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Overview

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• About View
  • This is one of several World Horse Welfare locations with a range of different bookable educational and visitor services and facilities.
  • Facilities available in the venue include: coffee shop, tack shop, large and small public events, education and training.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Eccles Road.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • Access throughout may include uneven surfaces and manual doors.
  • The following facilities are available: a seat/chair, a hearing assistance system, a manual wheelchair and a water bowl for assistance dogs.
• Toilet and Changing Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located in the entrance vestibule.
  • The male and female toilet facilities are located in the entrance vestibule..
  • Parent and baby changing facilities are located in the accessible and standard toilets.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The shared standard toilet facilities were surveyed.
• The toilets are located ahead as you enter the venue.
• The most accessible route has step-free level access, manual doors and narrow walkways.
• There is step-free level access into the toilets.
• The door opens inwards.
• The width of the door opening is 78cm.
• There are no ambulant toilet facilities available.
• There is a wash basin, a soap dispenser, a baby changing table, a hand towel and a hand dryer available.
• The wash basin has a lever tap.

You are on Parking. Skip to the next section.

Parking

• The car park is located at the front of the venue.
• The car park is open air/surface.
• There are 2 designated Blue Badge parking bays available.
• The Blue Badge bay is signposted and has markings which are faded.
• There are no hatched/marked zones.
• The most accessible route from the Blue Badge parking has a ramp or slope.
• Parking is free for all users.

You are on Access Point. Skip to the next section.

Access Point

• This access point is located directly in front of the parking area.
• There is step-free level access.
• The gates open away from you.
• The width of the opening is 200cm.
• The gate has a latch lock.
• There is step-free level access as you enter.

You are on Entrance (Visitor Centre). Skip to the next section.

Entrance (Visitor Centre)

• This entrance is located directly ahead of the entrance gate and parking area.
• There is step-free access via slope at the entrance.
• There are double manual doors at this entrance, however one door is locked.
• The door opens towards you.
• The width of the opening is 82cm.
• There is step-free level access as you enter.

You are on Getting Around (Gift Shop and Welcome Desk). Skip to the next section.

Getting Around (Gift Shop and Welcome Desk)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• There is background noise in this area which varies depending on the function/event .
• Wayfinding signage is provided.
• To access the welcome desk, gift shop and coffee shop there are double doors to the left after the entrance that open away, and have an opening width of 174cm.

You are on Reception (Welcome Desk). Skip to the next section.

Reception (Welcome Desk)

• The reception is located through the left hand doors after the entrance.
• The journey time to this reception from the main entrance is approximately 1 minute.
• The most accessible route to reception has manual doors.
• There is step-free level access to reception.
• The height of the reception desk is 74cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located ahead as you enter the venue.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The width of the door opening is 78cm.
  • The door has a lever twist lock.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 113cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • There is a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The toilet seat is 44cm from the floor.
  • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • Additional features include: a mirror and a baby changing table.

You are on Eating and Drinking (Feed Bucket Coffee Shop). Skip to the next section.

Eating and Drinking (Feed Bucket Coffee Shop)

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• Location and Service View
  • Feed Bucket Coffee Shop is to the right hand side of the reception desk.
  • The most accessible route has step-free level access.
  • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted and available on a board.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the far right side, opposite the reception desk.
  • There is step-free level access to the counter.
  • The height of the counter is 88cm.
  • There is a lowered section at the counter, at a suitable height for a wheelchair user.
  • The height of the tray rail is 85cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs without armrests, high stools and chairs with armrests.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • There is background noise in this area which varies depending on the function/event .
  • There is a seating area with views of the indoor arena in the coffee shop.

You are on Room (Indoor Play Area). Skip to the next section.

Room (Indoor Play Area)

• The room is located to the right side after the entrance.
• The most accessible route to the room has step-free level access and manual doors.
• There is step-free level access into the room.
• There are double manual doors which open away from you.
• The width of the opening is 170cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs, sofas and high stools.
• Furniture available in the room includes: tables, coffee tables and long tables.
• There is a fixed hearing assistance system which is not clearly signed.
• There may be background noise in this room.

You are on Area (Indoor Arena). Skip to the next section.

Area (Indoor Arena)

• There is written text signage on or near the door.
• There is step-free access via slope into this area.
• There are double manual doors which open by sliding.
• The width of the opening is 324cm.
• There is a second, double manual door that opens inwards with a opening width of 330cm.
• Access throughout the area may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .
• Wayfinding signage is provided.

You are on Area (Stables). Skip to the next section.

Area (Stables)

• The stables are located to the rear and wide of the venue.
• There is step-free level access into this area.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event .
• Wayfinding signage is provided.

You are on Seating Area (Picnic Areas). Skip to the next section.

Seating Area (Picnic Areas)

• The seating area is located outside the coffee shop and outdoor play area.
• The most accessible route to the seating area has step-free level access and uneven surfaces.
• There is step-free level access throughout the seating area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Furniture available in this area includes: picnic tables.
• There is background noise in this area which varies depending on the function/event .

You are on Shop (Tack Shop). Skip to the next section.

Shop (Tack Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces.
  • There is background noise in this area which varies depending on the function/event .
  • Signage is provided.
• Payment View
  • The checkout area is located inside the visitor centre.
  • There is step-free level access to the checkout area.
  • The entrance doors have an opening width of 120cm and open outwards.

You are on Outdoor Spaces (Play Area). Skip to the next section.

Outdoor Spaces (Play Area)

• The following is available in this area: a playground with play equipment and a grassed play area.
• Outdoor areas consist of sand.
• There are no footpaths.
• There is step-free level access throughout all areas.

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• Playground View
  • There is a fenced play area with an access point under 100cm wide.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, viewing, fitness and social play.

You are on Outdoor Spaces (Trail Board Challenge). Skip to the next section.

Outdoor Spaces (Trail Board Challenge)

• The following is available in this area: farmland.
• The following is available in this area: walking routes via the paddocks and around the farm.
• Outdoor areas consist of loose chippings, grass, gravel and compact earth.
• There are footpaths throughout.
• There is step-free level access throughout the majority of areas.
• There are seats situated along the paths for people to rest.
• The paths have uneven surfaces.