You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • The Courtyard.
  • Services available in the venue include: a gift shop, a "Stories" experience attraction, an outdoor seating area, the visitor centre and the Stables Café.
  • View information on opening times
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The nearest train station is Sheringham.
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include uneven surfaces and doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: an electric scooter, a manual wheelchair and walking aids.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located in the corridor between the gift shop and the café.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female toilet facilities are located in the corridor between the gift shop and the café.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the corridor between the gift shop and the cafe.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located at the end of the drive into the estate, just before the Courtyard.
  • The car park is located at the end of the drive into the Estate, just before the Courtyard.
  • The car park is open air/surface.
  • The car park surface consists of loose chippings.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted but have no markings.
  • The nearest designated bay is 15m from the main entrance.
  • The most accessible route from the Blue Badge parking has steep ramps or slopes.
  • The accessible parking holds approximately 6 cars.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are not available.
  • Payment machines are located at the entry to the main car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
• Electric Vehicle Charging Points View
  • There is 1 electric vehicle charging point.
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (The Courtyard). Skip to the next section.

Entrance (The Courtyard)

• This entrance is located just past the main car park at the front of the estate.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There is an opening without doors.
• The width of the opening is 343cm.
• There is step-free level access as you enter.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located in the corridor between the café and the shop.
  • The distance from the courtyard entrance is 15m.
  • The most accessible route to the toilet has uneven surfaces and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 161cm (width) x 208cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 96cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (Gift Shop). Skip to the next section.

Entrance (Gift Shop)

• This entrance is located at the back of the Courtyard.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is stepped access at the entrance.
• There is 1 step with no handrails.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 4cm.
• The depth of the steps is between 30cm and 45cm.
• The area in front of the entrance is cobbled and uneven and may present a trip hazard.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 170cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Exit (Gift Shop). Skip to the next section.

Exit (Gift Shop)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors are permanently held open.
• The width of the opening is 170cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you exit.
• The area outside the exit doors is cobbled and uneven and may present a trip hazard.

You are on Counter (Gift Shop). Skip to the next section.

Counter (Gift Shop)

• The counter is located ahead as you enter the shop.
• The distance from the entrance is 4m.
• There is step-free level access to the counter.
• The height of the counter is 112cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Getting Around (Shop). Skip to the next section.

Getting Around (Shop)

• There is step-free level access throughout all areas.
• Access throughout may include narrow walkways.
• The flooring is shiny.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are some low tables that extend beyond shelving and may present a trip/bump hazard.

You are on Entrance (Stables Café). Skip to the next section.

Entrance (Stables Café)

• This entrance is located on the right of the Courtyard as you enter.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 105cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Stables Café). Skip to the next section.

Eating and Drinking (Stables Café)

Collapse all Expand all

• Location and Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted, displayed on the counter and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 131cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 85cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests, armchairs, sofas and high stools.
  • Furniture available in this area includes: tables and high tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Visitor Centre). Skip to the next section.

Entrance (Visitor Centre)

• This entrance is located to the right just before the Courtyard.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 109cm.
• The door has a medium visual contrast.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 80cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.

You are on Counter (Visitor Centre). Skip to the next section.

Counter (Visitor Centre)

• The counter is located on the right as you enter the visitor centre.
• The distance from the entrance is 5m.
• There is step-free level access to the counter.
• The height of the counter is 1110cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Getting Around (Visitor Centre). Skip to the next section.

Getting Around (Visitor Centre)

• There is step-free level access throughout all areas.
• The flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Seating available in the walkways includes: sofas.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Standard Toilet Facilities (Shared). Skip to the next section.

Standard Toilet Facilities (Shared)

• The shared standard toilet facilities were surveyed.
• The toilet is located to the right of the shop.
• The most accessible route has uneven surfaces.
• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the door.
• The door is easy to open.
• Internally the door has a low visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a wall mounted soap dispenser, a baby changing table and a hand dryer available.
• The wash basin has a push tap.
• The height of the baby change facility when in use is 85cm.
• Lighting levels were even at the time of the survey.