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Holkham Hall

Holkham Road, Wells-next-the-Sea, Norfolk, NR23 1AB

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Access Guide

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Overview

  • About View
    • Holkham Hall is a country estate with gardens and activity areas.
    • Services available in the venue include: a café, garden attractions, a boating lake, a gift shop, a rope course, an adventure playground, cycle hire and cycle paths, a deer park and an historic country house.
    • View information on opening times
  • Parking and Public Transport View
    • The venue has its own car park, with Blue Badge parking available.
    • The nearest train station is Sheringham.
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • The following areas have step-free access via ramps or slopes: the Hall, the gardens, the Courtyard.
    • The following areas have stepped access: the first floor exhibition area in the Hall.
    • Access throughout may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: an electric wheelchair and a manual wheelchair.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • The male and female toilet facilities are located at the far end of the ground floor.

Access Point (to Holkham Hall Estate)

  • This access point is located on the road leading into the estate.
  • The access point is clearly signed.
  • There is step-free access via slope.
  • The slope has a steep gradient.
  • There are double automatic gates.
  • The gates are permanently held open.
  • The width of the opening is 280cm.
  • The gates have a high colour contrast.
  • There is step-free level access as you enter.
  • The road from the gated entrance leads to the main car park.

Parking

  • Car Park View
    • The car park is located at the end of the drive into the estate, just before the Courtyard.
    • The car park is located at the end of the drive into the Estate, just before the Courtyard.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The nearest designated bay is 15m from the main entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes.
    • The accessible parking holds approximately 6 cars.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • Payment machines are located at the entry to the main car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point.
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Access To (Holkham Hall)

  • The most accessible route has steep ramps or slopes and uneven surfaces.
  • The ramp has a steep gradient with resting areas.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is no signage on or near the entrance.
  • There is step-free access via ramp to the entrance into the Hall.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 124cm.
  • The doors have a high colour contrast.
  • There is a second single manual door which is permanently held open.
  • The width of the opening is 117cm.
  • The second door has a high colour contrast.

Stairs (Marble Staircase)

  • The stairs surveyed are located as you enter the main building.
  • The ground and first floors can be accessed by these stairs.
  • There are 19 steps between floors.
  • The steps have low colour contrast markings and have a central handrail.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • Lighting levels were even at the time of the survey.
  • The stairs can be bypassed with the staff operated stair climbing machine.

Getting Around (Holkham Hall)

  • The following areas have step-free access via ramps or slopes: the east and west wings.
  • The following areas have stepped access: the first floor.
  • Access throughout may include uneven surfaces, doors permanently held open and narrow walkways.
  • The flooring is shiny and patterned.
  • The contrast between the walls and floor varies between low and high.
  • There is background noise in this area which varies depending on the function/event .
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable in some areas.

Exhibition Space (Ground Floor)

  • This area is indoors.
  • The following areas have step-free access via ramps or slopes: the toilets, the Old Kitchen, the Chapel.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny and patterned.
  • The walls and floor colour contrast varies between low and high.
  • There is no (or very little) background noise.
  • Lighting levels vary due to the size of the space.
  • There is not a hearing assistance system.

Exhibition Space (First Floor)

  • This area is indoors.
  • The following areas have step-free access via ramps or slopes: the entrances to the east and west wing exhibition areas.
  • The following areas have stepped access: The first floor is accessed via the Marble Staircase, but may also be accessed using a Stair Climber.
  • Access throughout may include uneven surfaces, doors permanently held open and narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny and patterned.
  • The walls and floor have a low colour contrast.
  • There is background noise in this area which varies depending on the function/event .
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.

Standard Toilet Facilities

  • The male standard toilet facilities were surveyed.
  • The toilets are located at the far end of the ground floor.
  • The distance from the entrance is 50m.
  • The most accessible route has a steep ramp or slope, doors permanently held open and narrow walkways.
  • There is stepped access into the toilets.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is pictorial and written text signage on or near the door.
  • The door is easy to open.
  • Internally the door has a low colour contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser, a wall mounted towel dispenser and a hand dryer available.
  • The wash basin has a push tap.
  • Lighting levels were even at the time of the survey.