You are on Overview. Skip to the next section.

Overview

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• About View
  • The venue is a historic Jacobean house.
  • Facilities available in the venue include: historic exhibits and a café.
  • View information on opening times
• Parking and Public Transport View
  • The venue does not have its own car park.
  • The name of the nearest car park is Boston Manor Park.
  • View information on Parkopedia (opens new tab) .
  • The nearest train station is Brentford.
  • The nearest underground station is Boston Manor.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the Orientation Room, access from Café to House on the ground floor, access to meeting rooms 1 and 2 on second floor.
  • The following areas have stepped access: access to a single exhibit on the first floor, access to exit (only alternative stairs from first floor).
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
  • The ground, first and second floors can be accessed via a standard lift and stairs.
  • The toilets with adaptations and standard toilets are located on the ground and second floors.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: large print.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground and second floors.
  • All toilets with adaptations have a left hand transfer space.
  • Ambulant toilet facilities are located within the standard toilet facilities on the ground and second floors.
  • The male and female step-free toilet facilities are located on the ground floor.
  • The male and female step-free toilet facilities are located on the second floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilets with adaptations on the ground and second floors.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the house.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders.
• Public Car Parks View
  • There is space for approximately 3 Blue Badge holders vehicles on the front drive.
    The spaces are unmarked.
    The access to the parking is via a swing barrier that needs to be unlocked by staff. Prior notification is advised.

You are on Entrance (Front of House). Skip to the next section.

Entrance (Front of House)

• This entrance is located at the front of the house.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a portable ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is under 75cm wide with no handrails.
• The ramp bypasses the step.
• There is 1 step with no handrails.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 13cm.
• There is a bell at a height of 123cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 95cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead as you the front of the house.
• The distance from the front of the house is 3m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 84cm.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.

You are on Room (Orientation Room). Skip to the next section.

Room (Orientation Room)

• The room is located to the right as you enter the front of the house.
• The distance from the front entrance is 3m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free access via a portable ramp into the room.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: benches.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Announcements are audible and visual.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Exhibition Space (Ground Floor Dining Room and Library). Skip to the next section.

Exhibition Space (Ground Floor Dining Room and Library)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The following may be experienced here: audio triggered by a sensor.
• There is background noise.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.
• Display information includes: pictorial, information boards, televisions/screens and subtitles.
• There is not a hearing assistance system.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour.
• Access throughout the tour may include doors permanently held open.
• Areas with stepped access only can be experienced by visitors via an information booklet.
• There is access between the dining room and library at the rear of both rooms via permanently held open manual doors with opening widths of 74cm.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located at the rear of the house, to the right of the café in corridor.
  • The distance from the café entrance is 25m.
  • The most accessible route to the toilet has slight ramps or slopes and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 91cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 212cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 75cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 115cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 110cm from the floor.
  • The height of the baby change facility when in use is 95cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Into Café and House from the Rear). Skip to the next section.

Entrance (Into Café and House from the Rear)

• This entrance is located at the rear of the house.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the right going up.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The steps have tactile markings at the top and bottom.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The door opens away from you.
• There is a push pad at a height of 88cm.
• The width of the opening is 60cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 91cm.
• There is step-free level access as you enter.
• The café entrance can also be used to access the House circumventing the front of house step and portable ramp.

You are on Eating and Drinking (Boston Manor House Café). Skip to the next section.

Eating and Drinking (Boston Manor House Café)

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• Location and Service View
  • The café is located at the rear of the house.
  • The most accessible route has a slight ramp or slope and automatic doors.
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
  • Full table service is available on request only.
  • Menus are available on a board and displayed on the counter.
  • The following dietary requirements can be catered for: vegetarian.
  • The following are available: drinking straws.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located ahead and left as you enter the café.
  • There is step-free level access to the counter.
  • The height of the counter is 98cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.
  • There are external tables and benches with a top height of 71cm.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead and to the right after the rear café entrance.
• The distance from the café rear entrance is 20m.
• The most accessible route to the lift has a slight ramp or slope.
• The ground, first and second floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 108cm.
• The internal dimensions of the lift are 136cm (width) x 148cm (depth).
• The internal lift control buttons have tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (Main Staircase). Skip to the next section.

Stairs (Main Staircase)

• The stairs surveyed are located straight ahead after front of house entrance.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were low at the time of the survey.
• There are Evac chairs available on the first and second floors.

You are on Exhibition Space (The Ante Room, State Dining Room, the State, Master and Rear Bedrooms). Skip to the next section.

Exhibition Space (The Ante Room, State Dining Room, the State, Master and Rear Bedrooms)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include uneven surfaces and doors permanently held open.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: audio triggered by the visitor.
• There may be background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: pictorial, audio description and televisions/screens.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests, sofas and benches.
• Furniture available in this area includes: tables.
• Some seating is fixed.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour.
• Access throughout the tour may include uneven surfaces and doors permanently held open.
• Wayfinding signage is provided throughout the tour.

You are on Stairs (Exit only from First Floor). Skip to the next section.

Stairs (Exit only from First Floor)

• The stairs surveyed are located on the first floor.
• The first and ground floors can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Room (Meeting Room 1). Skip to the next section.

Room (Meeting Room 1)

• The room is located on the second floor.
• The distance from the lift is 20m.
• The most accessible route to the room has a lift, a slight ramp or slope, manual doors and narrow openings.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is an entry system at a height of 90cm.
• There is a single automatic door with a low visual contrast.
• The door opens towards you.
• The width of the opening is 83cm.
• There is a push pad or push button to exit at a height of 95cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Lighting levels were even at the time of the survey.

You are on Room (Meeting Room 2). Skip to the next section.

Room (Meeting Room 2)

• The room is located on the second floor.
• The distance from the lift is 25m.
• The most accessible route to the room has a lift, a slight ramp or slope, manual doors and narrow openings.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 68cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Lighting levels were even at the time of the survey.

You are on Room (Meeting Room 3). Skip to the next section.

Room (Meeting Room 3)

• The room is located on the second floor.
• The distance from the lift is 15m.
• The most accessible route to the room has a lift, manual doors and narrow openings.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a key pad at a height of 90cm.
• There is a single automatic door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 79cm.
• There is a push pad or push button to exit at a height of 75cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Second Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Second Floor - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the second floor.
  • The distance from the lift is 12m.
  • The most accessible route to the toilet has narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 90cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 81cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 116cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 110cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 118cm and 160cm from the floor.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.