Access Guide
Accommodation Overview
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About
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- Dogs are welcomed at this venue.
- Shared facilities include: toilets, a shower, a laundry room, washing up facilities, drinking water facilities, a refuse compound and water and toilet disposal.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Hayle.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the shop door and one mobile home.
- Access throughout may include manual doors.
- The following facilities are available: a seat/chair, an assistance dog spending area and a water bowl for assistance dogs.
- Staff receive the following training: First Aid.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet block.
- The male and female toilet facilities are located in the toilet block.
- Parent and baby changing facilities are located in the women's standard toilet and toilet with adaptations.
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Parking
- The car park is located outside reception.
- The car park is open air/surface.
- There are no designated Blue Badge parking bays available.
- Parking is free for all users.
Entrance (Reception)
- This entrance is located to right of the car park.
- There is step-free access via ramp at the entrance.
- The ramp is between 75cm and 150cm wide .
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 82cm.
- There is step-free level access as you enter.
- There's a small lip at the entrance. There is a ramp in reception that can be used to overcome this.
Reception (with Shop)
- The reception is located to the right as you enter.
- There is step-free level access to reception.
- The height of the reception desk is 91cm.
- There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The right side of the counter is for bookings and left side is for the shop.
Camping and Caravanning
- There are more than 10 pitches available.
- There is step-free level access into the pitch area.
- There are 46 static plots and 12 touring pitches available.
- There is an open gap.
- There are footpaths in some areas.
- Parking areas are allocated to each pitch area.
- Electric hook-up points are available which are over 120cm from ground level.
- The access road around the site has designated crossing points.
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Amenities and Facilities
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- The following facilities are available: a shower block, a playground, water and toilet disposal, pet-friendly facilities, service dog friendly facilities, a dog washing station, a laundrette, dish washing facilities, heating facilities, a BBQ, WiFi, fire alarms, waste disposal points, wheelie bins, open waste bins and recycling facilities.
- There is step-free level access throughout.
- There is a twist/turn non-drinking water tap which is 130cm from the floor.
- The chemical waste disposal unit is 68cm from the floor.
- The sink has a twist/turn tap.
- There is a raised dog grooming station.
Laundry Room
- The laundry room is located next to reception.
- There is step-free level access into the laundry room.
- There is a single manual door which opens away from you.
- The width of the opening is 80cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Facilities within the room include a wash basin, a washing machine and a tumble dryer.
- The following machines are at a suitable height for a wheelchair user: washing machine.
- The worktop and sink are at a height of 103cm. The sink has a lever mixer tap.
The tumble dryer door is at a height of 170cm.
Area (Communal BBQ Area)
- In the touring field.
- There is step-free level access into this area.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the barbeques.
- Access throughout the area may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Furniture available in this area includes: tables.
- There is no (or very little) background noise in this area.
Standard Shower Facilities (Surfers Shower)
- The standard shower facilities surveyed are located outside the toilet block.
- The most accessible route has a step.
- There is stepped access into the shower.
- There are 2 steps which are unmarked with no handrails.
- The width of the door opening is 83cm.
- The shower has a detachable shower head.
- The shower controls are lever mixer.
Toilet with Adaptations (Toilet Block - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of the pot wash/laundry room.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards.
- The width of the door opening is 80cm.
- The door has a locking handle (with a RADAR key to access).
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Dimensions and Features
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- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 40cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The toilet seat is 46cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a waste bin.
- Additional features include: a mirror, coat hooks and a baby changing table.
Outdoor Spaces (Playground)
- The following is available in this area: a playground with play equipment and a grassed play area.
- Outdoor areas consist of sand.
- There are footpaths in some areas.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the sand play area.
- There are not any seats situated along the paths for people to rest.
- The paths have gates.
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Playground
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- There is a fenced play area with an access point over 100cm wide.
- The play equipment is not within easy reach for a range of users.
- The following play experiences are available: swinging, sliding, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play.
