Access Guide
Overview
-
About
View
- This is a visitor centre for Dunster National Park.
- Services available in the venue include: a reception, a shop and a film theatre.
- View information on opening times
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Dunster Steep Car Park.
- View information on Dunster Steep Car Park (opens new tab) .
- The nearest train station is Tiverton Parkway.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There are no toilet facilities.
-
Getting Help and Assistance
View
- There is seating available.
- There is a fixed hearing assistance system.
- Documents are available in the following formats: different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
On-street Parking
View
- On-street standard parking is available.
-
Public Car Parks
View
- There is a public car park located to the left of the building, approximately 60m down the road.
- The name of the car park is Dunster Steep Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main)
- This entrance is located to the left side of the building.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 142cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left after entering the building.
- The distance from the main entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 99cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 98cm to 147cm from the floor.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- The reception is also used for retail seasonally, but this does not effect the floorspace and room to manoeuvre within the reception.
Getting Around
- Access throughout may include doors permanently held open.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is step free access to the middle floor and the back room (film theatre) following the step free pavement outside the Centre and using the side entrances.
Staff are available to assist.