You are on Getting To The Hospital (Pendle Community Hospital). Skip to the next section.

Getting To The Hospital (Pendle Community Hospital)

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• By Road View
  • The hospital is located to the North East of Nelson, just off the A56 (Leeds Road) and approximately 1 km from junction 13 of the M65.
    
    If travelling via the M65, leave the M65 at Junction 13 onto the A682, Scotland Road heading towards Nelson. At the traffic lights in the town centre turn left onto the A56 (Leeds Road) and the hospital is on the left after 180 metres.
    
    From Burnley, take the A682 Manchester Road from Burnley towards Nelson. At the central traffic lights, turn right and follow the road to the roundabout, then take the 1st turning (left). Turn right at traffic lights into Leeds Road, and the hospital is 180 metres on the left.
  • The Hospital has its own car park at the front of the building. There are Blue Badge Bays available in this car park. There are parking charges which apply in this car park, these charges also apply to Blue Badge permit holders.
• By Bus View
  • The nearest bus stops are on Leeds Road, approximately 130 metres away. The services that stop at these stops are the number 931, 934, M1 Mainline, M2, Mainline, M3 Mainline and M4 Mainline.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Nelson station which is approximately 0.6 km from the Hospital.
    There are bus services which run from the station.
• Useful Links View
  • Bus route information for Nelson.
  • To view the web page described above click here (opens in new tab).
  • Google map link of Pendle Community Hospital's location.
  • To view the web page described above click here (opens in new tab).
  • Trainline information for trains to and from Nelson.
  • To view the web page described above click here (opens in new tab).
  • Nelson Train station website.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located Royal Blackburn Hospital.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the front desk on the right as you enter the main hospital entrance. There are also volunteers in the Friends of Pendle Community Hospital coffee shop.
• Documents are available in an alternative format and can be provided to include: large print on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located within the hospital grounds.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 260cm (7ft 10in x 8ft 6in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main hospital entrance.

You are on Getting To (Physiotherapy Department). Skip to the next section.

Getting To (Physiotherapy Department)

• Physiotherapy Department is/are located on the ground floor of the Pendle Community Hospital.
• Access to Physiotherapy Department is via the main hospital entrance.
• Enter via the main hospital entrance and turn left. Continue along the corridor, past the lifts on your right. The entrance to the Physiotherapy Department is on the right.
• There is step free access to Physiotherapy Department.
• Physiotherapy Department is approximately 40m from the main hospital entrance.
• There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 144cm .
  • There is an intercom.
  • The height of the intercom is 137cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 138cm (4ft 6in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 94cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 102cm.
• Comments View
  • The intercom is only used to access the out of hours emergency doctor.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:15 - 12:30.
• Monday 13:00 - 16:30.
• Tuesday 08:15 - 12:30.
• Tuesday 13:00 - 16:30.
• Wednesday 08:15 - 12:30.
• Wednesday 13:00 - 19:30.
• Thursday 08:15 - 16:30.
• Friday 08:15 - 12:30.
• Friday 13:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Physiotherapy Department). Skip to the next section.

Reception (Physiotherapy Department)

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• Reception View
  • The reception point is located on the right as you enter the Physiotherapy Department.
  • The reception point is approximately 4m (4yd 1ft) from the Physiotherapy entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Department / Service (Physiotherapy). Skip to the next section.

Department / Service (Physiotherapy)

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• Department / Service Access View
  • Physiotherapy is located on the ground floor of the Pendle Community Hospital.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are medium.
• Department / Service Facilities View
  • This department/service has; ambulant toilet facilities for everyone, treatment rooms, a main reception, a sub waiting area, a waiting room/area and standard toilet facilities.
  • There are 3 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the ground floor near to the main hospital entrance.
  • There are standard toilet facilities within this department/service.

You are on Waiting Room / Area (Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 22m from the Physiotherapy entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• Some tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Physiotherapy Outpatient Treatment Area). Skip to the next section.

Consultation / Treatment Room (Physiotherapy Outpatient Treatment Area)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Physiotherapy Outpatient Treatment Area.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are heavy.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Physiotherapy Gym). Skip to the next section.

Consultation / Treatment Room (Physiotherapy Gym)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Physiotherapy Gym.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

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• Comments View
  • The Physiotherapy Gym is also used by patients from the Pulmonary Lung Service.

You are on Standard Changing Cubicle / Room (Male Changing Room). Skip to the next section.

Standard Changing Cubicle / Room (Male Changing Room)

• The changing cubicle/room is located on the Physiotherapy corridor.
• The changing cubicle/room is 32m from the waiting room/area.
• The changing cubicle/room is 10m from the sub waiting room/area.
• There is step-free access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 84cm.
• The type of flooring in the room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There is also an ambulant toilet and wheel in shower in the changing room.
• There is a/are coat hook(s) available.
• There is a/are coat hook(s) 154cm from the floor.
• There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
• The lighting levels are good.
• There are similar facilities in the female changing room which is next door to the male changing room.

You are on Washroom (Male Changing Shower Room). Skip to the next section.

Washroom (Male Changing Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the area.
  • The washroom surveyed is located in the male changing room.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is male.
  • The width of the door opening is 78cm (2ft 7in).
  • The dimensions of the washroom are 117cm x 240cm (3ft 10in x 7ft 10in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 155cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is not a wash basin.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor near to the main hospital entrance.

You are on Standard Toilet(s) (Male Changing Room). Skip to the next section.

Standard Toilet(s) (Male Changing Room)

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• Toilet Facilities View
  • The male toilet is located in the Male changing room.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 2m from the male changing room entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 74cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Standard Toilet(s) (Corridor). Skip to the next section.

Standard Toilet(s) (Corridor)

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• Toilet Facilities View
  • The male toilet is located on the Physiotherapy corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Physiotherapy entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 74cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The female toilet is located on the Physiotherapy corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the Physiotherapy entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 74cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Pendle Community Hospital link (new tab) - click here.