Access Guide
Getting To The Hospital (Royal Blackburn Hospital)
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By Road
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- The Royal Blackburn Hospital is located on Haslingden Road.
Use the postcode BB2 3HH if using a sat-nav device.
From Blackburn Bus Station continue along Salford, heading away from the town centre.
When passing the traffic lights veer right and head along Cicely Lane until you reach the T-junction (Higher Audley Street/A6078).
Turn right onto Higher Audley Street/A6078 and continue until the next junction.
Turn left onto Bennington Street where the Hospital is signposted.
Follow Bennington Street until the T junction for Haslingden Road.
Turn left onto Haslingden Road and the Hospital is located on the left. - A designated disabled parking area is available at the main hospital reception, next to Visitor Car Park O.
The main visitors car park is Car Park N, opposite the main hospital entrance. Limited places are also available at Car Park J.
Entry to Car Park J for external visitors can only be accessed by credit or debit card. On entry, insert a credit or debit card into the barrier reader. The card will be read, the entry date and time recorded, the card will then be returned. When the card has been removed the entry barrier will be raised to allow access.
On exit, please insert the same card into the barrier reader. The card will be read, the exit date and time recorded, and the cost calculated and receipt produced. When the card has been removed the barrier will be raised to exit.
Please note - Car Park J cannot be accessed via the M65.
- The Royal Blackburn Hospital is located on Haslingden Road.
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By Bus
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- There is a bus stop located close to the main entrance.
You can use Metro's online journey planner to start to plan your journey by bus.
The Hospital Trust has made a commitment to provide free transport services between Burnley General Hospital and the Royal Blackburn Hospital for patients and visitors.
The service is now operational, running from 06:15 to 21:30 (the last bus) Monday to Friday. A reduced service will operate on weekends and bank holidays. - There is not an onsite bus stop.
- There is a bus stop located close to the main entrance.
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By Train
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- The nearest rail station is Blackburn, 1.2 miles away.
To view the route please use the google map link below.
- The nearest rail station is Blackburn, 1.2 miles away.
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Useful Links
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- Traveline Journey Planner.
- To view the web page described above click here (opens in new tab).
- Blackburn and Darwen Council Bus Services.
- To view the web page described above click here (opens in new tab).
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- East Lancashire Hospitals NHS Trust Transport Service.
- To view the web page described above click here (opens in new tab).
Outside Access (Level 2 Entrance)
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Entrance Details
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- This information is for the entrance located next to the Trust Headquarters.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- Please note that this entrance is only open 08:00 till 20:30.
- There are numerous face mask and Covid sanitiser stations at this entrance. These are free-standing and their height is 140cm for the sanitising gel and 124cm for the face mask dispensers.
Getting Help and Assistance
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the Customer Relations desk at the main hospital reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
- Other languages, documents and interpreters can be requested in advance.
- Additional hospital services link (new tab) - click here.
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Comments
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- There is a Customer Relations Team located within the hospital.
- The Customer Relations Team is located at the main hospital reception desk.
- The telephone number for the Customer Relations Team is 0800 587 2586.
- The email address for patient advice, concerns and complaints is [email protected]
- The email address for general enquiries is [email protected].
Hospital Parking (Main Visitor Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the right of the main hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park and at the payment machines in the hospital building.
- Parking is free for Blue Badge holders.
- Payment machines are located outside the main hospital entrance.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
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Comments
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- There is a time limit of 10 minutes at the drop off point outside the main hospital entrance.
Hospital Parking (Main Accessible Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the right of the main hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 70m (76yd 1ft) from the main hospital entrance.
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Comments
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- If the accessible car park is full Blue Badge holders can park in the main visitor car park or Old Bank Lane car park.
Hospital Parking (Day Surgery/Dialysis Unit Accessible Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the Dialysis Unit building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 520cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the entrances to the Day Surgery and Dialysis Unit.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 30 minutes only.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the level 2 entrance.
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Comments
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- This car park cannot be accessed via the main entrance. Access to this car park is from Haslingden Road, opposite KFC.
- Parking for the Dialysis unit is still free.
Getting To (Ward B4)
- Ward B4 is/are located on level 2.
- Access to Ward B4 is via the level 2 entrance.
- Enter via the level 2 entrance, bear left and proceed through 1 set of double doors. Take the left corridor and continue through another set of double doors and Ward B4 is located on the right.
- There is step free access to Ward B4.
- Ward B4 is approximately 27m from the level 2 entrance.
- There is a/are manual, heavy, double door(s) between the level 2 entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance (Main Ward Entrance)
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Entrance Details
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- This information is for the entrance located on the level 2 corridor.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The hand sanitiser is not in a suitable position for wheelchair users.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 170cm.
Opening Times (Visiting Hours)
- Monday 14:00 - 16:00.
- Monday 18:30 - 19:30.
- Tuesday 14:00 - 16:00.
- Tuesday 18:30 - 19:30.
- Wednesday 14:00 - 16:00.
- Wednesday 18:30 - 19:30.
- Thursday 18:30 - 19:30.
- Thursday 14:00 - 16:00.
- Friday 14:00 - 16:00.
- Friday 18:30 - 19:30.
- Saturday 18:30 - 19:30.
- Saturday 14:00 - 16:00.
- Sunday 14:00 - 16:00.
- Sunday 18:30 - 19:30.
Ward
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Ward Information
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- This is a/an elderly medical ward.
- This is a shared ward.
- There is/are 3 bay(s) available.
- There is/are 2 side room(s) available.
- There is/are 24 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 83cm (2ft 9in).
- The hand sanitiser is not in a suitable position for wheelchair users.
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are bright.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 105cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located at the end of the level 2 corridor.
- There are standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located at the end of the level 2 corridor.
Washroom (Bay 2)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is a female washroom.
- The washroom is not for the sole use of disabled people.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are light to open.
- The width of the door opening is 86cm (2ft 10in).
- The dimensions of the washroom are 235cm x 207cm (7ft 9in x 6ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 142cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 83cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 132cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 136cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom does not have a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 168cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 110cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
- The shower area is accessed via an easy slope.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is fair.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is fair.
- Lighting levels are medium.
Washroom (Ward Bathroom)
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Washroom Details
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- The washroom surveyed has a bath, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- The washroom is not for the sole use of disabled people.
- There is pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 74cm (2ft 5in).
- The dimensions of the washroom are 306cm x 333cm (10ft x 10ft 11in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 117cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 84cm.
- As you face the wash basin the wall-mounted grab rails are on the left.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 133cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 133cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 244cm.
- There is a flush, however it is not on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 93cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is not a wheel in shower.
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Bath Details
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- The height of the side of the bath from floor level is 76cm (2ft 6in).
- The bath is not height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are bright.
Washroom (Ward Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- The washroom is not for the sole use of disabled people.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a sliding bolt.
- The door(s) is/are light to open.
- The width of the door opening is 82cm (2ft 8in).
- The dimensions of the washroom are 190cm x 230cm (6ft 3in x 7ft 7in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 150cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 84cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 136cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The height of the towel dispenser is 136cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 170cm.
- There is a flush on the transfer side.
- There is no dropdown rail.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 105cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
- The shower area is accessed via an easy slope.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- Lighting levels are bright.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is light.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The dimensions of the accessible toilet are 181cm x 225cm (5ft 11in x 7ft 5in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 100cm (3ft 3in).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 122cm (4ft).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 88cm (2ft 11in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Royal Blackburn Hospital Main Building Guide link (new tab) - click here.