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The Valley Restaurant

Clitheroe Community Hospital, Chatburn Road, Clitheroe, Lancashire, BB7 4JX

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at Royal Blackburn Infirmary.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01254 733 716.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are not volunteers available for help and assistance at the hospital.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas in the car park.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact staff at reception.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the right of the Hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main hospital entrance.

Getting To (The Valley Restaurant)

  • The Valley Restaurant is/are located on the ground floor of the hospital.
  • Access to the Valley Restaurant is via the main hospital entrance.
  • Enter via the main hospital entrance and go straight ahead and The Valley Restaurant is located at the bottom of the waiting area.
  • There is step free access to the Valley Restaurant.
  • The Valley Restaurant is approximately 25m from the Main Hospital entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 109cm .
    • There is an intercom.
    • The height of the intercom is 109cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 131cm (4ft 4in).
    • There is a door release button when exiting.
    • The height of the door release button is 120cm (3ft 11in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 113cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 119cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the entrance.
    • The ramp/slope gradient is slight.

Entrance (Restaurant)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the hospitals main reception lobby.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There are no doors at this entrance.
    • The width of the door opening is 246cm.

Opening Times (Restaurant)

  • Monday 09:00 - 10:30.
  • Monday 12:00 - 13:30.
  • Tuesday 09:00 - 10:30.
  • Tuesday 12:00 - 13:30.
  • Wednesday 12:00 - 13:30.
  • Wednesday 09:00 - 10:30.
  • Thursday 12:00 - 13:30.
  • Thursday 09:00 - 10:30.
  • Friday 09:00 - 10:30.
  • Friday 12:00 - 13:30.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Valley Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the ground floor main reception lobby.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is Hot and Cold food and drinks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system.
    • There is not a portable card machine available for payment.
    • Cash Only Till.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are good.
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 72cm.
    • The distance between the floor and the underside of the highest dining table is 90cm.
    • The standard height for the underside of dining tables is 72cm.
    • The surface height of the highest table is 95cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located just inside the X-ray/Ultrasound Department Entrance.

Standard Toilet(s)

  • There are no standard toilets within the hospital, all toilets are set out as accessible Toilets.

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