You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The hospital is signposted from both the town centre and the motorway. Follow the A682 (Colne Road). The hospital is located on the A6114 (Casterton Avenue). The postcode to use for a sat-nav is BB10 2PQ.
  • All external visitors to the hospital are encouraged to park in the 6 designated 'Pay & Display' car parks around the hospital. Car Park 1 is opposite the Victoria Wing. Car Park 2 is opposite the UCLan building. Car Park 3 is outside the Lancashire Women and Newborn Centre. Car Park 4 is on Casterton Avenue opposite the Fairhurst Building. Car Park 5 is opposite the main Outpatients Department. Car Park 6 is opposite the Main Hospital Entrance Area 7.
• By Bus View
  • There is a bus stop located close to both of the entrances on Casterton Avenue and Briercliffe Road. You can use Travelines online journey planner to start to plan your journey by bus. The Hospital Trust has made a commitment to provide free transport between Burnley General Teaching Hospital and Royal Blackburn Teaching Hospital for patients and visitors. The service operates from 06:15 to 21:30 Monday to Friday. A reduced service will operate on weekends and bank holidays.
• By Train View
  • Burnley Central Station is 1.5 miles away. Brierfield Station is 1.5 miles away. There are good bus connections from both stations with short walking distances.
• Useful Links View
  • Traveline Journey Planner.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from Burnley Central Station on Google Maps.
  • To view the web page described above click here (opens in new tab).
  • East Lancashire Hospitals NHS Trust Transport Service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the Main Hospital Entrance Area 7 reception, the Customer Relations desk at the main outpatients entrance Area 1, and by the entrance to The Fairhurst Building.
• Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the grass areas around the hospital buildings.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff at reception.
• Other languages, documents and interpreters can be requested in advance.
• Additional hospital services link (new tab) - click here.

Collapse all Expand all

• Comments View
  • There is a Customer Relations Team located within the hospital.
  • The Customer Relations Team is located in the corridor, to the right as you enter the Main Hospital Entrance Area 7.
  • The telephone number for the Customer Relations Team is 0800 587 2586.
  • The email address for patient advice, concerns and complaints is [email protected]
  • The email address for general enquiries is [email protected].

You are on Hospital Parking (Main Hospital Entrance Area 7). Skip to the next section.

Hospital Parking (Main Hospital Entrance Area 7)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the Main Hospital Entrance Area 7.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 600cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the Main Hospital Entrance Area 7.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the Main Hospital Entrance Area 7.

You are on Getting To (Muslim Prayer Room). Skip to the next section.

Getting To (Muslim Prayer Room)

• The Muslim Prayer Room is/are located on Level 1 of Area 4.
• Access to the Muslim Prayer Room is via the Lancashire Women & Newborn Centre - Area 5 entrance.
• Enter via the Lancashire Women & Newborn Centre - Area 5 entrance.
  Proceed straight ahead along the corridor through eight sets of double doors.
  Bear right through one set of double doors and the Muslim Prayer Room is on the right.
• There is step free access to the Muslim Prayer Room.
• The Muslim Prayer Room is approximately 94m from the Lancashire Women & Newborn Centre - Area 5 entrance.
• There is a/are manual, double door(s) which may be difficult to open between the Lancashire Women & Newborn Centre - Area 5 entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Lancashire Women & Newborn Centre - Area 5). Skip to the next section.

Outside Access (Lancashire Women & Newborn Centre - Area 5)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of Lancashire Women & Newborn Centre - Area 5 Entrance.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is no hand sanitiser at this entrance.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 184cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 188cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located on the path leading to the Lancashire Women & Newborn Centre Entrance - Area 5.
  • The ramp/slope gradient is slight.
  • The ramp/slope bypasses bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left leading to the Lancashire Women & Newborn Centre - Area 5 Entrance.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Entrance. Skip to the next section.

Entrance

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on level 1 of Area 4.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 77cm.

You are on Room / Area (Prayer Room). Skip to the next section.

Room / Area (Prayer Room)

• There is / are 2 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Prayer Room.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

Collapse all Expand all

• Comments View
  • The first photo with the green carpet shows the female prayer room.
  • The second photo is of the male prayer room.

You are on Female Washroom. Skip to the next section.

Female Washroom

• The female washroom is located to the left of the female prayer room.
• There is no door.
• The width of the entrance is 74cm (2ft 4in).
• There is a shower cubicle with a 12cm step to enter.
• The shower is handheld with twist/turn controls.

You are on Male Washroom. Skip to the next section.

Male Washroom

• The male washroom is located just before the entrance to the male prayer room.
• There is no door.
• The width of the entrance is 80cm (2ft 6in).
• There is a 5cm step to enter the shower.
• The shower is handheld with twist/turn controls.
• Within the washroom there is also a wash basin.
• The height of the wash basin is 80cm (2ft 6in).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

Collapse all Expand all

• Comments View
  • The nearest accessible toilet is located to the left as you enter the hospital via the Lancashire Women & Newborn Centre - Area 5 entrance.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • The nearest Accessible Toilet is located to the left as you enter the hospital via the Lancashire Women & Newborn Centre - Area 5 entrance.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Main Hospital Entrance Area 7 link (new tab) - click here.