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Mansion House at Edinburgh Zoo

Edinburgh Zoo, 134 Corstorphine Road, Edinburgh, EH12 6TS

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Access Guide

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Getting Help and Assistance

Summary

  • Mansion House is located in the Centre Park Area, to the right of Grasslands Restaurant and Penguins Rock.
  • Services/facilities within the venue include meeting rooms and conference rooms.
  • Services / facilities within the grounds include Gardens and paths.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'ROYAL ZOOALOGICAL SOCIETY OF SCOTLAND'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 112cm (3ft 8in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the opening is 60cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 98cm.
    • There is not a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the first set of doors.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The slope is slight as you approach from the left.
    • If you approach from the right, the slope is steep at its foot.

Getting Around

  • Access View
    • There is not step-free access throughout the building.
    • There is/are 5 unmarked step(s), with a handrail on the left going up, for access to some function rooms and standard toilets on the first floor.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 29cm.
    • The lighting levels at the step(s) are moderate to good.
    • These steps are at the beginning of the rear corridor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet and wood.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are no seats/chairs at regular intervals.
    • The lighting levels are moderate to good.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played during some events.
    • There is not a hearing assistance system in the public areas of the building.

Event Room(s) / Space(s) (The Geddes Room)

  • Access to the Room View
    • The room surveyed was The Geddes Room.
    • The Geddes Room is located on the ground floor, at the rear left of the building.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in block capital lettering, that is clearly visible.
    • Staff can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step-free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 92cm.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are potential trip hazards within the room.
    • There is an area in the well of the adjoining doors with a 3cm step downwards and then upwards.
    • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The colour contrast between the walls and floor is low.
    • The lighting levels are moderate to good.
    • There are similar rooms on the first floor.

Eating and Drinking (Mansion House Bar)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on the ground floor, towards the rear of the right corner, then on the left.
    • There is step-free access to the bar.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a bar where drinks can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is only played at certain times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 109cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 68cm.
    • The surface height of the lowest table is 46cm.
    • The surface height of the highest table is 110cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • In this area there are coffee tables, high tables, bench seats and stools.
    • The type of flooring in this area is laminate.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.

Other Floors (Main Staircase)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you enter.
    • The stairs are approximately 3m from the entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The room(s) on the floors which are not accessible is/are all of the first floor rooms and second floor staff offices.

Toilet with Adaptations (Mansion House - Female - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor in the main corridor, within the female standard toilet facilities.
    • This accessible toilet is approximately 25m (27yd 1ft) from the entrance.
    • There is step-free access into the accessible toilet.
    • This is a female toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens by sliding.
    • The door is easy to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 69cm (2ft 3in).
    • The contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 117cm x 212cm (3ft 10in x 6ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet has a cistern.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • The height of the light switch/pull cord is 117cm from floor level.
    • The lighting levels are moderate to good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 158cm from the floor.
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 94cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Comments View
    • The accessible toilet is accessed via the female standard toilets, accessed via an initial door with the pictorial signage.

Standard Toilet(s) (Mansion House)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located on the ground floor, in the front right corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the female toilets.
    • There is a fixed baby change table available.
    • The height of the baby change table is 84cm.
  • Toilet Facilities 2 View
    • The male toilet is located on the ground floor, at the rear of the front right corridor.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 15m from the entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is medium.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.
  • Comments View
    • There are similar standard toilets located on the first floor.

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