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Hazelwood Holiday Park

Warren Road, Dawlish Warren, Dawlish, Devon, EX7 0PF

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Access Guide

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Accommodation Overview

  • About View
    • Hazelwood Holiday Park is a 38 acre site in Devon with a range of apartments and lodges.
    • Dogs are welcomed at this venue.
    • Shared facilities include: a laundry room.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: access to the bar.
    • The following areas have stepped access: Coopers Café, the laundry room.
    • Access throughout may include manual doors.
    • The following facilities are available: a seat/chair and a water bowl for assistance dogs.
    • Staff receive the following training: First Aid.
  • Toilet and Changing Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the clubhouse.
    • Ambulant toilet facilities are located in the clubhouse.
    • The male and female toilet facilities are located in the clubhouse and in the bar.
    • Parent and baby changing facilities are located within the toilet with adaptations in the clubhouse.

Parking

  • The car park is located to the left of the reception building.
  • The car park is open air/surface.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • Parking is free for all users.
  • There are 2 electric vehicle charging points.
  • The charging points require an app.

Entrance (Reception)

  • This entrance is located at the front of the reception building.
  • There is step-free access via ramp at the entrance.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a single manual door at this entrance.
  • The door opens both ways.
  • The width of the opening is 92cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located next to the car park.
  • The journey time to this reception from the blue badge bays is approximately one minute.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 115cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Seating available in this area includes: chairs with armrests.

Entrance (Premier Store)

  • This entrance is located at the front of the shop.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 144cm.
  • There is step-free level access as you enter.

Shop (Premier Store)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow aisles.
    • There may be background noise.
    • Signage is provided.
  • Payment View
    • The checkout area is located beside the entrance.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
    • The height of the payment counter is 94cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.

Entrance (Hazelwood Clubhouse)

  • This entrance is located at the front of clubhouse.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • There is a second set of double manual doors .
  • The second set of doors open towards you.
  • The width of the opening is 152cm.
  • There is step-free level access as you enter.

Eating and Drinking (Hazelwood Clubhouse)

  • Location and Service View
    • The most accessible route has step-free level access and manual doors.
    • This area has a bar where drinks can be ordered.
    • Full table service is available on request only.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located via the ramp, outside of the building.
    • There is step-free access via ramp to the counter.
    • The ramp is between 75cm and 150cm wide with handrails on both sides.
    • The ramp bypasses the steps.
    • There are 5 steps which are unmarked with handrails on both sides.
    • The height of the counter is 108cm.
    • There is a lowered section at the counter, at a suitable height for a wheelchair user.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: outside access to the upper bar area.
    • The following areas have stepped access: inside access to the upper bar area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There may be background noise in this area.
    • The most accessible route to the upper level of the bar from the lower level involves leaving the clubhouse before the steps, via a single manual door. The door has a width of 89cm and opens towards you. There is a ramp followed by another door on the right to access the upper bar level. The door has a width of 89cm and opens away from you.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located immediately upon entering the clubhouse.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 98cm.
    • The door has a sliding bolt lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 125cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 46cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is no emergency alarm.
    • The cubicle has a nappy/incontinence items bin.
    • Additional features include: a mirror and a baby changing table.

Entrance (Coopers Café and Takeaway)

  • This entrance is located at the front of the café.
  • There is stepped access at the entrance.
  • There is 1 step which is unmarked, with no handrails.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 90cm.
  • There is step-free level access as you enter.

Eating and Drinking (Coopers Café and Takeaway)

  • Location and Service View
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the right as you enter the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.

Laundry Room

  • The laundry room is located next to the reception.
  • There is stepped access into the laundry room.
  • There are 2 steps which are unmarked with no handrails.
  • There is a single manual door which opens away from you.
  • The width of the opening is 68cm.
  • Facilities within the room include a washing machine and a tumble dryer.
  • The following machines are at a suitable height for a wheelchair user: washing machine.
  • Seating available in this area includes: chairs without armrests.

Pool

  • This is an outdoor swimming pool.
  • There is step-free level access throughout this area.
  • Access throughout this area may include slippery surfaces.
  • Seating available around the pool includes: sun loungers.
  • There is no (or very little) background noise.
  • There is an emergency alarm at poolside.
  • Access into the water is via steps.
  • There are 3 steps which are unmarked with a central handrail.
  • The pool is not staffed and does not have a lifeguard.
  • There is a gate to enter with a width of 92cm. The most accessible route includes the ramp that gives access to the upper bar area.

Outdoor Spaces (Fishing Lake)

  • The following is available in this area: fishing lake.
  • Outdoor areas consist of grass.
  • There are footpaths in some areas.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the surrounding areas.
  • There are not any seats situated along the paths for people to rest.
  • Some areas of the grass can become muddy following rainfall.