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Changing Place

Ipswich Hospital, Heath Road, Ipswich, Suffolk, IP4 5PD

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the South Zone.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
  • To view the Changing Places Accessibility Guide please click here.

Hospital Parking (South Wards Entrance - Blue Badge Parking and Drop-off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located immediately outside the South Wards Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 490cm (9ft 10in x 16ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located just outside the South Wards Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are level changes with no dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 48m (52yd 1ft) from the South Wards Entrance.
  • Comments View
    • The dropped kerb and pavement between the main strip of Blue Badge parking bays and the entrance is obstructed.
    • This means wheelchair users have to negotiate traffic.
    • There are 2 parking bays next to a charging point for electric vehicles which are also marked as drop-off bays.

Getting To (The Changing Place)

  • The Changing Place is/are located on the ground floor of the Central Zone.
  • Access to the Changing Place is via the Physiotherapy/Out of Hours Entrance - 5.
  • Enter via the Physiotherapy/Out of Hours Entrance - 5 and carry on down the corridor and the Changing Place is located on the right.
  • There is step free access to the Changing Place.
  • The Changing Place is approximately 25m from the Physiotherapy/Out of Hours Entrance - 5.
  • Wayfinding signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Physiotherapy/Out of Hours Entrance - 5)

  • Entrance Details View
    • This information is for the entrance located in the parking area outside the South Wards Entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is a hand sanitiser at a convenient height for wheelchair users.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 106cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 110cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Changing Places

  • Location and Access View
    • The facility is located in the Physiotherapy Department.
    • The facility is approximately 25m (27yd 1ft) from the Physiotherapy/Out of Hours Entrance.
    • There is level access to the facility.
    • The facility surveyed is not for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • You do not need a key for the facility.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The door has a horizontal grab rail.
    • The width of the door is 95cm (3ft 1in).
    • The dimensions of the facility are 460cm x 330cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is good.
  • Toilet Details View
    • The facility toilet is peninsular.
    • The transfer space on the right as you face the toilet is 93cm (3ft 1in).
    • The transfer space on the left as you face the toilet is 300cm (9ft 10in).
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • As you face the toilet there vertical grab rails on both sides .
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a spatula flush.
    • There is not a toilet roll holder.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • There is no seat for the shower.
    • There is a vertical grab rail.
    • The colour contrast between the vertical shower grab rail(s) and wall is poor.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is not a soap dispenser.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • There is a hand dryer.
    • The hand dryer is not at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a coat hook.
    • The lighting levels are good.

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