You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Ipswich Hospital is located to the east of Ipswich town centre. It is within easy access of the A12 and A14. Access to the hospital is from Heath Road (A1198).
  • There are many onsite car parks at the front of the site and parking is free for Blue Badge holders.
• By Bus View
  • There are regular buses that serve the hospital. There are bus stops in both directions on Heath Road, within 150m of the hospital site.
• By Train View
  • The nearest train station to the hospital is Derby Road which is approximately 2.4 km away.
• Useful Links View
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Travelling in Suffolk and East Anglia.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the South Zone.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
• To view the Changing Places Accessibility Guide please click here.

You are on Hospital Parking (Maternity Drop-off and Pick-up Area). Skip to the next section.

Hospital Parking (Maternity Drop-off and Pick-up Area)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside the Maternity Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are not provided.
  • Parking is free for Blue Badge holders.
  • Payment machines are located outside the Antenatal and Gynaecology Clinic Entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
• Comments View
  • This area is sometimes used for lorries and vans to drop-off, so public access can be restricted.
  • There are only 4 standard parking bays, the rest are for staff only.
  • There are 2 general drop-off zones in the car park.

You are on Hospital Parking (Car Park G). Skip to the next section.

Hospital Parking (Car Park G)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside the Antenatal and Gynaecology Clinic Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 25 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 470cm (11ft 6in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at either side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Antenatal and Gynaecology Clinic Entrance.

You are on Getting To (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Getting To (Obstetrics and Gynaecology Ultrasound Department)

• The Obstetrics and Gynaecology Ultrasound Department is/are located on the ground floor of the Central Zone Maternity Block.
• Access to the Obstetrics and Gynaecology Ultrasound Department is via the Maternity entrance.
• Enter via the Maternity entrance and through the double doors into the lift lobby. Bear left and the entrance to the Obstetrics and Gynaecology Ultrasound Department is directly ahead.
• There is step free access to the Obstetrics and Gynaecology Ultrasound Department.
• The Obstetrics and Gynaecology Ultrasound Department is approximately 20m from the Maternity entrance.
• There is a/are manual, heavy, double door(s) between the Maternity entrance and the department/service.
• Wayfinding signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Maternity Entrance - 8). Skip to the next section.

Outside Access (Maternity Entrance - 8)

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• Entrance Details View
  • This information is for the entrance located at the side of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.

You are on Opening Times (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Opening Times (Obstetrics and Gynaecology Ultrasound Department)

• Monday 07:50 - 19:45.
• Tuesday 07:50 - 18:30.
• Wednesday 07:50 - 19:45.
• Thursday 07:50 - 17:00.
• Friday 07:50 - 19:45.
• Saturday 08:00 - 14:00.
• Sunday Closed.

You are on Entrance (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Entrance (Obstetrics and Gynaecology Ultrasound Department)

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• Entrance Details View
  • This information is for the entrance located on the ground floor in the Central Zone of the Maternity Block.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is no hand sanitiser at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 174cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 75cm.

You are on Reception (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Reception (Obstetrics and Gynaecology Ultrasound Department)

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• Reception View
  • The reception point is located to the left on entering the department.
  • The reception point is approximately 2m (2yd 7in) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Inside Access (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Inside Access (Obstetrics and Gynaecology Ultrasound Department)

• There is level access once inside.
• This venue does play background music.
• Music is played at a medium level at the reception desk.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Waiting Room / Area (Obstetrics and Gynaecology Ultrasound Department). Skip to the next section.

Waiting Room / Area (Obstetrics and Gynaecology Ultrasound Department)

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Ultrasound Room 5). Skip to the next section.

Consultation / Treatment Room (Ultrasound Room 5)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Ultrasound Room 5.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• The nearest accessible toilet is located within the Antenatal Clinic which is adjoined to the Obstetrics and Gynaecology Ultrasound Department.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the main department corridor.
  • The shared toilet(s) is/are approximately 17m (18yd 1ft) from the department entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Central Zone link (new tab) - click here.
• Hospital Parking link (new tab) - click here.