Access Guide

Search Access Guide

Getting To The Hospital

By Road View
- Ipswich Hospital is located to the east of Ipswich town centre. It is within easy access of the A12 and A14. Access to the hospital is from Heath Road (A1198).
- There are many onsite car parks at the front of the site and parking is free for Blue Badge holders.
By Bus View
- There are regular buses that serve the hospital. There are bus stops in both directions on Heath Road, within 150m of the hospital site.
By Train View
- The nearest train station to the hospital is Derby Road which is approximately 2.4 km away.
Useful Links View
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Travelling in Suffolk and East Anglia.
- To view the web page described above click here (opens in new tab).

There is a Patient Advice and Liaison Service (PALS) at the hospital.
The Patient Advice and Liaison Service (PALS) is located in the South Zone.
The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
There are volunteers available for help and assistance at the hospital.
Volunteers can be found throughout the hospital.
Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
There is not an assistance dog toilet or toileting area on the hospital site.
Water bowls for assistance dogs are available.
BSL interpreters can be provided on request.
Language interpreters can be provided on request.
Mobility aids are available to help patients move around and include; wheelchairs.
There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
To view the Changing Places Accessibility Guide please click here.

The Patient Advice and Liaison Service is/are located in the South Zone.
Access to the Patient Advice and Liaison Service is via the South Wards Entrance.
Enter the hospital via the South Wards Entrance. Turn left past reception and through the doorway marked Wards. As you pass through the doorway turn left and follow the corridor until you reach the Patient Advice and Liaison Service on the left.
There is step free access to the Patient Advice and Liaison Service.
The Patient Advice and Liaison Service is approximately 70m from the South Wards Entrance.
Wayfinding signage is provided.
Dementia friendly signage is not provided.
There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

The name / number of the room / area surveyed was; Patient Advice and Liaison Service Office.
There is level access to the room / area.
There is a/are door(s) into the room / area.
The door(s) open(s) away from you (push).
The door(s) is/are single width.
The door(s) is/are heavy.
The width of the door opening is 74cm (2ft 5in).
The type of flooring is carpet.
There is not room for a wheelchair user to manoeuvre.
There is a chair.
No chairs are permanently fixed.
The chair(s) is not/are not height adjustable.
All chairs have armrests available.
The room / area does not have background music playing.
Lighting levels are bright.