You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • The Gusbourne Estate is located about an hour from London, in Kent.
  • Services available in the venue include: tasting tours and corporate experiences.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Appledore Station (not served by taxi or bus).
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
  • Ashford International Train station is served by taxi. The venue highly recommends booking a taxi for both journeys to/from Gusbourne in advance of the visit.
• Getting In and Around View
  • There is step-free access via a portable ramp at the most accessible entrance.
  • By prior arrangement, there is also step-free level access via the winery.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the tasting rooms on the first floor.
  • The ground and first floor can be accessed via stairs.
  • The following facilities are available: a seat/chair, mobility scooter charging facilities and a water bowl for assistance dogs.
  • Additional equipment which can be borrowed or hired includes: golf buggies by prior arrangement for visitors with access needs.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: disability awareness and inclusion training.
• Toilet and Changing Facilities View
  • There is not a toilet with adaptations available.
  • The male and female step-free toilet facilities are located inside The Nest, on the ground floor.
  • The shared toilet facilities are located next to The Hide.
  • The gender inclusive toilet facilities are located in The Vineyard, and are composting toilets.

You are on Standard Toilet Facilities (The Nest). Skip to the next section.

Standard Toilet Facilities (The Nest)

• The male and female standard toilet facilities were surveyed.
• The toilets are located on the ground floor of The Nest.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access into the toilet.
• The door opens inwards.
• The width of the door opening is 85cm.
• There are no ambulant toilet facilities available.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a lever mixer tap.

You are on Parking. Skip to the next section.

Parking

• The car park is located in front of the venue.
• The car park is open air/surface.
• There are 2 designated Blue Badge parking bays available.
• The Blue Badge bays are signposted but have no markings.
• There are no hatched/marked zones.
• The most accessible route from the Blue Badge parking has uneven surfaces.
• This car park is for visitors only.
• Parking is free for all users.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the side of the venue, via the pathway.
• There is step-free access via a portable ramp at the entrance.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the step.
• There is 1 step which is unmarked, with no handrails.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 90cm.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right side after entering.
• There is step-free level access to reception.
• The height of the reception desk is 107cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Seating available in this area includes: benches.

You are on Shop. Skip to the next section.

Shop

Collapse all Expand all

• Getting Around View
  • There is step-free level access throughout all areas.
  • Signage is provided.
  • There is background noise in this area which varies depending on the function/event .
  • The checkout area is located centrally, but is mobile depending on the event.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • The height of the payment counter is 106cm.
  • There is not a lowered section at the counter.
  • The card payment machine is portable.
  • There is not a hearing assistance system.

You are on Room (The Cellar). Skip to the next section.

Room (The Cellar)

• The room is located on the ground floor.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door which opens away from you.
• The width of the opening is 76cm.
• There is a secondary entrance to this room from the winery. The door opening width is 85cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Announcements are in person.

You are on Stairs (Internal). Skip to the next section.

Stairs (Internal)

• The stairs surveyed are located to the left, at the end of the toilet corridor.
• The ground and first floors can be accessed by these stairs.
• There are 17 steps between floors which are unmarked and have handrails on both sides.

You are on Stairs (External). Skip to the next section.

Stairs (External)

• The stairs surveyed are located outside, and can be used to access the first floor.
• The ground and first floors can be accessed by these stairs.
• There are 18 steps between floors which are unmarked and have handrails on both sides.

You are on Room (The Nest Mezzanine). Skip to the next section.

Room (The Nest Mezzanine)

• The room is located on the mezzanine floor, above the reception.
• The most accessible route to the room has steps and manual doors.
• There is stepped access into the room.
• There are 16 steps which are clearly marked with handrails on both sides.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this room which varies depending on the time of day.
• Announcements are in person.
• There is a presentation bar in this room.

You are on Room (The Wine Makers Library). Skip to the next section.

Room (The Wine Makers Library)

• The room is located on the first floor.
• The most accessible route to the room has steps and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door which opens away from you.
• The width of the opening is 78cm.
• There is an alternative, external entrance to this room. The opening width of the door is 73cm.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Announcements are in person.

You are on Room (The Hide). Skip to the next section.

Room (The Hide)

• The room is located on the first floor.
• The most accessible route to the room has steps and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door which opens away from you.
• The width of the opening is 78cm.
• There is an alternative, external entrance to this room, the opening width of the door 100cm.
• There is step-free level access throughout the room.
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event .
• Announcements are in person.

You are on Area (Internal Viewing Platform). Skip to the next section.

Area (Internal Viewing Platform)

• This viewing area is located on the first floor, overlooking the production area.
• There is stepped access into this area.
• There are 17 steps which are unmarked with handrails on both sides.
• Access throughout the area may include narrow walkways.
• Furniture available in this area includes: tables.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.

You are on Seating Area (The Nest Pergola). Skip to the next section.

Seating Area (The Nest Pergola)

• The seating area is located off the pathway, leading from the car park.
• The seating area is covered.
• The most accessible route to the seating area has step-free level access and uneven surfaces.
• There is step-free level access throughout the seating area.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: benches.
• Furniture available in this area includes: tables.
• There is background noise in this area which varies depending on the function/event .

You are on Outdoor Spaces (The Nest Garden). Skip to the next section.

Outdoor Spaces (The Nest Garden)

• The following is available in this area: gardens and a visitor centre.
• Outdoor areas consist of grass and gravel.
• There are footpaths in some areas.
• There is step-free level access throughout the majority of areas.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.

You are on Outdoor Spaces (Vineyards - Boot Hill and Commanders). Skip to the next section.

Outdoor Spaces (Vineyards - Boot Hill and Commanders)

• The following is available in this area: open countryside, a toilet block and a visitor centre.
• Outdoor areas consist of concrete or tarmac and grass.
• There are footpaths throughout.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the raised viewing areas.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.
• There are tasting areas and composting toilets in the vineyards.