You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Ipswich Hospital is located to the east of Ipswich town centre. It is within easy access of the A12 and A14. Access to the hospital is from Heath Road (A1198).
  • There are many onsite car parks at the front of the site and parking is free for Blue Badge holders.
• By Bus View
  • There are regular buses that serve the hospital. There are bus stops in both directions on Heath Road, within 150m of the hospital site.
• By Train View
  • The nearest train station to the hospital is Derby Road which is approximately 2.4 km away.
• Useful Links View
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Travelling in Suffolk and East Anglia.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the South Zone.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01473 704 781.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• There is a Changing Places facility at this hospital which is located on the ground floor of the Central Zone.
• To view the Changing Places Accessibility Guide please click here.

You are on Hospital Parking (Maternity Drop-off and Pick-up Area). Skip to the next section.

Hospital Parking (Maternity Drop-off and Pick-up Area)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside the Maternity Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are not provided.
  • Parking is free for Blue Badge holders.
  • Payment machines are located outside the Antenatal and Gynaecology Clinic Entrance.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
• Comments View
  • This area is sometimes used for lorries and vans to drop-off, so public access can be restricted.
  • There are only 4 standard parking bays, the rest are for staff only.
  • There are 2 general drop-off zones in the car park.

You are on Hospital Parking (Car Park G). Skip to the next section.

Hospital Parking (Car Park G)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside the Antenatal and Gynaecology Clinic Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 25 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 470cm (11ft 6in x 15ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located at either side of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the Antenatal and Gynaecology Clinic Entrance.

You are on Getting To (Waveney Ward). Skip to the next section.

Getting To (Waveney Ward)

• Waveney Ward is/are located on level 6 of the Maternity Block.
• Access to Waveney Ward is via the Maternity Entrance.
• Enter the hopital via the Maternity Entrance. Proceed straight ahead past reception. Go through the double doors into the lift lobby and take a lift up to the sixth floor. Waveney Ward is immediately to your left as you exit the lift.
• There is step free access, via lift, to Waveney Ward.
• Waveney Ward is approximately 4m from the Maternity Block lifts.
• There is a/are manual, heavy, double door(s) between the Maternity Entrance and the department/service.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Maternity Entrance - 8). Skip to the next section.

Outside Access (Maternity Entrance - 8)

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• Entrance Details View
  • This information is for the entrance located at the side of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 173cm.

You are on Other Floors (Maternity Block). Skip to the next section.

Other Floors (Maternity Block)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G-1-2-3-4-5-6-7-8-9.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.

You are on Lift (Maternity Block). Skip to the next section.

Lift (Maternity Block)

• There is a lift for public use.
• The lift is located just beyond the Maternity Entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the Maternity Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G-1-2-3-4-5-6-7-8-9.
• There are manual, heavy, double doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 115cm.
• The dimensions of the lift are 155cm x 235cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an elderly reablement ward.
  • This is a shared ward.
  • There is/are 5 bay(s) available.
  • There is/are 8 side room(s) available.
  • There is/are 28 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The hand sanitiser is in a suitable position for wheelchair users.
  • The width of the door opening is 118cm (3ft 10in).
  • There is level access throughout the ward.
  • There is no clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 104cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 74cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located in the Outpatient Department.
  • There are standard toilet facilities on the ward for visitors.

You are on Washroom (Shower Cubicle). Skip to the next section.

Washroom (Shower Cubicle)

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• Washroom Details View
  • The washroom surveyed has a shower.
  • There is/are 1 washroom(s) of this type in the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is a shared washroom.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are light to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The dimensions of the washroom are 190cm x 170cm (6ft 3in x 5ft 7in).
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 155cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is not a wash basin.
  • There is a towel dispenser.
  • The height of the towel dispenser is 128cm.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is not a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is high.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are bright.
• Comments View
  • There is a 28cm step for access to the shower cubicle.
  • This washroom was marked as staff use only at the time of the survey (April 2017).
  • Patient washing is done at bedside.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• The accessible toilet was out of order and being used for storage at the time of the survey (April 2017).

You are on Standard Toilet(s) (Patients). Skip to the next section.

Standard Toilet(s) (Patients)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located outside Side Room E.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are bright.
• Comments View
  • There are similar toilets to this one outside most bays and side rooms.

You are on Standard Toilet(s) (Visitors). Skip to the next section.

Standard Toilet(s) (Visitors)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the right as you enter the ward.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are bright.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hospital Parking link (new tab) - click here.
• Central Zone link (new tab) - click here.