You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • Non-profit organisation in Birmingham, England. We will listen to you and support you without judgement.
  • Services and facilities available in the venue include: counselling, advocacy and support for women; standard and accessible toilets; and training and creative spaces.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The nearest train station is Kings Heath Railway Station.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via a steep slope at the most accessible entrance.
  • The most accessible entrance is the rear entrance.
  • There is stepped access at the main entrance.
  • There is step-free level access throughout all areas.
  • Doors are held open along circulation routes.
  • Access throughout may include narrow walkways, narrow openings and moveable physical obstructions.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the drop-in meeting room at reception.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Diversity and Equality.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located within the main toilet facilities.
  • The toilet with adaptations has a left hand transfer space.
  • Female step-free standard toilet facilities are located to the left side off the main corridor.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located to the front and side of the venue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 355cm (width) x 460cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 100cm.
  • The nearest designated bay is 50m from the accessible entrance (via the ramp).
  • The most accessible route from the Blue Badge parking has steep slopes.
  • This route has uneven surfaces and narrow walkways.
• Charges and Restrictions View
  • This car park is for visitors and colleagues only.
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access to Main Entrance. Skip to the next section.

Access to Main Entrance

• The main entrance is located on the raised level at the front of the venue.
• The most accessible route has stepped access.
• There are 4 steps.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the venue.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 4 steps.
• There are no handrails for the steps.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• There is a bell at a height of 112cm.
• There is a key pad at a height of 136cm.
• There are double manual doors.
• The doors open away from you.
• The doors are easy to open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 75cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a push pad or push button to exit at a height of 125cm.

You are on Accessible Rear Entrance. Skip to the next section.

Accessible Rear Entrance

• This entrance is located to the rear of the venue. (It is the door to the left).
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a steep gradient.
• There is an intercom at a height of 137cm.
• There is a key pad at a height of 147cm.
• There is a key fob/card reader at a height of 125cm.
• There is a single manual door.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 82cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is a push pad or push button to exit at a height of 130cm.
• Visitors using this entrance will need to pass through a narrow, internal doorway of 70cm to reach the reception and most of the other facilities.

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Location View
  • The reception is located ahead after entering via the main entrance.
  • The distance from the entrance is 3m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 72cm.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

You are on Drop-in Meeting Room (Reception). Skip to the next section.

Drop-in Meeting Room (Reception)

• The room is located off the reception area.
• The distance from the entrance is 5m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 77cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The flooring is shiny and patterned.
• The walls and floor have a medium colour contrast.
• Seating available in this room includes: chairs with armrests and chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Drop-in Room. Skip to the next section.

Drop-in Room

• The room is located off the reception area.
• The distance from the entrance is 7m.
• The most accessible route to the room has step-free level access.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 78cm.
• The door has a low colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor colour contrast varies between low and high.
• Seating available in this room includes: chairs with armrests.
• Furniture available in this room includes: tables and desks.
• None of the tables and desks are fixed.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under some of the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the time of day.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located along the main corridor, ahead after entering.
  • The distance from the entrance is 15m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
  • This route has narrow walkways and narrow openings.
• Access View
  • There is step-free level access into the facility.
  • The wash basins, paper towel dispenser and hand dryer are located outside of the toilet with adaptation's cubicle, within the main toilet facilities.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 70cm.
  • There is a second door.
  • The door is easy to open.
  • The width of the opening is 84cm.
  • The door has a sliding bolt lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 170cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 97cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 41cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder is located on the dropdown rail.
  • The wash basin has lever taps.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wash basin mounted soap dispenser.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 140cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 115cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are multiple coat hooks.
  • The coat hooks are 156cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Creative Art Room. Skip to the next section.

Creative Art Room

• The room is located to the right side, off the main corridor.
• The distance from the entrance is 7m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 84cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables and desks.
• None of the tables and desks are fixed.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under some of the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• The room was undergoing refurbishment at the time of survey.

You are on Kitchen. Skip to the next section.

Kitchen

• The room is located to the right side, off the main corridor.
• The distance from the entrance is 8m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 84cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a low colour contrast.
• Seating available in this room includes: chairs without armrests, sofas and stools.
• Furniture available in this room includes: tables and coffee tables.
• None of the tables are fixed.
• The surface height of some of the tables/desks is suitable for wheelchair users.
• The clear height under some of the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles, a water dispenser and a wash basin.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There are standard kitchen appliances in this room.
• Kitchen worktop heights range between 90cm and 92cm.
• Access to the Sister Magdalene Matthews Room, the Sister Maisie Nevin Room and the Margaret Richards Room is via this space.
• There is stepped, external access to the Anawim Garden and Training Hub.

You are on The Training Hub. Skip to the next section.

The Training Hub

• The room is located in the Anawim Garden.
• The distance from the garden gate entrance is 25m.
• The most accessible route to the room has slight slopes.
• There are no doors to open along the most accessible route.
• This route has uneven surfaces and narrow walkways.
• There is written text signage on or near the door.
• There are 4 steps into the room.
• There is a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• There is a key lock at a height of 90cm.
• There is a single manual door.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 76cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• The flooring is shiny.
• The walls and floor have a low colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Malala Yousafzai Room. Skip to the next section.

Malala Yousafzai Room

• The room is located at the end of the main corridor.
• The distance from the main entrance is 20m.
• The most accessible route to the room has step-free level access.
• Doors are held open along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 85cm.
• The door has a low colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Sister Magdalene Matthews Room. Skip to the next section.

Sister Magdalene Matthews Room

• The room is located off the kitchen.
• The distance from the entrance is 18m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 80cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• None of the desks are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Margaret Richards Room. Skip to the next section.

Margaret Richards Room

• The room is located off the kitchen.
• The distance from the entrance is 20m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 78cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• None of the desks are fixed.
• The surface height of the tables/desks is suitable for wheelchair users.
• The clear height under the tables/desks is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Sister Maisie Nevin Room. Skip to the next section.

Sister Maisie Nevin Room

• The room is located off the kitchen.
• The distance from the entrance is 23m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• This route has narrow walkways and narrow openings.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 69cm.
• The door has a medium colour contrast.
• There is step-free level access throughout.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user.
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests.
• Furniture available in this room includes: desks.
• None of the desks are fixed.
• The surface height of the tables/desks is not suitable for wheelchair users.
• The clear height under the tables/desks is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Access to Anawim Garden. Skip to the next section.

Access to Anawim Garden

• Anawim Garden can be accessed from the rear gate.
• The distance from the car park (via the access ramp/slope) is 75m.
• The most accessible route has step-free access via a slope.
• The slope gradient varies between slight and steep.
• There rear path has a challenging camber on the access route to the garden.
• There is a manual gate along the most accessible route.
• This route has uneven surfaces and narrow walkways.
• There is no signage on or near the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There is a single manual door.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 80cm.
• The door has a low colour contrast.

You are on Anawim Garden. Skip to the next section.

Anawim Garden

Collapse all Expand all

• About View
  • The following is available in this area: gardens and walkways.
  • Additional facilities in this area include: seating area.
• Getting Around View
  • There are surfaced footpaths throughout.
  • Surfaced footpaths consist of: paving slabs.
  • The majority of the surfaced footpaths are not wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces, narrow gaps and overgrowing vegetation.
  • There are also unsurfaced paths/trails in some areas.
  • Path or trail surfaces consist of: grass, gravel, uncompacted earth (muddy) and loose stones.
  • The majority of the unsurfaced footpaths are not wide enough for wheelchair users.
  • There are some seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes: some areas of the garden.
  • Stepped access to this area is possible from the kitchen.