You are on Getting To The Hospital (Pendle Community Hospital). Skip to the next section.

Getting To The Hospital (Pendle Community Hospital)

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• By Road View
  • The hospital is located to the North East of Nelson, just off the A56 (Leeds Road) and approximately 1 km from junction 13 of the M65.
    
    If travelling via the M65, leave the M65 at Junction 13 onto the A682, Scotland Road heading towards Nelson. At the traffic lights in the town centre turn left onto the A56 (Leeds Road) and the hospital is on the left after 180 metres.
    
    From Burnley, take the A682 Manchester Road from Burnley towards Nelson. At the central traffic lights, turn right and follow the road to the roundabout, then take the 1st turning (left). Turn right at traffic lights into Leeds Road, and the hospital is 180 metres on the left.
  • The Hospital has its own car park at the front of the building. There are Blue Badge Bays available in this car park. There are parking charges which apply in this car park, these charges also apply to Blue Badge permit holders.
• By Bus View
  • The nearest bus stops are on Leeds Road, approximately 130 metres away. The services that stop at these stops are the number 931, 934, M1 Mainline, M2, Mainline, M3 Mainline and M4 Mainline.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Nelson station which is approximately 0.6 km from the Hospital.
    There are bus services which run from the station.
• Useful Links View
  • Bus route information for Nelson.
  • To view the web page described above click here (opens in new tab).
  • Google map link of Pendle Community Hospital's location.
  • To view the web page described above click here (opens in new tab).
  • Trainline information for trains to and from Nelson.
  • To view the web page described above click here (opens in new tab).
  • Nelson Train station website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located Royal Blackburn Hospital.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the front desk on the right as you enter the main hospital entrance. There are also volunteers in the Friends of Pendle Community Hospital coffee shop.
• Documents are available in an alternative format and can be provided to include: large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located within the hospital grounds.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 260cm (7ft 10in x 8ft 6in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main hospital entrance.

You are on Getting To (Marsden Ward). Skip to the next section.

Getting To (Marsden Ward)

• Marsden Ward is/are located on the 1st Floor of the Pendle Community Hospital.
• Access to Marsden Ward is via the main hospital entrance.
• Enter via the main hospital entrance and turn left towards the lifts, take the lift to the first floor. On exiting the lift turn right, continue along the corridor and the entrance to Marsden Ward is on the left.
• There is step free access, via lift, to Marsden Ward.
• Marsden Ward is approximately 20m from the lift.
• There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 144cm .
  • There is an intercom.
  • The height of the intercom is 137cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 138cm (4ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 94cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 102cm.
• Comments View
  • The intercom is only used to access the out of hours emergency doctor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Ground and First Floor.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left as you enter via the main hospital entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground and First Floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 160cm x 240cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Ward (Marsden Ward). Skip to the next section.

Ward (Marsden Ward)

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• Ward Information View
  • This is a/an Stroke Rehabilitation ward.
  • This is a shared ward.
  • There is/are 5 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 24 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 134cm (4ft 5in).
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is no clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 104cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the first floor corridor.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor near to the main hospital entrance.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 10:00 to 20:00.
  • The visiting times are the same for each day.
  • Protected meal times are between 12:00 to 13:00 and 16:00 17:00.

You are on Consultation / Treatment Room (Therapy Room). Skip to the next section.

Consultation / Treatment Room (Therapy Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Therapy Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Day Room / Lounge Area (Day Room). Skip to the next section.

Day Room / Lounge Area (Day Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 6m from the from the ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 77cm (2ft 6in).
• The distance between the floor and the highest table is 77cm (2ft 6in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

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• Comments View
  • The Day Room also doubles as a patient dining room.

You are on Room / Area (Quiet Room). Skip to the next section.

Room / Area (Quiet Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Room.
• The room / area is approximately 32m from the from the Ward entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located on the ward corridor.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is interchangeable between male and female.
  • There is pictorial and no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The dimensions of the washroom are 190cm x 328cm (6ft 3in x 10ft 9in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 174cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 127cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 130cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 114cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The female and male toilets are located throughout the ward.
  • There is step-free access into the toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 74cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.
  • There are 5 toilets of this type.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Pendle Community Hospital link (new tab) - click here.