Access Guide
Overview
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About
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- This is a pub and restaurant which is available for private hire.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Stratford.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the mezzanine floors.
- The ground, the mezzanine 1A and first floor can be accessed via a platform lift and stairs.
- The following facilities are available: a water bowl for assistance dogs, a designated safe space, a seat/chair and mobility scooter charging facilities.
- The venue can provide large print documents.
- Staff receive the following training: Disability Awareness.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- Toilets with adaptations are located on the first floor.
- The male and female toilet facilities are located on the first floor.
- Parent and baby changing facilities are located in the toilet with adaptations on the first floor.
Entrance
- This entrance is located to the front of the building, off the pedestrianised area known as the street.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open both ways.
- The width of the opening is 190cm.
- There is step-free level access as you enter.
Eating and Drinking (The Bar and Restaurant)
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Location and Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available.
- Menus are handheld, available on a board, online, displayed on the counter and available in large print.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located ahead of you as you enter the venue.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the mezzanine floors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests, high stools, stools and benches.
- Furniture available in this area includes: tables, high tables, long tables and booths.
- There is background noise in this area which varies depending on the time of day.
Lift
- The lift surveyed is located to the rear of the venue.
- The journey time to this lift from the main entrance is approximately less than two minutes.
- The most accessible route to the lift has step-free level access.
- The ground floor, mezzanine 1A and first floor are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 87cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
Stairs
- The stairs surveyed are located to the left as you enter the venue.
- The ground floor, mezzanine 1A and first floor can be accessed by these stairs.
- There are 20+ steps between floors which are unmarked and have handrails on both sides.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, towards the rear of the venue.
- The most accessible route to the toilet has a platform lift and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards.
- The width of the door opening is 93cm.
- The door has a locking handle.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 81cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 45cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a twist turn mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- Additional features include: a mirror, a coat hook and a baby changing table.
Seating Area (Outdoor seating on the Street)
- The seating area is located to the front of the venue on the pedestrianised area known as the street.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- There is background noise in this area which varies depending on the time of day.
