You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • The venue is a multi room corporate and events space.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a drop-off point.
  • The nearest parking is located NCP on Kipling Street.
  • View information on NCP car parks (opens new tab) .
  • The nearest train station is London Bridge.
  • The nearest underground station is London Bridge.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • The basement, ground and first floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor and basement.
  • All toilets with adaptations have a right hand transfer space.
  • Ambulant toilet facilities are located within the male and standard toilets.
  • The male and female step-free toilet facilities are located on the ground floor .
  • The male and female step-free toilet facilities are located in the basement.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the ground floor toilet with adaptations.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a bell at a height of 95cm.
• There is an intercom at a height of 90cm.
• There are double manual doors at this entrance, however one door is locked or bolted.
• The locked door can be opened on request.
• The doors open away from you.
• The width of the opening is 190cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 135cm.
• There is a second set of double manual doors.
• The second set of doors open towards you.
• The width of the opening is 175cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 130cm.
• There is step-free level access as you enter.

You are on Reception (Hall). Skip to the next section.

Reception (Hall)

• The reception is located to the right as you enter the venue.
• The distance from the venue entrance is 5m.
• The most accessible route to reception has manual doors.
• There is step-free level access to reception.
• The height of the reception desk is 73cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests and sofas.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors.
• Some flooring is patterned.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and sofas.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable in some areas.

You are on Room (Banqueting Hall - Ground Floor). Skip to the next section.

Room (Banqueting Hall - Ground Floor)

• The room is located to the right as you enter the Reception Hall.
• The distance from the venue entrance is 20m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a medium visual contrast.
• The doors open towards you.
• The width of the opening is 180cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The layout and furniture in this room are event dependent.

You are on Room (Thames Room Ground Floor). Skip to the next section.

Room (Thames Room Ground Floor)

• The room is located at the rear of the building after venue entrance.
• The distance from the entrance is 40m.
• The most accessible route to the room has a lift and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The door opens away from you.
• The width of the opening is 93cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located to the left as you enter the venue.
  • The distance from the venue entrance is 20m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 149cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 51cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 96cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 120cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 92cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 92cm from the floor.
  • The height of the baby change facility when in use is 95cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (Entrance and Stairs for London Bridge Arches Basement Room). Skip to the next section.

Entrance (Entrance and Stairs for London Bridge Arches Basement Room)

• This entrance is located to the right after main venue entrance, through the first set of doors.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 130cm.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 120cm.
• The doors have a medium visual contrast.
• There is a push pad or push button to exit at a height of 130cm.
• There is stepped access as you enter.
• The lift bypasses the steps.
• There are 18 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.

You are on Room (The London Bridge Arches Basement). Skip to the next section.

Room (The London Bridge Arches Basement)

• The room is located in the basement.
• The distance from the front entrance is 30m.
• The most accessible route to the room has a lift, steps, manual doors and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open towards you.
• The width of the opening is 182cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.
• This room can also be accessed via the main staircase at the end of the entrance lobby next to the lift.

You are on Toilet with Adaptations (Basement - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Basement - Right Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located in the basement adjacent to the London Bridge Arches Room.
  • The distance from the lift is 10m.
  • The most accessible route to the toilet has step-free level access, a lift and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 94cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 325cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 101cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the non-transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 142cm and 135cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were low at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located at the rear of the reception hall.
• The distance from the venue entrance is 30m.
• The most accessible route to the lift has step-free level access.
• The basement, ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 79cm.
• The internal dimensions of the lift are 110cm (width) x 210cm (depth).
• The internal lift control buttons have a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a separate door to exit, a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• The lift can also be utilised to circumvent the 3 steps leading up to the Thames Room and Bridge Rooms.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located at the far end of the entrance hall next to the lift.
• The basement, ground and first floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• The stairs to the left of the lift ascend, and to the right descend.

You are on Room (River Room - First Floor). Skip to the next section.

Room (River Room - First Floor)

• The room is located on the first floor to the left as you exit the lift.
• The distance from the lift is 10m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• The doors open towards you.
• The width of the opening is 158cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: sofas.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The layout and furniture in this room are event dependent.

You are on Room (Library - First Floor). Skip to the next section.

Room (Library - First Floor)

• The room is located on the first floor to the right as you exit the lift.
• The distance from the lift is 8m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• The doors open towards you.
• The width of the opening is 156cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The layout and furniture in this room are event dependent.
  The Library and Court Room are contiguous and can be used individually or together.

You are on Room (Court Room - First Floor). Skip to the next section.

Room (Court Room - First Floor)

• The room is located on the first floor to the right as you exit the lift.
• The distance from the lift is 20m.
• The most accessible route to the room has step-free level access and a lift.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• The doors open away from you.
• The width of the opening is 154cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The Library and the Court Room are contiguous and can be used together or individually.