Access Guide
Overview
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About
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- World of Wonder Devon is an indoor soft play centre for children aged 0 - 11 years old.
- Services available in the venue include: a café serving hot and cold food and drinks.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park.
- The nearest train station is Barnstaple.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
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Entrance
- This entrance is located to the side of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The doors open towards you.
- The width of the opening is 83cm.
- The doors have a low visual contrast.
Counter (Check-In)
- The counter is located to the right as you enter.
- The distance from the main entrance is 2m.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a lowered section at the counter.
- The height of the lowered section is 69cm.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Access Point (Child Safety Gate)
- This access point is located close to the payment counter.
- There is step-free level access.
- There is a single manual gate.
- The gate opens away from you.
- The width of the opening is 99cm.
- The gate has a high visual contrast.
Eating and Drinking
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Location and Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is a lowered section at the counter.
- The height of the lowered section is 69cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations
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Location and Access
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- The toilet surveyed is located at the back of play centre.
- The distance from the main entrance is 35m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 306cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a twist/turn tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 95cm from the floor.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 96cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.