre Entrance Area 5.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 490cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located immediately in front of the Lancashire Women & Newborn Centre - Area 5 Entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Lancashire Women & Newborn Centre - Area 5 Entrance.

You are on Getting To (Gynaecology 1 - Gynaecology Outpatients). Skip to the next section.

Getting To (Gynaecology 1 - Gynaecology Outpatients)

• Gynaecology 1 - Gynaecology Outpatients is/are located on level 1 of Area 5.
• Access to Gynaecology 1 - Gynaecology Outpatients is via the Lancashire Women & Newborn Centre - Area 5 entrance.
• Enter via the Lancashire Women & Newborn Centre - Area 5 entrance, proceed straight ahead and Gynaecology 1 - Gynaecology Outpatients is located on the right.
• There is step free access to Gynaecology 1 - Gynaecology Outpatients.
• Gynaecology 1 - Gynaecology Outpatients is approximately 9m from the Lancashire Women & Newborn Centre - Area 5 entrance.
• Wayfinding signage is provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Lancashire Women & Newborn Centre - Area 5). Skip to the next section.

Outside Access (Lancashire Women & Newborn Centre - Area 5)

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• Entrance Details View
  • This information is for the entrance located at the front of Lancashire Women & Newborn Centre - Area 5 Entrance.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is no hand sanitiser at this entrance.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 184cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 188cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located on the path leading to the Lancashire Women & Newborn Centre Entrance - Area 5.
  • The ramp/slope gradient is slight.
  • The ramp/slope bypasses bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left leading to the Lancashire Women & Newborn Centre - Area 5 Entrance.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 19:00.
• Tuesday 07:30 - 19:00.
• Wednesday 07:30 - 19:00.
• Thursday 07:30 - 19:00.
• Friday 07:30 - 19:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Gynaecology Outpatients). Skip to the next section.

Entrance (Gynaecology Outpatients)

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• Entrance Details View
  • This information is for the entrance located on the level 1 of Area 5.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is no hand sanitiser at this entrance.
  • There are no doors at this entrance.

You are on Reception (Gynaecology Outpatients). Skip to the next section.

Reception (Gynaecology Outpatients)

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• Reception View
  • The reception point is located on the level 1 of Area 5.
  • The reception point is approximately 3m (3yd 10in) from the Gynaecology Outpatients entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • The touch screen is at a suitable height for a wheelchair user.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is bench seating and also a mixture of single seats with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.
• Comments View
  • The waiting room has digital moving pictures on the wall.

You are on Entrance (Gynaecology 1). Skip to the next section.

Entrance (Gynaecology 1)

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• Entrance Details View
  • This information is for the entrance located to the right of the Gynaecology Outpatients reception.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser at a convenient height for wheelchair users.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm.

You are on Reception (Gynaecology 1). Skip to the next section.

Reception (Gynaecology 1)

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• Reception View
  • The reception point is located to the left as you enter.
  • The reception point is approximately 5m (5yd 1ft) from the Gynaecology 1 entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• This venue does not play background music.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are bright.

You are on Waiting Room / Area (Pre-Op Assessment). Skip to the next section.

Waiting Room / Area (Pre-Op Assessment)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the Gynaecology 1 entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 3 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Consultation Room Leading to Examination Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room Leading to Examination Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room leading to Examination Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Changing Room Leading to Examination Room). Skip to the next section.

Consultation / Treatment Room (Changing Room Leading to Examination Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Changing Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Examination Room). Skip to the next section.

Consultation / Treatment Room (Examination Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Examination Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Pre-Op Assessment). Skip to the next section.

Consultation / Treatment Room (Pre-Op Assessment)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Pre-Op Assessment.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Rest Room). Skip to the next section.

Consultation / Treatment Room (Rest Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Rest Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

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• Comments View
  • There is a standard toilet available in this room.
  • There is a single door to enter the standard toilet.
  • The width of the door entrance is 76cm (2ft 5in).
  • The door is light.
  • The door opens towards you (pull).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

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• Comments View
  • The nearest accessible toilet is located to the left of the Lancashire Women & Newborn Centre - Area 5 entrance.

You are on Standard Toilet(s) (Female). Skip to the next section.

Standard Toilet(s) (Female)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you enter the Gynaecology Outpatients Department, next to the Gynaecology 1 entrance.
  • The female toilet(s) is/are approximately 4m (4yd 1ft) from the Gynaecology 1 entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.
  • An ambulant toilet with wall mounted grab rails is not available.
• Comments View
  • Male standard toilets for visitors are located to the left as you enter the Lancashire Women & Newborn Centre - Area 5 entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Lancashire Women and Newborn Centre Area 5 link (new tab) - click here.
• Main Hospital Entrance Area 7 link (new tab) - click here.
• Gynaecology 2 - Gynaecology Outpatients link (new tab) - click here.