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Luton Treatment Centre - Children and Adult's Community Health Services

Vestry Close, Luton, Bedfordshire, LU1 1AR

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Access Guide

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Overview (Luton Treatment Centre)

Toilet and Changing Facilities (Luton Treatment Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the corridor on the left side of the centre.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located at the front of the corridor on the left side of the centre.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located along the corridor on the left side of the centre, within the toilet with adaptations.

Parking (Luton Treatment Centre)

  • Car Park View
    • The car park is located at the rear of the treatment centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 10m from the rear entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the centre.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a buzzer at a height of 128cm.
  • The height of the hand sanitiser is 130cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 108cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 97cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear Entrance)

  • This entrance is located at the rear of the centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is an intercom at a height of 96cm.
  • The height of the hand sanitiser is 127cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 98cm.
  • There is step-free level access as you enter.

Reception (Luton Treatment Centre Reception)

  • The reception is located at the front of the treatment centre.
  • The distance from the main entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has windows and glazed screens.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Some seating is fixed.

Getting Around (Luton Treatment Centre)

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open and narrow walkways.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Room 7 - Respiratory Clinic)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 7 - Respiratory Clinic.
  • The room is located at the end of the corridor at the rear of the treatment centre.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 178cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Room 8 - Chest Clinic)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Room 8 - Chest Clinic.
  • The room is located at the end of the corridor at the rear of the treatment centre.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Minor Operations)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Minor Operations.
  • The room is located at the end of the corridor on the left side of the treatment centre.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 128cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The key card reader and exit button are both 124cm high.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the corridor on the left side of the treatment centre.
    • The most accessible route to the toilet has manual doors, narrow walkways and step-free level access.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 205cm (width) x 176cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 139cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 99cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There is one coat hook.
    • The coat hook is 161cm from the floor.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.