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Hagley Golf Club - Club House

Wassell Grove Lane, Hagley, Worcestershire, DY9 9JW

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Access Guide

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Introduction

Opening Times

  • The clubhouse is open Monday - Friday 08:00 to 21:00.
  • The golf course is open from dawn till dusk.

Getting Here

  • By Road View
    • From junction 3 of the M5 take the signs to Kidderminster. Turn right at the fourth roundabout into Wassell Grove Lane and the course is situated after a mile on the right hand side. Alternatively, from the south exit at Junction 4 of the M5 take the A491, turn right at the second roundabout onto the A456 Birmingham, pass through the traffic lights, up the hill to the next roundabout, and turn left into Wassell Grove Lane.
  • By Bus View
    • There is not a bus stop within 150 metres of the venue.
  • By Train View
    • The nearest Railway Station is Lye.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff do not receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located in front of the clubhouse.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 400cm (12ft 2in x 13ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (Clubhouse)

  • Approach View
    • The surface of the approach is block paving.
    • There is step free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The gradient of the slope is very easy.

Outside Access (Clubhouse Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 80cm.
    • There is a member of staff available for assistance at this entrance.

Outside Access (Bar 19 Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the clubhouse.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • There is a member of staff available for assistance at this entrance.

Inside Access

  • Access and Circulation View
    • There is step free access throughout the building.
    • There is a/are door(s) in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
  • Audio View
    • This venue does play background music/sound.
    • Music/sound is played in the restaurant/bars.
    • There is not a hearing assistance system.

Eating and Drinking (Dingle Bar)

  • The following information is for the bar.
  • The bar is located to the right after you enter the clubhouse entrance.
  • There is step-free access to the bar.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (Bar 19)

  • The following information is for the bar.
  • The bar is located ahead as you enter from the Bar 19 Entrance or along the main corridor.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 47cm.
  • The distance between the floor and the highest table is 108cm.
  • The standard height for tables is 70cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Hawthornes)

  • The following information is for the restaurant.
  • The restaurant is located at the rear of the clubhouse.
  • There is step free access to the restaurant.
  • There is a/are double, heavy manual door(s) to access this area.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does not play background music.
  • The type of flooring in this area is carpet.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are available.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Golf Course

  • The golf course has 18 holes.
  • The first tee is located at the rear of the clubhouse.
  • There is step free access from the clubhouse to the first tee.
  • The are golf buggies available to hire that can be used all year round dependant on weather conditions.
  • There are paths in places leading from the tees to the fairways.
  • The surface of the paths varies between loose chippings and bark.
  • There are easy, moderate and steep slopes in places.
  • The front 9 holes of the course are more accessible, in particular holes 1, 2 and 3.
  • Holes 1, 2 and 3 are used by the Golf for Disabled Children Charity.
  • For more information about the Golf for Disabled Children Charity please click here (opens in a new tab).
  • The back 9 holes have steep slopes for access.
  • There is inclusive golf coaching available, please contact the venue for more information.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located along the main corridor.
    • This accessible toilet is approximately 20m (21yd 2ft) from the clubhouse entrance.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 200cm x 280cm (6ft 7in x 9ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is not between 90cm and 100cm.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is sensor.
    • There is a mixer tap.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located ahead as you enter.
    • The female toilet(s) is/are approximately 8m (8yd 2ft) from the clubhouse entrance.
    • There is step free access to the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located along the main corridor.
    • The male toilet(s) is/are approximately 22m (24yd 2in) from the clubhouse entrance.
    • There is step free access to the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.

Male Changing Rooms

  • The male standard changing rooms are located at the rear of the main corridor after entering from the main entrance.
  • There is a door into the changing rooms.
  • The door opens away from you, is 77cm wide and light.
  • There is bench seating available.
  • The lockers are at a low level.
  • There is 1 shallow step into the showers.

Female Changing Rooms

  • The male standard changing rooms are located at the rear of the main corridor after entering from the main entrance.
  • There is a door into the changing rooms.
  • The door opens away from you, is 77cm wide and light.
  • There is bench seating available.
  • The lockers are at a low level.
  • There is 1 shallow step into the showers.