You are on Getting To The Hospital (Royal Blackburn Hospital). Skip to the next section.

Getting To The Hospital (Royal Blackburn Hospital)

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• By Road View
  • The Royal Blackburn Hospital is located on Haslingden Road.
    Use the postcode BB2 3HH if using a sat-nav device.
    From Blackburn Bus Station continue along Salford, heading away from the town centre.
    When passing the traffic lights veer right and head along Cicely Lane until you reach the T-junction (Higher Audley Street/A6078).
    Turn right onto Higher Audley Street/A6078 and continue until the next junction.
    Turn left onto Bennington Street where the Hospital is signposted.
    Follow Bennington Street until the T junction for Haslingden Road.
    Turn left onto Haslingden Road and the Hospital is located on the left.
  • A designated disabled parking area is available at the main hospital reception, next to Visitor Car Park O.
    The main visitors car park is Car Park N, opposite the main hospital entrance. Limited places are also available at Car Park J.
    Entry to Car Park J for external visitors can only be accessed by credit or debit card. On entry, insert a credit or debit card into the barrier reader. The card will be read, the entry date and time recorded, the card will then be returned. When the card has been removed the entry barrier will be raised to allow access.
    On exit, please insert the same card into the barrier reader. The card will be read, the exit date and time recorded, and the cost calculated and receipt produced. When the card has been removed the barrier will be raised to exit.
    
    Please note - Car Park J cannot be accessed via the M65.
• By Bus View
  • There is a bus stop located close to the main entrance.
    You can use Metro's online journey planner to start to plan your journey by bus.
    The Hospital Trust has made a commitment to provide free transport services between Burnley General Hospital and the Royal Blackburn Hospital for patients and visitors.
    The service is now operational, running from 06:15 to 21:30 (the last bus) Monday to Friday. A reduced service will operate on weekends and bank holidays.
  • There is not an onsite bus stop.
• By Train View
  • The nearest rail station is Blackburn, 1.2 miles away.
    To view the route please use the google map link below.
• Useful Links View
  • Traveline Journey Planner.
  • To view the web page described above click here (opens in new tab).
  • Blackburn and Darwen Council Bus Services.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • East Lancashire Hospitals NHS Trust Transport Service.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the Customer Relations desk at the main hospital reception.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.
• Other languages, documents and interpreters can be requested in advance.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • There is a Customer Relations Team located within the hospital.
  • The Customer Relations Team is located at the main hospital reception desk.
  • The telephone number for the Customer Relations Team is 0800 587 2586.
  • The email address for patient advice, concerns and complaints is [email protected]
  • The email address for general enquiries is [email protected].

You are on Hospital Parking (Main Visitor Parking). Skip to the next section.

Hospital Parking (Main Visitor Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the right of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park and at the payment machines in the hospital building.
  • Payment machines are located outside the main hospital entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • There is a time limit of 10 minutes at the drop off point outside the main hospital entrance.

You are on Hospital Parking (Main Accessible Parking). Skip to the next section.

Hospital Parking (Main Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located to the right of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the main hospital entrance.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
• Comments View
  • If the accessible car park is full Blue Badge holders can park in the main visitor car park or Old Bank Lane car park.

You are on Hospital Parking (Day Surgery/Dialysis Unit Accessible Parking). Skip to the next section.

Hospital Parking (Day Surgery/Dialysis Unit Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located outside the Dialysis Unit building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 520cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the entrances to the Day Surgery and Dialysis Unit.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 30 minutes only.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the level 2 entrance.
• Comments View
  • This car park cannot be accessed via the main entrance. Access to this car park is from Haslingden Road, opposite KFC.
  • Parking for the Dialysis unit is still free.

You are on Getting To (The Grane Restaurant). Skip to the next section.

Getting To (The Grane Restaurant)

• The Grane Restaurant is/are located at the rear of level 2.
• Access to The Grane Restaurant is via the level 2 entrance.
• Enter via the level 2 entrance. Bear right and proceed through 3 sets of double doors and The Grane Restaurant is located on the right.
• There is step free access to The Grane Restaurant.
• The Grane Restaurant is approximately 38m from the level 2 entrance.
• There is a/are manual, heavy, double door(s) between the level 2 entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Level 2 Entrance). Skip to the next section.

Outside Access (Level 2 Entrance)

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• Entrance Details View
  • This information is for the entrance located next to the Trust Headquarters.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • Please note that this entrance is only open 08:00 till 20:30.
  • There are numerous face mask and Covid sanitiser stations at this entrance. These are free-standing and their height is 140cm for the sanitising gel and 124cm for the face mask dispensers.

You are on Opening Times (The Grane Restaurant). Skip to the next section.

Opening Times (The Grane Restaurant)

• Monday 08:00 - 10:30.
• Monday 11:30 - 22:00.
• Tuesday 08:00 - 10:30.
• Tuesday 11:30 - 22:00.
• Wednesday 08:00 - 10:30.
• Wednesday 11:30 - 22:00.
• Thursday 08:00 - 10:30.
• Thursday 11:30 - 22:00.
• Friday 08:00 - 10:30.
• Friday 11:30 - 22:00.
• Saturday 08:00 - 10:30.
• Saturday 11:30 - 22:00.
• Sunday 08:00 - 10:30.
• Sunday 11:30 - 22:00.

You are on Entrance (The Grane Restaurant). Skip to the next section.

Entrance (The Grane Restaurant)

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• Entrance Details View
  • This information is for the entrance located at the rear of the level 2 corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 153cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are light.
  • The width of the door opening is 77cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is carpet and vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the restaurant entrance.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• The standard height for tables is 73cm.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are not available.
• There is ample room for a wheelchair user to manoeuvre.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Entrance (to Toilets). Skip to the next section.

Entrance (to Toilets)

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• Entrance Details View
  • This information is for the entrance located just before the entrance to the restaurant.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm.
• Comments View
  • This gives access to a short corridor that has the accessible toilet at one end and the standard toilet at the other.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the left end of the toilet corridor.
  • This accessible toilet is approximately 6m (6yd 1ft) from the restaurant entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door is easy to open.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 144cm x 184cm (4ft 9in x 6ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 84cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the right end of the toilet corridor.
  • The shared toilet(s) is/are approximately 6m (6yd 1ft) from the restaurant entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels in the shared toilets are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Royal Blackburn Hospital Main Building Guide link (new tab) - click here.