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Atlantic Coast Holiday Park

53 Upton Towans Gwithian, Hayle, Cornwall, TR27 5BL

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Access Guide

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Accommodation Overview

Parking

  • The car park is located outside reception.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • Parking is free for all users.

Entrance (Reception)

  • This entrance is located to right of the car park.
  • There is step-free access via ramp at the entrance.
  • The ramp is between 75cm and 150cm wide .
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is step-free level access as you enter.
  • There's a small lip at the entrance. There is a ramp in reception that can be used to overcome this.

Reception (with Shop)

  • The reception is located to the right as you enter.
  • There is step-free level access to reception.
  • The height of the reception desk is 91cm.
  • There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The right side of the counter is for bookings and left side is for the shop.

Camping and Caravanning

  • There are more than 10 pitches available.
  • There is step-free level access into the pitch area.
  • There are 46 static plots and 12 touring pitches available.
  • There is an open gap.
  • There are footpaths in some areas.
  • Parking areas are allocated to each pitch area.
  • Electric hook-up points are available which are over 120cm from ground level.
  • The access road around the site has designated crossing points.
  • Amenities and Facilities View
    • The following facilities are available: a shower block, a playground, water and toilet disposal, pet-friendly facilities, service dog friendly facilities, a dog washing station, a laundrette, dish washing facilities, heating facilities, a BBQ, WiFi, fire alarms, waste disposal points, wheelie bins, open waste bins and recycling facilities.
    • There is step-free level access throughout.
    • There is a twist/turn non-drinking water tap which is 130cm from the floor.
    • The chemical waste disposal unit is 68cm from the floor.
    • The sink has a twist/turn tap.
    • There is a raised dog grooming station.

Laundry Room

  • The laundry room is located next to reception.
  • There is step-free level access into the laundry room.
  • There is a single manual door which opens away from you.
  • The width of the opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Facilities within the room include a wash basin, a washing machine and a tumble dryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine.
  • The worktop and sink are at a height of 103cm. The sink has a lever mixer tap.
    The tumble dryer door is at a height of 170cm.

Area (Communal BBQ Area)

  • In the touring field.
  • There is step-free level access into this area.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the barbeques.
  • Access throughout the area may include uneven surfaces.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Furniture available in this area includes: tables.
  • There is no (or very little) background noise in this area.

Standard Shower Facilities (Surfers Shower)

  • The standard shower facilities surveyed are located outside the toilet block.
  • The most accessible route has a step.
  • There is stepped access into the shower.
  • There are 2 steps which are unmarked with no handrails.
  • The width of the door opening is 83cm.
  • The shower has a detachable shower head.
  • The shower controls are lever mixer.

Toilet with Adaptations (Toilet Block - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right of the pot wash/laundry room.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards.
    • The width of the door opening is 80cm.
    • The door has a locking handle (with a RADAR key to access).
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 40cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 46cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin.
    • Additional features include: a mirror, coat hooks and a baby changing table.

Outdoor Spaces (Playground)

  • The following is available in this area: a playground with play equipment and a grassed play area.
  • Outdoor areas consist of sand.
  • There are footpaths in some areas.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the sand play area.
  • There are not any seats situated along the paths for people to rest.
  • The paths have gates.
  • Playground View
    • There is a fenced play area with an access point over 100cm wide.
    • The play equipment is not within easy reach for a range of users.
    • The following play experiences are available: swinging, sliding, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play.