Access Guide
Overview
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Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
Entrance (Edgbaston Road)
- This entrance is located off Edgbaston Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 200cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Entrance (Reception Concourse)
- This entrance is located along the reception concourse.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open away from you.
- The width of the opening is 200cm.
- The doors have a low colour contrast.
Shop
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Access to the Shop
View
- The entrance located to the right of the main reception is surveyed in this section.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the shop.
- There are double manual doors.
- The doors open away from you.
- The width of the opening is 150cm.
- The doors have a low colour contrast.
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Shop
View
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Lighting levels vary due to the size of the space.
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Payment Counters and Checkouts
View
- The payment counter is located to the right as you enter from the Edgbaston Road entrance.
- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The height of the counter is 101cm.
- There is a lowered section at the counter.
- The height of the lowered section is 73cm.
- The counter has a television which may affect the ability of someone to lip read.
- The card payment machine is at a height of 106cm.
- The payment machine is portable.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels vary due to the size of the space.
