Access Guide
Getting Here (Mill Close - Squirrels)
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By Road
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- The Respite is approximately 1.4 miles from A140 via B1145 Henry Page Road, Cawston Road, St Michaels Avenue, Mill Lane and Mill Close.
- There is standard parking available at the Respite.
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By Bus
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- There is a bus stop approximately 644 metres away on Cawston Road with direct links to Dereham, North Elmham, Broom Green, Guist, Foulsham, Bintree, Foxely, Bawdeswell, Sparham, Reepham, Cawston, Aylsham, Buxton, Horsehead, Coltishall and Wroxham.
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By Train
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- The nearest station is North Walsham, approximately 8.8 miles away with direct links to Sheringham and Norwich.
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Useful Links
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- See link below for more information on bus tickets and prices.
- To view the web page described above click here (opens in new tab).
- See link below for more information on train tickets and prices.
- To view the web page described above click here (opens in new tab).
- See link below for more information on North Walsham train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Mill Close - Squirrels)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters cannot be provided on request.
- Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Venue Parking (Mill Close - Squirrels)
- The venue does have a dedicated car park.
- The car park is located in front of the respite.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- There is not a/are not Blue Badge parking bay(s) available.
- There is not a designated drop-off point.
- There are not parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 13m (14yd 8in) from the Mill Close (Squirrels) entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 117cm (3ft 10in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- A key card is required to enter and exit via this entrance.
- The height of the key card reader to enter is 120cm.
- The height of the key card reader to exit is 116cm.
Getting Around (Mill Close - Squirrels)
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Access
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- There is step free access throughout the building.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in walkways and corridors is carpet and vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in some corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in the majority of corridors.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- There is a sensory room located off the main corridor.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Day Room / Lounge Area (Day Room)
- There is a day room/lounge area.
- The day room/lounge area is approximately 7m from the main entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There are sofas and also a mixture of single seats with and without armrests.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- The distance between the floor and the lowest table is 59cm (1ft 11in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
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- There is an adjustable table available.
Room (Accessible Accommodation)
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General Information
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- There are 4 rooms in total.
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Accessible Rooms
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- There are not accessible ensuite facilities.
- There is / are 0 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 5m (5yd 1ft) from the main entrance.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building.
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Accessible Room
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- The room number or room name viewed was Room 1.
- The width of the door is 85cm (2ft 9in).
- The height of the bed is 48cm (1ft 7in).
- The measurement between the bed base and floor is 21cm (8in).
- Light switches are within 120cm from floor level.
- There is not a functional emergency alarm in the room.
- No emergency alarm is fitted in the room.
- An adjoining room is not available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is not a wheel in shower.
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Signage, colour contrast and lighting in accessible rooms
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- The visual contrast between the walls and floor is medium.
- The visual contrast between the internal hotel room door and wall is high.
- Lighting levels are moderate to good.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The other available auxiliary aid(s) is(are) ceiling tracking hoists.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 0.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Comments
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- There are coat hooks available.
- The height of the coat hooks ranges from 182cm-192cm.
Consultation / Treatment Room (Sensory Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Sensory Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by hook.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
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- There is an assortment of sensory equipment available.
- The sensory equipment consists of an interactive bubble tube, projectors, sound and light floor, a mirrored area, foam mats, toy instruments, assorted textile toys, fibre optic lights, problem solving games and stuffed toys.
- There is an assortment of sensory equipment available.
Washroom (Bathroom)
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Washroom Details
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- The washroom surveyed has a height adjustable bath and a wash basin.
- There is/are 1 washroom(s) of this type in the building.
- The washroom surveyed is located off the main corridor, next to the accessible toilet.
- The washroom surveyed is approximately 8m from the main entrance.
- There is step free access to the washroom surveyed once inside the building.
- This washroom is shared.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are light to open.
- The width of the door opening is 85cm (2ft 9in).
- The dimensions of the washroom are 370cm x 404cm (12ft 2in x 13ft 3in).
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There are coat hooks at 179cm and 187cm from the floor.
- There is not a mirror.
- There is a wash basin.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 88cm.
- There is a towel dispenser.
- The height of the towel dispenser is 139cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are pedal bin and clinical waste disposal units.
- The washroom has a non-slip floor.
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Bath Details
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- There is a bath.
- The height of the side of the bath from floor level is 64cm (2ft 1in).
- The bath is height adjustable.
- The bath tap type is push button. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The visual contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the washroom floor and walls is medium.
- Lighting levels are moderate to good.
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Comments
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- There is a sliding door from the washroom, leading into the accessible toilet.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located off the main corridor.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The visual contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 170cm x 185cm (5ft 7in x 6ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- The transfer space is obstructed by storage items.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is not a/are not wall-mounted grab rail(s) available.
- The visual contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a wall which acts as a backrest.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 133cm (4ft 4in).
- The visual contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located off the main corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 77cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
