Skip to main content

Inpatient Integrated Therapy Service

Pendle Community Hospital, Leeds Road, Nelson, Lancashire, BB9 9SZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital (Pendle Community Hospital)

  • By Road View
    • The hospital is located to the North East of Nelson, just off the A56 (Leeds Road) and approximately 1 km from junction 13 of the M65.

      If travelling via the M65, leave the M65 at Junction 13 onto the A682, Scotland Road heading towards Nelson. At the traffic lights in the town centre turn left onto the A56 (Leeds Road) and the hospital is on the left after 180 metres.

      From Burnley, take the A682 Manchester Road from Burnley towards Nelson. At the central traffic lights, turn right and follow the road to the roundabout, then take the 1st turning (left). Turn right at traffic lights into Leeds Road, and the hospital is 180 metres on the left.
    • The Hospital has its own car park at the front of the building. There are Blue Badge Bays available in this car park. There are parking charges which apply in this car park, these charges also apply to Blue Badge permit holders.
  • By Bus View
    • The nearest bus stops are on Leeds Road, approximately 130 metres away. The services that stop at these stops are the number 931, 934, M1 Mainline, M2, Mainline, M3 Mainline and M4 Mainline.
    • There is not an onsite bus stop.
  • By Train View
    • The nearest train station is Nelson station which is approximately 0.6 km from the Hospital.
      There are bus services which run from the station.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located Royal Blackburn Hospital.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the front desk on the right as you enter the main hospital entrance. There are also volunteers in the Friends of Pendle Community Hospital coffee shop.
  • Documents are available in an alternative format and can be provided to include: large print on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located within the hospital grounds.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 260cm (7ft 10in x 8ft 6in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main hospital entrance.

Getting To (Inpatient Integrated Therapy Service)

  • Inpatient Integrated Therapy Service is/are located on the ground floor of the Pendle Community Hospital.
  • As this is an Inpatient Service, patients are brought down from the wards by staff and taken to the Inpatient Integrated Therapy Service Department.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 144cm .
    • There is an intercom.
    • The height of the intercom is 137cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 138cm (4ft 6in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 94cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 102cm.
  • Comments View
    • The intercom is only used to access the out of hours emergency doctor.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are Ground and First Floor.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located on the left as you enter via the main hospital entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 25m (27yd 1ft) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground and First Floor.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm.
  • The dimensions of the lift are 160cm x 240cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the Pendle Community Hospital.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 134cm (4ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.

Inside Access

  • There is level access once inside.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.

Therapy Kitchen

  • There is an entrance door into the kitchen which opens inwards, is heavy and 84 cm wide.
  • Within the kitchen there are worksurfaces at 93 and 82 cm high.
  • There is also a free standing cooker and fridge freezer.
  • The flooring is vinyl with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The lighting levels are good and there is no background music.
  • There are two chairs with arms and a kitchen table height 66cm
  • The Therapy Kitchen Is 8m from the Inpatient Integrated Therapy Service entrance.

Washroom (Assessment Washroom)

  • Washroom Details View
    • The washroom surveyed has a bath, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the unit.
    • The washroom surveyed is located within the Inpatient Integrated Therapy Service Department.
    • The washroom surveyed is approximately 8m from the Inpatient Integrated Therapy Service entrance.
    • There is step free access to the washroom surveyed once inside the unit.
    • This washroom is shared.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 80cm (2ft 7in).
    • The dimensions of the washroom are 300cm x 277cm (9ft 10in x 9ft 1in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 86cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 126cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 130cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm.
    • There is a flush, however it is not on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 100cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 48cm (1ft 7in).
    • The bath is not height adjustable.
    • The bath tap type is twist/turn. It is not a mixer tap.
    • There is not a shower over/for the bath.
    • There are wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The colour contrast between the bath wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are medium.
  • Comments View
    • This is an assessment bathroom and equipment is moved out of the room when in use.

Related Access Guides