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Castle Eden Golf Club - Pro Shop

Castle Eden Golf Club, Stockton Road, Castle Eden, Hartlepool, TS27 4SS

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Access Guide

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Summary

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff do not receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • Water bowls for assistance dogs are available.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located at the front and side of the clubhouse.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are not available.
    • There is also an overflow car park for visitors.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 254cm x 473cm (8ft 4in x 15ft 6in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is not a road to cross between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Outside Access (Pro Shop Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the shop, to the rear left of the clubhouse building.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 83cm.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 9cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Opening Times (Summer)

  • Monday 07:30 - 18:00.
  • Tuesday 07:30 - 18:00.
  • Wednesday 07:30 - 18:00.
  • Thursday 07:30 - 18:00.
  • Friday 07:30 - 18:00.
  • Saturday 07:00 - 18:00.
  • Sunday 07:00 - 18:00.

Opening Times (Winter)

  • The venue is open from dawn til dusk.

Pro Shop

  • There is step free access inside the shop.
  • There is clear space in the aisles.
  • Background music is not played in the shop.
  • The payment counter is located to the centre right of the shop as you enter and is 95cm high.
  • There is a touchscreen for signing in for competitions at a height of 123cm.
  • There is an easy slope leading to the right hand side of the shop.
  • There is 1 medium height step (11cm) to access the front left area of the shop.
  • The step is not clearly marked and does not have handrails.
  • Golf carts are available to hire from the pro shop.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • Comments View
    • The nearest standard toilets are located in the female and male locker rooms in the clubhouse.