You are on Getting To The Hospital (Pendle Community Hospital). Skip to the next section.

Getting To The Hospital (Pendle Community Hospital)

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• By Road View
  • The hospital is located to the North East of Nelson, just off the A56 (Leeds Road) and approximately 1 km from junction 13 of the M65.
    
    If travelling via the M65, leave the M65 at Junction 13 onto the A682, Scotland Road heading towards Nelson. At the traffic lights in the town centre turn left onto the A56 (Leeds Road) and the hospital is on the left after 180 metres.
    
    From Burnley, take the A682 Manchester Road from Burnley towards Nelson. At the central traffic lights, turn right and follow the road to the roundabout, then take the 1st turning (left). Turn right at traffic lights into Leeds Road, and the hospital is 180 metres on the left.
  • The Hospital has its own car park at the front of the building. There are Blue Badge Bays available in this car park. There are parking charges which apply in this car park, these charges also apply to Blue Badge permit holders.
• By Bus View
  • The nearest bus stops are on Leeds Road, approximately 130 metres away. The services that stop at these stops are the number 931, 934, M1 Mainline, M2, Mainline, M3 Mainline and M4 Mainline.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Nelson station which is approximately 0.6 km from the Hospital.
    There are bus services which run from the station.
• Useful Links View
  • Bus route information for Nelson.
  • To view the web page described above click here (opens in new tab).
  • Google map link of Pendle Community Hospital's location.
  • To view the web page described above click here (opens in new tab).
  • Trainline information for trains to and from Nelson.
  • To view the web page described above click here (opens in new tab).
  • Nelson Train station website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located Royal Blackburn Hospital.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the front desk on the right as you enter the main hospital entrance. There are also volunteers in the Friends of Pendle Community Hospital coffee shop.
• Documents are available in an alternative format and can be provided to include: large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located within the hospital grounds.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 260cm (7ft 10in x 8ft 6in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main hospital entrance.

You are on Getting To (Outpatients Department). Skip to the next section.

Getting To (Outpatients Department)

• Outpatients Department is/are located on the ground floor of the Pendle Community Hospital.
• Access to Outpatients Department is via the main hospital entrance.
• Enter via the main hospital entrance turn right to the Main Hospital and Outpatients Reception desk. The entrance to the Outpatients Department is just to the right of the Main Hospital and Outpatients Reception desk.
• There is step free access to Outpatients Department.
• Outpatients Department is approximately 9m from the main hospital entrance.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 144cm .
  • There is an intercom.
  • The height of the intercom is 137cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 138cm (4ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 94cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 102cm.
• Comments View
  • The intercom is only used to access the out of hours emergency doctor.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 18:00.
• Tuesday 09:00 - 18:00.
• Wednesday 09:00 - 14:00.
• Thursday 08:30 - 18:00.
• Friday 09:00 - 13:30.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Outpatients). Skip to the next section.

Department / Service (Outpatients)

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• Department / Service Access View
  • Outpatients is located on the ground floor of the Pendle Community Hospital, to the right as you enter the main hospital entrance.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are medium.
• Department / Service Facilities View
  • This department/service has; ambulant toilet facilities for everyone, treatment rooms, a sub waiting area, a main reception, a waiting room/area, standard toilet facilities and consultation rooms.
  • There are 15 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the ground floor near to the main entrance.
  • There are standard toilet facilities within this department/service.

You are on Reception (Nurses Station). Skip to the next section.

Reception (Nurses Station)

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• Reception View
  • The reception point is located directly ahead as you enter the Outpatients Department.
  • The reception point is approximately 2m (2yd 7in) from the Outpatients Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Sub waiting area). Skip to the next section.

Waiting Room / Area (Sub waiting area)

• There is a waiting room / area.
• The waiting room / area is approximately 24m from the Outpatients Department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• All chairs have armrests.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consulting Room). Skip to the next section.

Consultation / Treatment Room (Consulting Room)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Examination Room). Skip to the next section.

Consultation / Treatment Room (Examination Room)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Examination Room 1A.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 74cm (2ft 5in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consulting/Examination Room). Skip to the next section.

Consultation / Treatment Room (Consulting/Examination Room)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting/Examination Room 4A.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Defibrillator Station). Skip to the next section.

Consultation / Treatment Room (Defibrillator Station)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Defibrillator Station.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (ECG Room). Skip to the next section.

Consultation / Treatment Room (ECG Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ECG Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Bronchoscopy Room). Skip to the next section.

Consultation / Treatment Room (Bronchoscopy Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bronchoscopy Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor near to the main hospital entrance.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The shared toilet is located in the main waiting room.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the Outpatients Department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Pendle Community Hospital link (new tab) - click here.