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The Food Court

Edgbaston, Birmingham, B5 7QU

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Access Guide

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Overview

  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • There are no toilet facilities.

Entrance

  • This entrance is located at the front right side of the food court.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a steep gradient.
  • There are double manual doors.
  • The doors open towards you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 158cm.
  • The doors have a medium colour contrast.

Eating and Drinking

  • Location and Access View
    • This area has a counter where food and drink can be ordered, a self-service counter and a bar where drinks can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • The bar is located straight ahead as you enter the food court.
    • There is step-free level access to the bar.
    • The height of the bar is 114cm.
    • There is a lowered section at the bar.
    • The height of the lowered section is 90cm.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The height of the touchscreen display ranges from 108cm to 152cm from the floor.
    • There is a screen shrink option for the touchscreen to make it more accessible.
    • When made accessible the height of the touchscreen display ranges from 108cm to 133cm from the floor.
    • The card payment machine is at a height of 125cm.
    • The payment machine is at a fixed height.
    • The self-service counter was surveyed.
    • The counter is located to the left as you enter the food court.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
    • There is not a lowered section at the counter.
    • The height of the touchscreen display ranges from 148cm to 163cm from the floor.
  • Seating Area View
    • The card payment machine is at a height of 130cm.
    • The payment machine is at a fixed height.
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, high tables and picnic tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Service View
    • This area also has a touchscreen ordering service and staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus types include: wall-mounted (digital).
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.