Access Guide
Overview
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About
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- This is a visitor centre which offers exhibitions along with bridge and underground tours.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Clifton Down.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
- The drop off point allows cars to park for 15-20 minutes in the bay.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: school room and balcony.
- The following areas have stepped access: school room and balcony.
- Access throughout may include manual doors and automatic doors.
- The ground and first floors can be accessed via stairs.
- The following facilities are available: a seat/chair and a hearing assistance system.
- Additional equipment which can be borrowed or hired includes: The ground and first floors can also be accessed by a hydraulic lift.
All dogs are permitted on bridge, however only assistance dogs are permitted inside the visitor centre.
. - The venue can provide British Sign Language interpreters, braille documents, large print documents and documents in different languages.
- Additional facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: Awareness Training, Visual Accessibility, Working with BSL interpreters,.
- BSL interpreters are on site for events held at the visitor centre.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor.
- The male and female toilet facilities are located on the ground floor.
- Parent and baby changing facilities are located on the ground floor.
- The museum is a breastfeeding friendly venue. A family toilet is also available.
Parking
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The most accessible route from the Blue Badge parking has step-free level access.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The venue has on street Blue Badge bays nearby.
Entrance
- This entrance is located on Bridge Road.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors opens by sliding.
- The width of the opening is 93cm.
- There is a second set of double automatic doors .
- The second set of doors opens by sliding.
- The width of the opening is 93cm.
- There is step-free level access as you enter.
Reception (Welcome Desk and Shop)
- The reception is located on the left as you enter.
- The journey time to this reception from the entrance is approximately 10 seconds.
- There is step-free level access to reception.
- The height of the reception desk is 92cm.
- There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
- There is a clearly signed portable hearing assistance system.
- There is no (or very little) background noise in this area.
Exhibition Space (Ground Floor)
- This area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is no (or very little) background noise.
- Display information includes: braille, pictorial, information boards and televisions/screens.
- Seating available in this area includes: stools.
Parent and Baby Room / Feeding Room
- The room surveyed is located to the right and then left after the stairs.
- The most accessible route to the room has step-free level access.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- The door opens inwards.
- The width of the door opening is 90cm.
- There is a toilet, a wash basin, a hand dryer, a paper towel dispenser, an emergency alarm, a mirror, a coat hook and a baby changing table in the room.
- The wash basin has a sensor tap.
- The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is a kick stool for children to stand on to reach the sink.
Standard Toilet Facilities
- The female standard toilet facilities were surveyed.
- The toilet is located on the ground floor.
- The most accessible route has step-free level access.
- There is step-free level access into the toilets.
- The door opens inwards.
- The width of the door opening is 90cm.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a sensor tap.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the last door on the left in the toilet corridor.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards.
- The width of the door opening is 90cm.
- The door has a twist lock.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 100cm (from the side of the toilet pan to the wall).
- There is a push button flush in the centre of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- There are vertical grab rails on both sides of the toilet.
- There is a dropdown rail on the transfer side.
- The toilet seat is 51cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a waste bin and a sanitary bin.
- Additional features include: a full length mirror, coat hooks and a shelf.
- There is a machine which provides free sanitary products in the toilet with adapatations.
Lift
- The lift surveyed is located by turning right and through the exhibition space.
- The journey time to this lift from the entrance is approximately 1 minute.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer.
- There are instructions on how to use the lift once you are inside.
Stairs
- The stairs surveyed are located in front and slightly to the right from the main entrance.
- The ground and first floors can be accessed by these stairs.
- There are 17 steps between floors which are clearly marked and have handrails on both sides.
- There are lights going up on the right hand side.
There is an additional children's handrail with a height 62cm on the right hand side going up.
Room (Mezzanine)
- The room is located ahead, as you exit the lift.
- The most accessible route to the room has step-free level access and a lift.
- There is step-free level access via lift into the room.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: benches.
- There is background noise in this room.
Exhibition Space (Education Workshop - First Floor)
- This area is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There may be background noise.
- Display information includes: braille, pictorial, information boards and televisions/screens.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: desks.