Access Guide
Overview
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About
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- This is a hands on interactive science and discovery centre. The space has been created for children of all ages as well as adults.
- Facilities available in the venue include: science and discovery exhibits, a younger children's play area and a café.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Birkenhead Hamilton Square.
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The ground and first floors can be accessed via a standard lift and stairs.
- Toilets with adaptations are available in the museum on the ground floor, on the first floor in the Homes exhibition and on the first floor in the Nature exhibition.
There are additional toilets with adaptations in The Burrow and on the concourse of the Seacombe Ferry Terminal building.
There is a Changing Places facility on the concourse of the Seacombe Ferry Terminal building.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
Parking
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Car Park
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- The car park is located to the front of the venue, just off Victoria Place and to the rear of the venue, just off Birkenhead Road.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 120cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 12m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is not free for all users.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
Entrance (Eureka Science and Discovery)
- This entrance is located at the front of the Eureka building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 160cm.
- The doors have a low visual contrast.
Reception (Eureka Science and Discovery)
- The reception is located to the right as you enter the main entrance.
- The distance from main entrance is 6m.
- There is step-free level access to reception.
- The height of the reception desk is 117cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is a portable hearing assistance system which is not clearly signed.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: stools, sofas and chairs without armrests.
- Furniture available in this area includes: tables.
- There are security barriers with a wider opening which are operated manually.
- The width of the barriers is 122cm.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the reception desk, on the ground floor.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 119cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Exhibition Space (Ground Floor)
- This area is indoors.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- Display information includes: interactive exhibits at a suitable height for a wheelchair user and pictorial.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests and benches.
Lift
- The lift surveyed is located to the left of the reception desk.
- The distance from the main entrance is 8m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 155cm (width) x 149cm (depth).
- The internal lift control buttons have tactile markings and Braille markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There is a similar lift to the rear of the building.
Stairs
- The stairs surveyed are located to the left as you enter through the main entrance.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
- There is a similar staircase to the rear of the venue.
Exhibition Space (First Floor)
- This area is indoors.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- The following may be experienced here: lighting effects.
- There is background noise which varies depending on the time of day.
- Lighting levels vary due to the use of large glazed walls.
- Display information includes: information boards and televisions/screens.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests and benches.
Toilet with Adaptations (First Floor - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the middle area of the first floor.
- The distance from the lift is 35m.
- The most accessible route to the toilet has a lift and step-free level access.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 386cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 117cm and 160cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Access To (The Burrow and the Discovery Café)
- The Burrow and the Discovery Café are located within the Seacombe Ferry Terminal building.
The Discovery Café, Changing Places toilet facility and toilet with adaptations are located on the concourse, through the doors on the left as you enter the terminal building.
The Burrow is located on the right as you enter the terminal building. - The distance from the main entrance of the Eureka Science and Discovery is 75m.
- The most accessible route has uneven surfaces and a very easy slope.
- The slope has a slight gradient.
- There is written text signage on or near the entrance.
- There is step-free access via slope to enter the Seacombe Ferry Terminal building.
- The slope has a slight gradient.
- There are double automatic doors which open by sliding.
- The width of the opening is 161cm.
- The doors have a high visual contrast.
- There are a second set of double automatic doors which open by sliding.
- The width of the opening is 132cm.
- The second set of doors have a high visual contrast.
- The doors onto the concourse and into the Burrow are similar.
Counter (The Burrow Shop)
- The counter is located directly ahead as you enter the Burrow main entrance.
- The distance from the Burrow main entrance is 5m.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Exhibition Space (The Burrow)
- This area is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- The following may be experienced here: lighting effects.
- There is background noise which varies depending on the time of day.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Seating available in this area includes: chairs without armrests and benches.
Toilet with Adaptations (The Burrow - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the Burrow, to the left of the play space.
- The distance from the Burrow entrance is 25m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 269cm (width) x 271cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 201cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 83cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 117cm and 167cm from the floor.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Entrance (The Discovery Café)
- This entrance is located on the Seacombe Ferry Terminal concourse.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 190cm.
- The doors have a high visual contrast.
Eating and Drinking (The Discovery Café)
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Location and Service
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- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- Menus are wall-mounted and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the far end of the restaurant as you enter.
- There is step-free level access to the counter.
- The height of the counter is 89cm.
- There is not a lowered section at the counter.
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Seating Area
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- The seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Changing Places (Seacombe Ferry Terminal Concourse)
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Location and Access
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- The Changing Places facility surveyed is located on the concourse in the Seacombe Ferry Terminal building.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from Seacombe Ferry Terminal building entrance is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 435cm (width) x 274cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 261cm.
- The transfer space on the left as you face the toilet is 87cm.
- There is a spatula flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 81cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 60cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 168cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Seacombe Ferry Terminal Concourse - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located opposite the café entrance on the concourse.
- The distance from the ferry terminal entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 236cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 113cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 98cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 133cm and 168cm from the floor.
- The height of the baby change facility when in use is 107cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
